Kelly Trosclair has over 15 years of experience in customer service and administrative roles. She currently works as a senior courier for Breazeale, Sachse and Wilson, where she files documents, serves subpoenas, delivers mail and documents to clients, and provides assistance to attorneys. Previously, she held receptionist and customer service roles answering phones, scheduling appointments, entering data, and assisting customers. She has strong communication skills, learns new skills quickly, and has a positive can-do attitude.

1. Kelly Trosclair
4215 Kilkenny Drive
Baton Rouge, La 70814
225-247-3661
Abilities
Can work well with others. Has great heavy phone reception. Works well alone or in groups.
Has a bubbly personality. Friendly and courteous to others. Always punctual. Has a can do
attitude. Fast learner, and would like to learn new skills.
Employment History
Senior Courier
Breazeale,Sachse and Wilson
11/2005-Present
File documents at courthouses around the different parishes. Serve Federal Subpoenas. Pick up mail in the
mornings. Pick up and deliver documents to clients. Provide assistance for attorneys as needed on a daily basis.
Drive attorneys/and or clients to their perspective destinations. Sort and deliver mail when needed. Schedule out
of town runs when necessary. Resolve issues that may come up regarding courthouse matters. Interact with
Judges and their secretaries with confidential matters. Deliver settlement documents and checks.
CSR
Advantage Personnel
09/2005-10/2005
Customer Service Representative, answered multi-line phones, scheduled drivers to come in and drop off
products, added daily weights for each product that was shipped out the previous day, entered data into daily
spread sheet, worked with AS400 daily, printed packing slips and bills for drivers.
Accounts Payable/Receptionist
Advantage Personnel
06/2005-09/2005
Answering multi-line phones, entering and paying bills on QuickBooks, ran daily errands.
Receptionist/Acct. Receivable
Westside Galvanizing

2. 06/2004-06/2005
Answering multi-line phones, input weight data in computer, print weight sheets for shipping department, ran daily
reports on Excel and Word. Invoice customers, collections, edit payroll time, new hire paperwork, filing, and
shipping. 10key. Find out information on customer’s products when they call. Ran daily errands.
Receptionist
TermPlan Finance
4/2000-5/2004
Answering phones. Take customers information for loan applications. Help customers when they come in to make
a loan payment. Balance accounting books each month.
CSR/Medical Records
Oschner Clinic
8/1996-3/2000
Answer phones. Pull medical records for doctors. Refile medical records. Answer patients questions. Make copies
of patients records. Put medical records together.
Receptionist
EMSI
6/1993-8/1996
Answer phone calls from insurance agents. Take information from insurance agents about clients. Call clients to
schedule insurance physicals. Schedule clients, organize scheduling of phlebotomist. Would give pre-employment
drug screens for different clients.