This document discusses three tough problems entrepreneurs face and frameworks to solve them: 1) Hiring the right candidates using culture/competence matrices and types of employees diagrams. Organizations should promote both individual contributors and managers. Believing in "10x" hires hurts teams. 2) Getting a team's heartbeat through evolving 1-1 meeting models and surveys. 3) Getting more time in the day through email/call hacks, scheduling discipline, and archive/deleting emails to create focus and productivity. Tools discussed include SurveyMonkey, TinyPulse, and Gmailmeter.

1. 3 Tough Problems
Entrepreneurs Face
and some frameworks & tools to solve them
http://bit.ly/entrepreneurtools
Rand Fishkin | @randfish | moz.com/rand

2. #1
Hiring the Right Candidates

3. Culture vs. Competence Matrix
http://www.feld.com/wp/archives/2012/12/hire-for-cultural-fit-over-competence.html

4. Types of A-Players Diagram
Thanks/credit to Matt Blumberg of ReturnPath: http://www.onlyonceblog.com/

5. Organizations Should Promote Both ICs & Managers
http://moz.com/rand/whats-the-right-team-structure/

6. Belief in the Mythical “10X” Hire Hurts the Team
http://moz.com/rand/belief-in-the-mythical-10x-hire-hurts-your-team/

7. The Resumator
http://theresumator.com

8. RoundPegg
http://roundpegg.com/

9. RoundPegg
http://roundpegg.com/

10. #2
Getting the Team’s Heartbeat

11. Our Evolving Model for 1:1s
Step 1

12. Our Evolving Model for 1:1s
Step 2

13. Our Evolving Model for 1:1s
Step 3
(this is the part where we talk about the meaty details)

14. Our Evolving Model for 1:1s
Step 4
(this is the part where we talk about how they’re
getting along with their teammates)

15. Our Evolving Model for 1:1s
Step 5
If your review were to be held today, I’d give you an “NI/ME/EE/O.” Here’s
what would make that higher: (give specific, actionable examples).
http://moz.com/rand/my-performance-review-for-the-first-half-of-2012/

16. SurveyMonkey
http://www.surveymonkey.com/

17. TinyPulse

18. TinyPulse
http://tinypulse.com

19. TinyPulse

20. #3
Getting More Time in the Day

21. Phone Calls Bad. Email Good.
http://moz.com/rand/time-recovery-hacks/

22. Turn 1 Hour Meetings into 30 Minutes
30 Min Blocks!
http://moz.com/rand/time-recovery-hacks/

23. Substantive Email Can Be Done Anywhere!
Chinese Bakery in
Boston = EMAIL TIME!!
(thanks to a QWERTY
keyboard)

24. They Let a 14-Year-Old Run SEOmoz!?
Sincere apologies
for subjecting you
to the rare,
beardless, Rand.
Ewwww, gross.

25. Schedule Discipline
Segmented Blocks
Create Focus

26. Schedule Discipline
Enough Email So I
Never Hold Up My
Team

27. Executive/Personal Admin = 2X Productivity

28. It’s OK to Archive/Delete Emails!!
http://gmailmeter.com

29. Don’t Try the Auto-Response, Though
http://moz.com/rand/making-email-more-scalable/

30. 3 Tough Problems
Entrepreneurs Face
and the tools to solve them
http://bit.ly/entrepreneurtools
Rand Fishkin | @randfish | moz.com/rand