The document outlines creativity and change cards designed to stimulate ideas and discussions for addressing problems and creating innovative solutions. It includes various prompts for exploring different perspectives, redefining constraints, and soliciting input about problems through structured questioning. The resource aims to enhance creative thinking and problem-solving skills in consulting and organizational contexts.

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Creativity & Change Cards
Improvement Skills Consulting Ltd.
Print the cards and use them to stimulate ideas and discussions to address problems,
create opportunities, be creative and develop innovative solutions.
© 2017 ISC Ltd. 1
6 Innovation Questions
© 2017 ISC Ltd. 2
Creativity & Change Cards
© 2017 ISC Ltd. 3
• What could we…
• …look at in a new way?
Creativity & Change Cards
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• What could we…
• …use in a new way?

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Creativity & Change Cards
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• What could we…
• …move into a new context?
Creativity & Change Cards
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• What could we…
• …connect in a new way?
Creativity & Change Cards
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• What could we…
• …change?
Creativity & Change Cards
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• What could we…
• …create that is truly new?

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Adopt a different perspective
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Creativity & Change Cards
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• What would you do if you were…
• …new to the Department?
Creativity & Change Cards
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• What would you do if you were…
• …working at Google?
Creativity & Change Cards
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• What would you do if you were…
• …about to be fired?

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Creativity & Change Cards
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• What would you do if you were…
• …the Receptionist?
Creativity & Change Cards
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• What would you do if you were…
• …the person on the Clapham Omnibus?
Creativity & Change Cards
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• What would you do if you were…
• …a TV celebrity?
Creativity & Change Cards
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• What would you do if you were…
• …doing this in a different country?

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Change the Constraints
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Creativity & Change Cards
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• What would you do if you…
• …had twice the budget?
Creativity & Change Cards
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• What would you do if you…
• …had no budget?
Creativity & Change Cards
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• What would you do if you…
• …had to make it cost-neutral?

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Creativity & Change Cards
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• What would you do if you…
• …had to implement next month?
Creativity & Change Cards
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• What would you do if you…
• …had to implement next week?
Creativity & Change Cards
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• What would you do if you…
• …didn’t have to follow the “xyz” rules/policies/procedures?
Creativity & Change Cards
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• What would you do if you…
• …could use a free App?

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Problem Definition Questions
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Creativity & Change Cards
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• What?
• What is the problem?
• What isn’t the problem?
Creativity & Change Cards
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• Where?
• Where is the problem occurring?
• Where is the problem not occurring?
• What is different about these locations?
Creativity & Change Cards
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• Who?
• Who is affected by the problem?
• Who isn’t affected by the problem?
• What is different about these people?

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Creativity & Change Cards
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• When?
• When does/did the problem occur?
• When doesn’t/didn’t the problem occur?
• What is different about these times?
Creativity & Change Cards
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• How big?
• How big is the problem?
• Is the problem increasing, decreasing or not changing?
6 Thinking Hats
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Creativity & Change Cards
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• White hat
• What data and information do you currently have?
• What new data and information do you need?

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Creativity & Change Cards
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• Red hat
• What feelings and emotions do you have about this?
• What feelings and emotions would you like to have about this?
Creativity & Change Cards
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• Yellow hat
• What are all the benefits of this?
• How could you turn this into a positive?
Creativity & Change Cards
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• Black hat
• What are all the disadvantages of this?
• What’s the worst thing that could happen?
Creativity & Change Cards
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• Green hat
• What new ideas do you have?
• What’s the most novel thing you could do?

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Creativity & Change Cards
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• Blue hat
• What conclusions can you draw from this?
• What decisions need to be made?
Change the Place
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Creativity & Change Cards
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• What would they do in…
• …Norway/Sweden/Denmark/Finland?
Creativity & Change Cards
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• What would they do in…
• …China/Japan?
• …the Far East

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Creativity & Change Cards
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• What would they do in…
• …the Middle East?
Creativity & Change Cards
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• What would they do in…
• …Africa?
Creativity & Change Cards
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• What would they do in…
• …North America?
• …South America?
Creativity & Change Cards
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• What would they do in…
• …Northern Europe?
• …Southern Europe?

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Creativity & Change Cards
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• What would they do in…
• …India?
Creativity & Change Cards
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• What would they do in…
• …Australia?
• …New Zealand?
Creativity & Change Cards
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• What would they do in…
• …the Northern hemisphere?
• …the Southern hemisphere?
Change the Time
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Creativity & Change Cards
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• What could it look like in…
• …6 months?
• …12 months?
Creativity & Change Cards
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• What could it look like in…
• …5 years?
• …10 years?
Creativity & Change Cards
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• What could it look like in…
• …25 years?
• …50 years?
Creativity & Change Cards
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• What did it look like…
• …6 months ago?
• …12 months ago?

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Creativity & Change Cards
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• What did it look like…
• …5 years ago?
• …10 years ago?
Creativity & Change Cards
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• What did it look like…
• …25 years ago?
• …50 years ago?
5 Change Challenges
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Creativity & Change Cards
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• For this [……………………….] proposed change…
• Why do we have to do it?
• What would happen if we didn’t do it?

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Creativity & Change Cards
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• For this [……………………….] proposed change…
• What will be better/improved once we have implemented it?
• What would success look like?
Creativity & Change Cards
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• For this [……………………….] proposed change…
• How can we free-up time/people to implement it?
• What knowledge and skills are needed to implement it?
Creativity & Change Cards
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• For this [……………………….] proposed change…
• What actionable steps do we need to take to implement it?
• What do we need to do tomorrow/next week/next month?
Creativity & Change Cards
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• For this [……………………….] proposed change…
• How can we recognise and reinforce it, to make it stick?
• How can we deal with any blockers and resistors?

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Contact:
© 2017 ISC Ltd. 61
• ian.seath@improvement-skills.co.uk
• M: 07850 728506
• W: www.improvement-skills.co.uk
• T: @ianjseath