Ashley Dowell is seeking a position that utilizes her management, customer service, and retail experience. She has over 15 years of experience in various roles including self-employment, childcare provider, optician, sandwich artist, and cleaning professional. Her qualifications include strong communication, organizational, and computer skills as well as the ability to ensure excellent customer service and achieve productivity goals.
Faridah Mohammad
731 Montauk Ct
Brooklyn,NY 11235
(929) – 382 - 8243
[email protected]
OBJECTIVE: To obtain a position where my knowledge and experience will allow me to utilize my skills for the benefit of my employer as well as an opportunity for professional growth and advancement.
SUMMARY:Accomplished administrative professional with over eight years of total work experience providing excellent customer service to patients as well as administrative and clerical support in a front desk setting. Trained as a dental assistant with a proved track record of rendering assistance in medical and dental office setting.
WORK EXPERIENCE:
11/2017- Present Coney Island Hospital, Brooklyn NY
Dental Assisant
· Assist with specialty procedures which include periodontal therapy, endodontic, prosthodontics, oral surgery and implant placement as well as restoration
· Responsible for laboratory maintenance, dental clinical and record keeping
· Gather diagnostic information
· Selecting shades and placing retraction cord.
· Employ four-handed practices to assists dentist with patient treatment
· Make sure that operatory is clean, disinfected and stocked before seating patient
· Review patient’s health history
· Make chart entries with directive from the dental provider
· Takes x-rays
· Educate patients regarding proper flossing and brushing techniques
· Sterilizes instruments when needed
· Comply with dental regulatory guidelines and protocols
· Prepare patients for oral examination
· Assist clinicians and owner doctors in provision of treatment.
01/2017—11/2017 A Center for Dental Excellence, Brooklyn NY
Dental Assistant/Front desk
· Preparing patient, sterilizing and disinfecting instruments, setting up instrument trays, preparing material and assisting dentist during all dental procedures like Endo, Ortho, and OSS surgery as well
· Took inventory, stocked all supplies, instruments, medication and track lab cases
· Acquired x-rays using digital sensors (full mouth x-rays, bitewings, periapical x-rays)
· Scheduling appointments, receiving payments for dental services, completing insurance forms, maintaining clerical recording and knowledge of dental insurance like PPO, HMO and Medicaid.
· Assisted in four handed dentistry and provide postoperative instructions prescribed by dentist
· Knowledge of Dentrix and Dexis
01/2016 – 01/2017 Advanced Foot Care, Brooklyn, NY
Medical Assistant/Vascular Tech
· Handled phone system & appointment calendar for over 25 patients daily and Record & update patient information into clinic database
· Took & recorded patient vital signs, including blood pressure and heart rate and x-rays.
· Maintained & cleaned exam room and all medical equipment
· Organized and professional, yet warm bedside manner – Friendly, outgoing, positive personality, especially towards patients and visitors.
· Collected all pertinent documents and co-pays from patients on a daily basis and verified patient insurance lik PPO, HMO and Medicaid a ...
ObjectiveTo obtain a position within a corporate setting where.docxhopeaustin33688
Objective
To obtain a position within a corporate setting where I can utilize my past experience to grow with an organization and help achieve corporate goals as well as personal goals along the way
Summary of Qualifications
· Excellent leadership skills; able to delegate duties to appropriate team members
· Very compassionate, dedicated, and dependable
· Highly organized and able to multi-task efficiently in various work environments
· Enthusiastic personality with effective verbal and written communication skills
· Outstanding interpersonal skills
· Self-motivated and goal oriented, fast learner
· Excellent reputation with customers as a competent, knowledgeable and helpful professional
· Have a good accurate typing speed of 60 wpm
· Have good English-language skills both verbal and written
· Capable of working under pressure and meet deadlines as scheduled with quality in work
· Capable of taking care of customer service activities and also front office management
Computer Skills:Microsoft Word, Outlook, Excel, Access, PowerPoint and all aspects of Internet Research.
Education
Bachelor’s Degree from Northeastern University will be granted in September 2013
Work Experience
Administrative Assistant/Medical Records Support July 2011-Present
· Answer incoming calls from patients to schedule appointments
· Coordinate clinic locations
· Organize and update excel files of drug screens, DOT & physical assessments and breath alcohol test for clients.
· Cross train and educate new employees in the department in relation to the computer system and administrative duties.
· Prepare exam charts for nurses to review
· Copy and scan exam paperwork
· Enter and clear drug screens
Order Processing Specialist June 2009-February 2011
· Entered and processed orders accurately into three different systems.
· Handled various tasks in the order entry process and generated reports for key actions.
· Implemented a process to track order processing problems.
· Informed supervisors on daily order status and to generated and updated daily/weekly management reports and graphs.
· Maintained spreadsheets for rejected orders
· Created training manual for new sales representatives.
· Contributed to a team effort to meet or exceed service, production, and quality goal
· Identified errors and implement solutions with team members and leaders
· Received Employee of the Month Award
· Got laid off on February 8 2011
Member Service Representative September 2008 to February 2009
· Provided members with exceptional customer service
· Assisted internal and external customers via incoming telephone calls
· Utilized the BCBSMA computer system to look up and record information regarding a customer’s account
· Investigated and .
Rachel upp resume for homecare 3 20-16 touch upRachel Doe
This resume is geared more so to the healthcare field. My goal is to be an advocate for the elderly and keep them in their homes, but I am a born caregiver and would like to care/companion/ or sitter with light housekeeping & cooking with meal preparation if also needed. If you know someone who needs some help around the house so they can stay there.
1. Ashley Dowell
2104 S. Greenway Blvd.
Wichita, Ks 67213
316-871-3506
ashleydowell7@gmail.com
SUMMARY OF QUALIFICATIONS:
· Management and leadership experience that qualifies me to be a team player and create
a respectful work environment
· Knowledge and experience in financial transactions, cleaning, stocking and customer
service which allows me to be fully committed as well as passionately dedicated to per-
sonal sales excellence
· Proficient in PC and Mac operating systems and software programs, which allows me to
assist in the day to day operations to achieve targeted productivity, sales and profitabili-
ty along with experience in using a variety of office /retail equipment
· Ensure world class customer service, store image and merchandise presentation
· Obtain good communication skills, goal oriented, with results driven, as well as taking
initiative and is always customer focused
EXPERIENCE:
Self-Employed Homemaker Wichita, KS 7/2014-Present
Sandwich Artist Pro Subway Restaurant Mount Vernon, TX/Wichita, KS 12/2012-7/2014
· Prepared a variety of foods, such as meats, vegetables, cookies, sandwiches according
to customer’s orders or supervisor’s instructions, following approved procedures
· Detailed cleaning, mopping, sweeping, and sanitizing work areas, utensils and dishes
· Ran cash register for Subway, Diesel and Gas
· Opened and closing store duties as well as managed 3-4 employees at a time
Self-Employed Ashley's Cleaning Business Mount Vernon, TX 08/2011-01/2012
· Maintained required records of work hours, budgets, payrolls and other information
· Checked and maintained cleaning equipment to ensure that it is in working order
· Evaluated the physical condition of homes to determine the type of work required
Cleaning Professional Betty Young Personal Cleaning Winnsobro, TX 12/2009-12/2010
· Cleaned 4 First National Banks also 1 church on a weekly basis
· Cleaned rugs, carpets, upholstered furniture and draperies using vacuum cleaners
· Serviced, cleaned and supplied restrooms
Florist Deliverer Country Cottage Florist Mount Pleasant, TX 01/2007-05/2007
· Delivered flowers, plants, and balloons
· Cleaned the shop by dusting, vacuum and sweeping
· Consulted with clients regarding price and type of arrangement desired and the date,
time and place of delivery
· Watered plants, and cut, condition and clean flowers and foliage for storage
Optician Grene Vision Group Wichita, KS 08/2005-02/2006
· Measured patient’s bridge and eye size, temple length, papillary distance, and optical
centers of eyes, using measuring devices
· Heated, shaped, or bended plastic or metal frames to adjust eyeglasses to fit patients,
using pliers and hands
2. · Assisted patients in selecting frames according to style and color and ensure that frames
are coordinated with facial and eye measurements and optical prescriptions
· Maintain records of customer prescriptions, work orders and payments
Self- employed Childcare Provider Sedgwick, KS 08/2003-10/2005
· Cared for 4 children ranging from age 3 to age 7
· Managed and arranged schedules
· Planned educational curriculum and activities for the students
· Transported children to school, doctor appointments and activities
Optical Dispensing Wal-Mart Vision Center Wichita, KS 07/2000-08/2003
· Recommended specific lenses, lens coatings and frames to suit patient’s needs
· Ordered eye glasses and contacts lenses for patients also for on-hand stock
· Confirmed patient insurance eligibility
· Assisted the Optometrist
· Instructed patients in how to wear and care for their eyeglasses and contacts
EDUCATION:
· North East Texas Community College 62 Credit hours Mount Pleasant, TX
Social Work classes
· Butler County Community College Wichita, KS
General Classes
CERTIFICATIONS:
Microsoft Office Specialist Office Word 10 05/2016
Microsoft Office Credentials Customer Service Essentials Class 06/2016
The School of Adaptive Computer Training