Swagata M Banerjee is seeking a position with over 8 years of experience as an Executive Assistant and in back office and front office roles in IT and banking. She has strong computer skills including MS Office and experience with conference planning, travel arrangements, and creating reports. Her previous roles include Executive Assistant at Symantec, front office and facility management roles also at Symantec, receptionist roles at GE and Jones Lang LaSalle, and a helpdesk role at Kowni Technology.

1. Swagata M Banerjee
House no-551/41, Maithri Nilaya,
Lakshmi Sagar Layout, 1st Main,
9Th
Cross, Mahadevapura Post
Bangalore -500048
Contact number- 9008967013
Email Id- swagata.majumder2009@gmail.com
Working experience: - A very rich qualitative 8 years of experience in Executive Assistant and
managing back office and front office in Multinational and Indian Co.’s in IT & Banking and Finance
business with very good team size, well versed and competent in coordination of business and
customer related activities.
Key Skills:
Proficiency in computer applications (MS Office Word, Excel, PowerPoint, Outlook, Yardi) related to
work.
 Good exposure to the Executive Assistant, Back Office operation, facility coordinator and Front
Office Management.
 Good exposure to the back office profile with work experience in the field of Insurance, Banking
and store.
 Responsibility for Conference room booking and meeting arrangements.
 Lunch arrangements/ ticketing / hotel booking and event management
 Preparation of Consumption report and space management report.
 Helps admin in back office related work (e.g. preparing weekly and monthly reports/PPT for
Parking, Helpdesk/ Medical and Food Vendor, invoice processing, raising Purchase order).
 Making weekly & monthly reports. (Mail Report, Reception Report, Daily Stock and monthly
Stock report, Facility Walkthrough Report etc.)
Professional Experience:
Symantec Software Solution Pvt Ltd: - (June 2014- Present)
 Working as an Executive Assistant under Sales Senior Director.
 Manage, interact and share calendar programs with managers across different sites.
 Anticipates the needs of the management team, and proactively escalates issues/concerns to
the appropriate people for resolution.
 Experience in Travel Scheduling, Visa Management, Travel briefing, Constructive Employee
interaction, Airlines/Travel agents’ interaction, working in a fast-paced team oriented
environment.
 Resolves administrative problems by coordinating preparation of reports, analyzing data, and
identifying solutions.
 Create reports, documents and conducts research and assists in developing/creating
presentations.
 Submit expense reports for the manager and internal expenses.
 Maintain HR records & employee database and documenting various operational files and legal
registers.

2.  Liaise with the different functional heads to ensure that operational reports are submitted on a
timely basis.
 Working in SFDC for Sales team. Providing quotes to Sales partners and help them with DAI
etc.
 Working on SFDC report and co-ordinate with team on the opportunities.
Symantec Software Solution Pvt Ltd: - (July 2014- May 2016)
 Functioning as a Front office Executive and assisting the facility team.
 Responsibility for Conference room booking and meeting arrangements.
 Lunch arrangements/ ticketing / hotel booking and event management
 Preparation of Consumption report and space management report.
 Helps admin in back office related work (e.g. preparing weekly and monthly reports/PPT for
Parking, Helpdesk/ Medical and Food Vendor, invoice processing, raising Purchase order).
 Making weekly & monthly reports. (Mail Report, Reception Report, Daily Stock and monthly
Stock report, Facility Walkthrough Report etc.)
 Maintaining snag list, updating tickets on big Portal.
 Ordering stationeries/Pantry/Housekeeping materials to the vendor and tracking for timely
deliveries.
 Going or Facility rounds and taking care of soft service and co-ordinate with HK and pantry
services for the same.
 Interaction with vendors and housekeeping supervisor to keep a daily check on the manpower
deployment.
 GENERAL ELECTRIC: - (Aug 2013- July 2014)
 Functioning as a receptionist wherein initial front office operations with clients are done.
 Responsible for managing guest/Client/Candidates/courier dispatches/ courier receipts.
 Assisting Admin in Backend job.
 Ordering stationeries to vendor and taking care of monthly stationeries.
JONES LANG LASALLE: - (Feb 2012-Aug 2013)
 Functioned as a receptionist wherein initial front office operations with clients are done.
 Responsible for managing guest, clients and candidates.
 Answered to the daily query / complaint mails by customers.
 Responsible for courier dispatches and courier receipts.
 Functioning as assistant of store executive wherein need to prepare CS and need to raise IPO.
Order material whenever required. Maintaining file for incoming and outgoing material.
KOWNI TECHNOLOGY: - (July 2011-Feb 2012)
 Functioned as Helpdesk Executive.
 Attending phone calls and maintaining records and Coordinating with the concern department.
 Liaise with Housekeeping team.
 Making MIS reports for the complaints.
TATA CONSULTANCY SERVICES LTD: - (2009-2011)
 Making outgoing call to the customers who has taken credit cards from Citi bank and do the
collections.
 Maintained the daily transactions data in the MS excel sheets
 Prepared daily / weekly reports for different departments as per their standard formats

3. Academic Qualification: Secured Bachelor of Arts (English) Degree from the Calcutta
University (2005)
Personal Details:-
Gender:Female,Nationality:Indian
Date of Birth:22nd
Feb 1984, Marital Status:Married
Husband’s Name:TanmoyBanerjee
Address: House no-551/41, Maithri Nilaya,Lakshmi SagarLayout,IstMain, 9Th Cross,Mahadevpura
Post, Bangalore -500048