This document discusses how information and communication technologies (ICT) influence how organizations and individuals work. It covers several topics: teleworking/remote working where employees work from home using ICT; office-based working where employees work from an office connected to computer networks; video conferencing which allows interactions between multiple locations; phone conferencing for group discussions; instant messaging for real-time text communication; and faxing for sending documents. The document outlines advantages and disadvantages of teleworking for employees, employers, and the environment, as well as jobs that are suitable for telework.