1. I am a local & dedicatedcustomerservice professionalwithover10 yearsof customerservice exp.Inmy
lastcontract positionIworkedwithUnitedHealthcare billingdept.&I wasresponsiblefortaking
paymentsoverthe phone,performedbasic accountingduties&answeredvariouscustomerquestions
concerningbilling&coverage.Ialsoworkedcloselywithexcel &differentcomputerprograms&
databases.
Priorto that role I workedwithHumanaHealthCall Centerwhere Iwasinvolvedwithtakinginbound
calls& workedwithHumanaInsurance agents& assistedagentswithvariouscustomerconcerns,issue
or request.Ihave manyyears of exp.assistingthe customer&makingsure theirneedsare metaswell
as responsibleforkeepingrecords/documentingdataintoPCor companyinternal database. The last
fewyearsI have beeninvolvedwithassistingcustomerswithinquiries,paymentinfo&service requests
withinthe healthcare arena. I have acquiredfundamentalknowledge utilizingOffice equipmentsuchas
PC’s,scan/fax machines&has soundunderstandingworkingwithMSOffice;Word,Outlook,Excel .Ialso
have an extensive medical backgroundinmedical knowledge andlanguage.Ihave atechnical degree in
RespiratoryTherapy.I can easilymulti task.
I am seekingtosecure alocal CustomerService positionwhere she canutilize hercustomerservice skills
& helpcompanymeettheirobjectives.Iamverylocal to JeffersonvilleandLouisvillearea& I can
interview witha1 day notice & could start a new role as soonas an offerisextendedas mylastcontract
positionendedlastweek.