With a gradual increase in the air cargo traffic year on year, most airlines and cargo handling companies are increasingly facing challenges in cargo management. Cargo handling has become extremely complex and unpredictable, involving multiple stakeholders with multi-warehouse operations in a multi-location environment. An efficient cargo management system can enhance service capabilities and significantly improve customer experience, while saving precious time and money, especially at the time when the industry faces an uphill battle to restore competitiveness and increase its share of trade growth.

1. Cargo Management System
4 factors to consider before finalizing a
© 2015 NIIT Technologies

2. With a gradual increase in the air cargo traffic year on year, most
airlines and cargo handling companies are increasingly facing
challenges in cargo management. Cargo handling has become
extremely complex and unpredictable, involving multiple stakeholders
with multi-warehouse operations in a multi-location environment. An
essential component of the value chain of cargo handling companies
is a potent cargo management system that can minimize process
redundancies, provide operational visibility and control. Not only does
it tone down the warehouse holding period for the company, but also
keep the lid on any damage done due to mishandling. Additional
challenges come up when it comes to perishable goods and goods
having specific handling requirements. These challenges, if not
addressed through efficient handling of these precious & time
sensitive commodities, could result in major losses for the business.
So before you adopt a cargo management system, there are some
important factors that you should consider:
• Round The Clock Availability
You may stand in need of cargo services anytime during the day or
night; hence, opt for a system that is available at all times. By
doing this, you can minimize the system downtime and ensure a
smooth flow of business operations.
• Configurability
Each organization has a unique cargo management system of its
own. Make sure that the one you want to select for your
organization is customized to your requirements, as it will impact
your business agility and operational scalability.
© 2015 NIIT Technologies

3. • Accessibility and robustness
The system should ensure high accessibility through web-
based functions along with robust security. This will ensure that
the system suits the requirements of clients, including
government bodies and agents and also augment their trust in
your services.
• User-friendliness
At a time when technology has captivated almost all the
business domains, going for a cargo management system that
provides a fast and a user-friendly interface can be crucial.
Select the one that has exceptional web connectivity, faster
navigation, multilingual support and virtual assistance. It will
ensure better operational control over the entire system.
An efficient cargo management system can enhance service
capabilities and significantly improve customer experience, while
saving precious time and money, especially at the time when the
industry faces an uphill battle to restore competitiveness and
increase its share of trade growth. Airlines and cargo
management companies need to invest in efficient systems that
can facilitate quicker cargo turnaround, provide easy integration
with the existing systems and customization for the specific
requirements and ensure scalable and future-ready infrastructure.
© 2015 NIIT Technologies

4. © 2015 NIIT Technologies