Wendy Lynn Butt is seeking an office assistant, customer service, or receptionist position. She has over 15 years of experience in office administration, reception, sales, records management, and accounting. Her skills include proficiency in dental software, Microsoft Office, and accounting programs. She is highly organized, detail-oriented, and able to work independently or as part of a team.

1. WENDY LYNN BUTT
#103, 9919 Fourth Street
Sidney, BC V8L 2Z6
Tel: 250-896-0117 Email: wbutt@telus.net
___________________________________________________________________________
Objective: Seeking an Office Assistant, a Customer Service or Receptionist position
PERSONAL SKILLS:
√ Business Assistant with varied extensive office experience.
√ Highly organized with drive for accuracy and attention to detail.
√ Self-directed; able to work independently or as part of a team.
√ Committed to continuous improvement in all work aspects.
√ Representation with professionalism and confidentiality.
√ Self-assured/dedicated worker who delivers more than expected.
√ Computer proficiency in: Dentrix (dental software program), DOM, Windows 2000, Microsoft
Word 2000, Outlook, Excel, Power Point, Access, TAM, Moneris, and Rainbow Production
(Fundraising package)
RELEVANT EXPERIENCE:
Office Administration:
• Used Dentrix to schedule appointments, enter insurance information, process payments and
claims. Also, Excel/Word in an OLE document.
• Processed pre-determinations, patient transactions, walk-out receipts and day-end.
• Chaired and took minutes at bi-monthly staff meetings; scheduled meetings for various
individuals.
• Konica Minolta, Office Administration, Neopost/Phone Instruction Manuals.
• Operated and added funds to the Neopost machine.
• Designed two CD label formats to match corporate identity package.
• Prepared vehicle Insurance Confirmations to Lending Companies
Reception and Sales:
• Answered telephones (including NexTalk, TTY and performing Telus relay calls).
• Entered and confirmed weekly orientations/workshops and booked appointments.
• Sold memberships and developed a Renewal Binder by month.
• Kept tract of the Architectural teams schedules in individual Outlook Calendar.
• Strong interpersonal and communication skills; empathy and experience with professionals,
special needs clients and patients.
• Programmed telephone system (names, extensions, voice mail; date and time).
Records Management/Accounting:
• Prepared day-end including bank deposits and wrote accounts payable cheques.
• Kept track of agency statistics (sign-in sheet/phone tally).
• Maintained and up-dated complex numeric color-coded filing system. T-Filed
• Made up new client files with labels and new data sheets and x-rays.
• Set up Architectural project files, scanned, created PDF’s, saved in computer files and prepared
transmittals according to the information supplied
• Handled accounts payable – coding bills using two (2) accounts.
• Deposited cheques and cash for four divisions. Handled petty cash including GST portions.
Cashiered coin, cash, cheques, credit card payments and pledges as part of the United Way Cash
Room team that deposited 50 million dollars for 2 campaigns.

2. • Produced RCT letters/questionnaires to be mailed out and entered GRC data
Cont…page 2.
WORK HISTORY
Caregiver,
for my Mother and a 99 year old senior gentleman, Sidney, BC Nov. 2014 to Now
• Not doing it for him any longer as the family set up live-in care
• I am presently, setting up assistance for my Mom
• Relocated to BC in 2014 to help her with things.
Office Administrator/Medical Office Assistant/Data Entry/Reception 2011 to 2014
Worked with Talentcor,. Calgary, AB
• at NRCS, Propane Institute, City of Calgary, Kasian Architecture, Hargroup Management
Consultants, Konica Minolta, Armour Equipment Sales and Rentals
Distribution Assistant Feb. 20 to April 10, 2014
PPI Solutions, Calgary, AB
• Sorted through couriers and mail to re-route
• Filed, developed new systems, operated a Pitney Bowes mailing machine
• Sent out Next Day and Everyday Economics couriers, prepared outgoing mail and looked up
information on: Wealthserv, Equitable and Manulife and Transamerica.
• Performed Reception Relief
Info Booth (2012 Global Petroleum Show (Contract) with Office Jobs.com; Cashier/’Donation
receiver’ The United Way of Calgary and Area 2011 to 2012
Receptionist/Lab Assistant (Contract) 2008
Southland Denture Clinic, Calgary, AB
Insurance Agent (Trainee) 2008
CANADA BROKERLINK INC , Calgary, AB
Receptionist 2007
HFKS Architects Inc., Calgary, AB
Office Administrator, 2006 to 2007
Independent Living Resource Centre, Calgary, AB
FIELD PRACTICUM, Dental Business Assistant, (18 full shifts), 2005
Dr. Geoff Van Blaricom, Calgary, AB
Receptionist/Secretary, 2002 to 2004
Champions Career Centre, Calgary, AB
EDUCATION:
Dental Business Assistant Certificate Bow Valley College, Calgary, AB 2005
~ GPA 3.59
Medical Transcription Certificate Mohawk College, Hamilton, ON 1993
Research Analyst Diploma, Sheridan College, Oakville, ON 1990

3. Dale Carnegie Courses: Sales Training, Human Relations and Effective Speaking and was a Graduate
Assistant.