This document discusses using key risk indicators (KRIs) to measure operational risk in wealth management services. It recommends starting with simple KRIs like the number of investment products, number of staff selling products, and number of new customers. More specific KRIs could include the number of high-risk products or inexperienced staff. The document outlines analyzing KRIs over time and across branches to identify trends or outliers. It also discusses setting trigger limits and using KRIs to assess risk mitigation effectiveness. Overall, the document promotes adopting a KRI program to systematically monitor operational risk levels and satisfy regulatory requirements.