Day 45 communication skill

The document summarizes two books on communication skills: Skill with People by Les Giblin and Made to Stick by Chip Heath. Skill with People provides actionable advice to help improve interactions with others. Made to Stick explains how to create ideas that are understandable, memorable, and effective at changing behavior using the principles of simple, unexpected, concrete, credible, emotional and stories. The document also outlines the author's process for learning and sharing communication skills using the LAST model of learn, apply, share and train.