Presentation slides from IoTMidlands event on Tuesday 28th January 2014. This was a presentation given by Scott Crowther on behalf of Matthew Fox.

1. Transforming Housing Services
Matthew Fox, Chief Executive
With permission, extracts from a
presentation made at an Inside
Government IoT event on 28th
November, 2013

2. Background
Viridian is a housing association with 16,000
homes in London and the Midlands.
They employ 1,100 people and house over
30,000 tenants.
Self-confessed “not a technology expert”.
Haven’t started with any IoT applications yet.

3. Why?
Corporate commitment to embracing change
Tech solutions for the “biggest problems”
Social Impact – using the internet means can
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Multiply impact
Do it more cheaply
Be more targeted
Be more responsive.

4. How?
Organisation:
– Desire to “Pilot, research, roll out”
– Need to be more open to more ideas
– Nurturing an App culture
Customers:
– High cost / high anxiety
– Vulnerable children / families in crisis.

5. Challenge #1 – Repairs
Know cost of any damage in real time
Intelligent building components.
Real time stock condition.

6. Challenge #2 – Problem Tenants
Content theft
– Record of everything
Illegal Subletting
– Alert when the tenant is not living there
Dumped Rubbish
– Identification of original owner

7. Challenge #3 – Operating costs
Savings on utilities
– Use less power
– Get better tariffs / use pool purchasing power
– Avoid winter deaths
Digital identity providing an individual’s
consumption information as they move.
Savings on insurance.

8. Challenge #4 – Doorstep visits
Know the full story on the doorstep
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Energy usage
Noise level issues
Damage
Maintenance
TV, energy, phone choices

9. Challenge #5 - Development
Building new homes
– More accurate lifecycle cost
– Understand quality of previous jobs

10. Challenge #6 – Letting Empty Property
Know full history of a potential new tenant
Know financial transaction history
Better matching to avoid under/over occupancy.

11. ALWAYS A PLACE FOR ORIGINALITY
COME WITH AN IDEA AND
WE WILL JOINTLY FUND

12. THANKYOU