This document contains the resume of Wendy Jarvis. It summarizes her career experience spanning over 20 years working in various roles involving customer service, office administration, training, and retail/supply chain management. Her most recent positions include customer service roles at Atlantis Jewels and Infinity Compounding Solutions. The resume also lists her education and provides her contact information.

1. Wendy Jarvis
12619 Blue Bird Road
Gravette, AR 72736
Cell: (479) 787-3999
------------------------------------------------------------------------------------------------------------
CAREER SUMMARY:
Experienced in various fields of management, including time management and multitasking skills.
Self-motivated with a desire to succeed in a fast paced and competitive environment. High values
and personal integrity for “Team Work”.
------------------------------------------------------------------------------------------------------------
PROFESSIONAL EXPERIENCE:
Atlantis Jewels ( 2014 )
Customer Service-
· Key in orders, Billing Stores, Invoice tracking
· Customer Service- work with stores and customers – custom orders
· Daily and monthly reports
· Shipping/ Receiving - ship Jewelry to customers.
Infinity Compounding Solutions (2012-2014)
Customer Service Rep - Refills
· Manage all refills in the United States
· Increase refill rate per month
· Analyze customer comments/suggestions/trends
· Trainer - Customer Service
· Pharmacy Tech
· Compound lab – support
· Insurance approvals
· Customer letters- Refills
CTL/Silliker Inc. (2005 -2011)
Office Administrator
· Building and Office Manager
· Manage Housekeeping for 17,000. sq. ft. building
· Manage Maintenance crew
· HR - Benefit and payroll coordination, Heath and Wellness
· Corporate Trainer - TQM - Qa114’s, Webinar trainer
· Daily report analysis (LIMS)
· Track inventory Credit card tracking for courier purchase program
· Gift card tracking product procurement
· Update specs on all products
· Photograph products with issues
· Create vendor letters - compliance information
· Grinding - Prepare food for Chemists
· Physical - Test for compliance

2. Blue Sun Marketing (2004-2005)
Account Manager - Costco Midwest, Sam's and Wal-Mart
· Travel to clubs to meet with grocery team leaders and merchandise product
· Power point presentations for Costco Midwest, Sam’s, and Wal-Mart buyers
· Utilize Retail Link with grocery team leaders on in-stocks and product placement
· Organized road shows for Sam’s and Costco Midwest
· Manage and Monitor all accounts
· Work with Manufacture - price, packaging, and distribution
· Acquired and represent new suppliers
CMS (2002-2003)
Account Executive/Office Manager
· Office Manager Duties, i.e. Assist all clients in report requests, etc.
· Property Manager, Manage rental space
· Meeting setup for suppliers
· Power Point presentations - Revised vendors
· Event Coordinator
· Maintain all aspects of supplier agreements
· Retail Link, Format Retail Link reports to track inventory
· Prepare and maintain merchandise presentation forms
· Assist Marketing with merchandising aspect of product presentations
Haddad Apparel (1999-2002)
Retail Link, Sales Analyst
· CTL testing, AS 400
· Purchase order input and tracking
· Created an automated PO system
· Account Manager Wal-Mart Alaska/Hawaii
Wal-Mart Stores, Inc (1988-1999)
Content Development Manager (1997-1999)
· Responsible for Home Office class registration-enrollment by quarter for 8,500 associates
· Created and updated all class documentation
· Developed new course criteria
· Manager CBL training lab
· Facilitated with Field Training Team
Trainer/ Analyst (1996-1997)
· Senior Trainer - Hard lines and apparel purchase order creation and form 33
· Contact for warehouse problems
· Supplier contact for UCC
· Certified Instructor, Time Management, Franklin Covey, Phone Pro, RL, etc.
EDUCATION:
· Graduate- Gravette High School
· Dale Carnegie

3. · RL, CPFR, LIMS, Various Program Knowledge
· Excel, Access, Power point, Word, As400
References available upon request