In this module, we will discuss:- Who are non-last mile delivery(Non-LMD) sellers? Overview of orders tab o seller panel How can you process a single order?

1. Single order processing
(Non-LMD)
In this module we will discuss :-
1. Who are non last mile delivery(Non-LMD) sellers?
2. Overview of orders tab o seller panel
3. How can you process single order?

2. Who are non last mile delivery(Non LMD) sellers?
Sellers who do not use Paytm Mall logistic service and they have to fulfil the logistics related
requirements on their own
Benefits:
• Decide upon the pin code you want to serve
• Closer to the customer thereby better understanding of their needs
• Seller has the freedom to chose his means of delivery and thus can save on charges
SELLER SELLER’S
COURIER
PARTNER
CUSTOMER

3. Overview of Orders tab on seller panel
Orders tab
Here you can check
your all orders
Date filter
You can use this filter
to view your old
orders
Search filter
You can use this filter
to search orders
using their different
ids or stages
E.g. Order id, Item id
Tip- You can search multiple values separated by comma in search filter.
1.
3.
2.
23
1

4. There are four stages of single order processing
Delivered
Order is delivered to the
customer
4.
Confirm and pack
Acknowledge the order,
enter AWB no. and pack
the order
1. Request pickup
Mark the order as shipped
2.
Shipped
Order is shipped from your
warehouse
3.

5. How can you process single order?
Steps to process single order
Click on Orders tab1.
Click on Confirm &
Pack tab
2.
2
1
Click on Pack tab3.
3

6. How can you process single order?
4
Click on Confirm tab
to acknowledge the
order
4.
Note- Acknowledge the order within 24 hours

7. How can you process single order?
8
5
6
7
Select name of the
courier partner
5.
Enter AWB number.
These are courier
tracking numbers
which are used to
track the packet
6.
Select the check box7.
Click on Confirm
button
8.
Note– You will have to ask your courier partner to generate AWB numbers in advance.

8. How can you process single order?
9
10
Enter the IMEI/Serial
number
9.
Click on Done button
Packing slip will be
downloaded
10.
If it is an electronic product then you have to enter its IMEI/serial number
Note- This pop-up will appear only if it is an electronic product.

9. How can you process single order?
This is a sample of Packing Slip, you have to tear it into 2 parts
Packaging Slip –
You have to paste it
outside the packaging
box
a.
b. Retail Invoice –
You have to fold the invoice
from centre so that details
are towards inside
Paste the invoice pouch on
the back side of the brand's
corrugated boxes and insert
the invoice in the invoice
pouch
White side of the invoice
should be in front.
Note– It is mandatory to use Paytm Mall retail invoice. Please do not use your own invoice.
a b

10. How can you process single order?
12
11
Click on Request
Pickup tab
11.
Click on Mark
shipped tab
12.
Note- You will be penalized if you fail to mark order as Shipped within the timelines. For more details click
here.

11. How can you process single order?
13
Click on Ok button13.

12. How can you process single order?
14
15
Click on More14.
Click on Shipped tab
Here you can check
all shipped orders
15.
To view shipped orders, follow these steps-

13. How can you process single order?
16
Click on Delivered tab
Here you can check
all delivered orders
17.
To view delivered orders, follow this step-

14. How can you download duplicate copies?
3
2
1
Click on Orders tab1.
Click Request
Pickup tab
2.
Here you can
download duplicate
copies
3.
In case you have lost your packing slip or manifest before shipping you can generate the
duplicate of the two by going on pickup awaited

15. Thanks everyone!
For any query please raise a ticket on support