Najia Twiggs is a medical assistant seeking a position to utilize her clinical training and strong customer service skills. She has a medical assisting diploma and certifications in First Aid and CPR. Her previous experience includes roles at Family Dollar, Target, and Wendy's where she assisted customers, supervised staff, and provided efficient service. She is proficient in vital signs, medical procedures, terminology, and billing.
Seeking a project management position. Experienced in implementation of safety recalls; also assisted with leading the Takata airbag nationwide safety recall program. Experience in mediation and proficient in all Microsoft Office software. Excellent bilingual conversational and interpersonal skills; type 75 words per minute with accuracy.
Seeking an executive role in the automotive industry. Have experience in the implementation of safety recalls; also led the Takata airbag safety recall; experienced in mediation. Seeking a comparable position to my previous experience with Impartial Services Group and Stericycle - both in Irving,Texas, preferrably in the Las Colinas area. Currently seeking a position in project management.
To utilize and implement my work related experiences of demonstrated leadership,
organization, and critical thinking with excellent communication skills, customer service, and hard work ethic. Maintain a team player mentality to improve all working relationships. Showcase the ability to become a valuable asset to any part of the company by relying on my strong skills.
1. NAJIA TWIGGS
431 LAMBETH DRIVE APT 7 CHARLOTTE, NC 28213
(980) 395-1383 NAJIATWGGS@GMAIL.COM
Medical Assisting
Professional; Summary:
Energetic and dedicated Medical Assistant with strong interpersonal skills, customer service, and clinical training and education.
Energetic professional possesses the proven ability to work effectively with people of all ages, cultural backgrounds, and socio-
economic status, seeks the opportunity to provide exceptional patient care while preparing patients for medical examinations.
EDUCATION
Medical Assisting Diploma
Brightwood College -Charlotte, NC April 2017
Certifications
First Aid and CPR Certified September 2016
CORE COMPETENCIES & TALENTS
PROFESSIONAL EXPERIENCE
Family Dollar 5/11-5/12 Charlotte, NC
Assistant Manager
• Provided excellent service by assisting customers with questions, concerns, and needs.
• Supervised cashiers and ensure efficient operations and processed customer returns and exchange
• Counted cashier registers and verified amount prior to preparing nightly deposit
• File invoice papers for the trucks we received.
Target 12/09-1/10 Charlotte, NC
Sales Associate
• Assisted customers with locating merchandise and rearranged items on display.
• Operated cash register and processed customer payments
• Received good reviews for providing efficient and accurate customer service.
Wendy’s 9/08-5/09 Charlotte, NC
Team Associate
• Operated commercial frying equipment and prepared food items.
• Provided excellent customer service and packaged food for drive-thru customers.
Ability to retrieve vital signs from patients
Familiarity with the Health Insurance Portability and
Accountability Act (HIPAA)
Extremely detail oriented and excellent organizational
and communication skills
200 externship hours in a medical office
Assisting physician with minor office procedures
Injections, venipuncture and blood draws
Vital signs and medical charting
Medical terminology, anatomy, and physiology
Medical billing and accounts receivable: EOB
Extremely detail oriented and excellent organizational
and communication skills