This document summarizes a webinar hosted by the OR Society on making sense of data. It provides an agenda for the webinar including a welcome, a presentation on top tips for making sense of data, and a Q&A session. The presentation provides tips on deciding what to measure based on objectives, following measurement rules of recording and taking action, examining data distributions, separating vital from trivial factors, using moving averages for time-series data, and considering what the data does not show. It also discusses different types of averages, Pareto analysis, and examples of simple data collection tools. The webinar promotes the Pro Bono OR program which connects volunteers with charities for operational research projects.