The document lists 18 books and articles related to engagement, communication skills, and presentation skills. Some of the references focus on developing authenticity and charisma, effective communication strategies for leaders, conducting difficult conversations, improving communication skills, resolving conflicts, and crafting powerful presentations. The references were published between 1979 and 2008 and cover topics like storytelling, public speaking, and negotiation.

1. Engagement
Reference Books/Articles
• Trust Me: Four Steps to Authenticity and Charisma; (2009) by Nick Morgan; John Wiley & Sons (US)
• The Concise Adair on Communication and Presentation Skills; (2003) by John Adair; Thorogood
• Great Communication Secrets of Great Leaders; (2003) by John Baldoni; McGraw-Hill
• Leading Out Loud: Inspiring Change Through Authentic Communication, New and Revised Edition; (2003) by Terry
Pearce; John Wiley & Sons (US)
• 50 Communications Activities, Icebreakers, and Exercises; (2008) by Peter R. Garber; Human Resource
Development Press
• Difficult Conversations: How to Discuss What Matters Most; (1999) by Douglas Stone, Bruce Patton and Sheila
Heen; NY: Penguin Books.
• 101 Ways to Improve Your Communication Skills Instantly; (1998) by Bennie Bough; Goalminds.
• Crucial Conversations: Tools for Talking when Stakes are High; (2002) by Kerry Patterson, Joseph Grenny, Ron
McMillan, Al Switzler and Stephen R. Covey; McGraw-Hill
• People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts; (1979) by Robert Bolton, Ph.D;
New York: Simone & Schuster, Inc.
• Powerful Presentations – 50 Original Ideas for Making a Real Impact (1997) by J.E and J.M published by Kogan
Page
• Presenting to Win (2008). By Jerry Weissman.
• The Story Factor (2006). By Annette Simmons. Published by Perseus Books Group.
• Whoever Tells the Best Story Wins (2007). By Annette Simmons. Published by Amacom.
• Make ‘em Laugh & Take Their Money. By Dan S Kennedy [??]
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