SlideShare a Scribd company logo
Communication
Communication
• Is it the way of passing information..??
Why to Communicate Effectively
• To successfully convey information
/opinion
• To avoid misintereption, confusion,
frustrations
How to communicate effectively
• Listening
• Analyse yourself-what /why are you
speaking
• Body language
• Empathy
• Improve interpersonal relationship
Important factors of communication
• Smile
• Eye contact
• Tone
• Confidence
• Distance
• Confidentiality
• Being an expert listener
6 C’s to effective Communication
Tips
• Be enthusiastic. Proper salutation
• Proper salutation
• Offer relevant info before it is asked for
• End all interactions with “Thank You” or “Is
There Any Thing Else I Can Do For You”
If we don’t communicate effectively our
patients will think we are not caring
Thank You
Thank You

More Related Content

What's hot

Essentials of effective communication
Essentials of effective communicationEssentials of effective communication
Essentials of effective communication
Dr Shafayat Malik
 
Counselling skills
Counselling skillsCounselling skills
Counselling skills
kayasa07
 
Interpersonal skills
Interpersonal skillsInterpersonal skills
Interpersonal skills
Veta English
 
Allen Baler Shares The Importance of Communication
Allen Baler Shares The Importance of Communication Allen Baler Shares The Importance of Communication
Allen Baler Shares The Importance of Communication
Allen Baler
 
The five pillars of authentic conversations
The five pillars of authentic conversationsThe five pillars of authentic conversations
The five pillars of authentic conversations
WINNERS-at-WORK Pty Ltd
 
TRAINING-COMMUNICATION at USAID
TRAINING-COMMUNICATION at USAIDTRAINING-COMMUNICATION at USAID
TRAINING-COMMUNICATION at USAIDAzhar Bokhari
 
Customer Services Training USAID
Customer Services Training USAIDCustomer Services Training USAID
Customer Services Training USAIDAzhar Bokhari
 
12 Essentials of Good Communication
12 Essentials of Good Communication12 Essentials of Good Communication
12 Essentials of Good Communication
OH TEIK BIN
 
LetterofRecommendation_SeanS
LetterofRecommendation_SeanSLetterofRecommendation_SeanS
LetterofRecommendation_SeanSSean Sherburne
 
Building Bridges: Forging Productive Professional Relationships
Building Bridges: Forging Productive Professional RelationshipsBuilding Bridges: Forging Productive Professional Relationships
Building Bridges: Forging Productive Professional Relationships
Indy NAWIC
 
2017 STS - COMMUNICATIONS WINS WITH STATE OFFICIALS (Joanna Jungels)
2017 STS - COMMUNICATIONS WINS WITH STATE OFFICIALS (Joanna Jungels)2017 STS - COMMUNICATIONS WINS WITH STATE OFFICIALS (Joanna Jungels)
2017 STS - COMMUNICATIONS WINS WITH STATE OFFICIALS (Joanna Jungels)
Specialized Carriers & Rigging Association
 
How to determine your effectiveness at communication
How to determine your effectiveness at communicationHow to determine your effectiveness at communication
How to determine your effectiveness at communication
accentcoachla
 
Resolving online conflict[1] michelle atterbury
Resolving online conflict[1] michelle atterburyResolving online conflict[1] michelle atterbury
Resolving online conflict[1] michelle atterbury
Mieke Haveman
 
Guidelines for Oral Business Communications
Guidelines for Oral Business CommunicationsGuidelines for Oral Business Communications
Guidelines for Oral Business Communications
George Diamandis
 
How to improve communication skills
How to improve communication skillsHow to improve communication skills
How to improve communication skillsSt Bees
 
Communication skills
Communication skillsCommunication skills
Communication skills
Praveen Garg
 
Conducting a consultation
Conducting a consultationConducting a consultation
Conducting a consultation
Steve Saffhill
 

What's hot (19)

Essentials of effective communication
Essentials of effective communicationEssentials of effective communication
Essentials of effective communication
 
Counselling skills
Counselling skillsCounselling skills
Counselling skills
 
7+cs+of+effective+communication
7+cs+of+effective+communication7+cs+of+effective+communication
7+cs+of+effective+communication
 
Interpersonal skills
Interpersonal skillsInterpersonal skills
Interpersonal skills
 
Allen Baler Shares The Importance of Communication
Allen Baler Shares The Importance of Communication Allen Baler Shares The Importance of Communication
Allen Baler Shares The Importance of Communication
 
The five pillars of authentic conversations
The five pillars of authentic conversationsThe five pillars of authentic conversations
The five pillars of authentic conversations
 
TRAINING-COMMUNICATION at USAID
TRAINING-COMMUNICATION at USAIDTRAINING-COMMUNICATION at USAID
TRAINING-COMMUNICATION at USAID
 
Customer Services Training USAID
Customer Services Training USAIDCustomer Services Training USAID
Customer Services Training USAID
 
12 Essentials of Good Communication
12 Essentials of Good Communication12 Essentials of Good Communication
12 Essentials of Good Communication
 
LetterofRecommendation_SeanS
LetterofRecommendation_SeanSLetterofRecommendation_SeanS
LetterofRecommendation_SeanS
 
Building Bridges: Forging Productive Professional Relationships
Building Bridges: Forging Productive Professional RelationshipsBuilding Bridges: Forging Productive Professional Relationships
Building Bridges: Forging Productive Professional Relationships
 
2017 STS - COMMUNICATIONS WINS WITH STATE OFFICIALS (Joanna Jungels)
2017 STS - COMMUNICATIONS WINS WITH STATE OFFICIALS (Joanna Jungels)2017 STS - COMMUNICATIONS WINS WITH STATE OFFICIALS (Joanna Jungels)
2017 STS - COMMUNICATIONS WINS WITH STATE OFFICIALS (Joanna Jungels)
 
How to determine your effectiveness at communication
How to determine your effectiveness at communicationHow to determine your effectiveness at communication
How to determine your effectiveness at communication
 
Effective communication
Effective communicationEffective communication
Effective communication
 
Resolving online conflict[1] michelle atterbury
Resolving online conflict[1] michelle atterburyResolving online conflict[1] michelle atterbury
Resolving online conflict[1] michelle atterbury
 
Guidelines for Oral Business Communications
Guidelines for Oral Business CommunicationsGuidelines for Oral Business Communications
Guidelines for Oral Business Communications
 
How to improve communication skills
How to improve communication skillsHow to improve communication skills
How to improve communication skills
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Conducting a consultation
Conducting a consultationConducting a consultation
Conducting a consultation
 

Viewers also liked

Association for Talent Development APAC Conference Taipei 2016
Association for Talent Development APAC Conference Taipei 2016Association for Talent Development APAC Conference Taipei 2016
Association for Talent Development APAC Conference Taipei 2016
Bernard Coulaty
 
Strengths-Based Theme Sequence Report
Strengths-Based Theme Sequence ReportStrengths-Based Theme Sequence Report
Strengths-Based Theme Sequence ReportMd Abul Hasnat
 
Naji Ghandour_Iinkedin
Naji Ghandour_IinkedinNaji Ghandour_Iinkedin
Naji Ghandour_IinkedinNaji Ghandour
 
Web 20
Web 20Web 20
Session 3 Powerful Parenting-Experiencing by Asking Questions
Session 3 Powerful Parenting-Experiencing by Asking QuestionsSession 3 Powerful Parenting-Experiencing by Asking Questions
Session 3 Powerful Parenting-Experiencing by Asking Questions
Lisa Dolese McClanahan
 
First Capital Real Estate Acquires New York Advisory Firm in $175 Million Tra...
First Capital Real Estate Acquires New York Advisory Firm in $175 Million Tra...First Capital Real Estate Acquires New York Advisory Firm in $175 Million Tra...
First Capital Real Estate Acquires New York Advisory Firm in $175 Million Tra...
Suneet Singal
 
Contaminación ambiental aporte
Contaminación ambiental aporteContaminación ambiental aporte
Contaminación ambiental aporte
Eddy Lopez
 
Deducibilità perdite su crediti e recupero iva aics verona 20161116
Deducibilità perdite su crediti e recupero iva aics verona 20161116Deducibilità perdite su crediti e recupero iva aics verona 20161116
Deducibilità perdite su crediti e recupero iva aics verona 20161116
daniele vitali
 
Regiao sudeste do fabinho
Regiao  sudeste do fabinhoRegiao  sudeste do fabinho
Regiao sudeste do fabinhomurgel
 
Correlation study between steroid responsive nephrotic syndrome with clinical...
Correlation study between steroid responsive nephrotic syndrome with clinical...Correlation study between steroid responsive nephrotic syndrome with clinical...
Correlation study between steroid responsive nephrotic syndrome with clinical...Shreesh Bhat
 
Seminario final PETIC - Dan Tech
Seminario final PETIC - Dan TechSeminario final PETIC - Dan Tech
Seminario final PETIC - Dan Techursulacampos
 
Solucion Abm
Solucion AbmSolucion Abm
Solucion Abm
eduardojatahy27
 
Liliane Revista Publicando
Liliane Revista PublicandoLiliane Revista Publicando
Liliane Revista Publicando
Liliane Ennes
 
Rede economica
Rede economicaRede economica
Rede economica
Liliane Ennes
 
Promocao de vendas_e_merchandising
Promocao de vendas_e_merchandisingPromocao de vendas_e_merchandising
Promocao de vendas_e_merchandising
Liliane Ennes
 
Filme: "O contador de Histórias"
Filme: "O contador de Histórias"Filme: "O contador de Histórias"
Filme: "O contador de Histórias"
andre barbosa
 
Tcc jacks help apresentacao
Tcc jacks help apresentacaoTcc jacks help apresentacao
Tcc jacks help apresentacaosscheunemann
 

Viewers also liked (19)

Association for Talent Development APAC Conference Taipei 2016
Association for Talent Development APAC Conference Taipei 2016Association for Talent Development APAC Conference Taipei 2016
Association for Talent Development APAC Conference Taipei 2016
 
Strengths-Based Theme Sequence Report
Strengths-Based Theme Sequence ReportStrengths-Based Theme Sequence Report
Strengths-Based Theme Sequence Report
 
Naji Ghandour_Iinkedin
Naji Ghandour_IinkedinNaji Ghandour_Iinkedin
Naji Ghandour_Iinkedin
 
Web 20
Web 20Web 20
Web 20
 
Session 3 Powerful Parenting-Experiencing by Asking Questions
Session 3 Powerful Parenting-Experiencing by Asking QuestionsSession 3 Powerful Parenting-Experiencing by Asking Questions
Session 3 Powerful Parenting-Experiencing by Asking Questions
 
First Capital Real Estate Acquires New York Advisory Firm in $175 Million Tra...
First Capital Real Estate Acquires New York Advisory Firm in $175 Million Tra...First Capital Real Estate Acquires New York Advisory Firm in $175 Million Tra...
First Capital Real Estate Acquires New York Advisory Firm in $175 Million Tra...
 
Contaminación ambiental aporte
Contaminación ambiental aporteContaminación ambiental aporte
Contaminación ambiental aporte
 
Deducibilità perdite su crediti e recupero iva aics verona 20161116
Deducibilità perdite su crediti e recupero iva aics verona 20161116Deducibilità perdite su crediti e recupero iva aics verona 20161116
Deducibilità perdite su crediti e recupero iva aics verona 20161116
 
Regiao sudeste do fabinho
Regiao  sudeste do fabinhoRegiao  sudeste do fabinho
Regiao sudeste do fabinho
 
Correlation study between steroid responsive nephrotic syndrome with clinical...
Correlation study between steroid responsive nephrotic syndrome with clinical...Correlation study between steroid responsive nephrotic syndrome with clinical...
Correlation study between steroid responsive nephrotic syndrome with clinical...
 
Seminario final PETIC - Dan Tech
Seminario final PETIC - Dan TechSeminario final PETIC - Dan Tech
Seminario final PETIC - Dan Tech
 
Solucion Abm
Solucion AbmSolucion Abm
Solucion Abm
 
Liliane Revista Publicando
Liliane Revista PublicandoLiliane Revista Publicando
Liliane Revista Publicando
 
Rede economica
Rede economicaRede economica
Rede economica
 
Promocao de vendas_e_merchandising
Promocao de vendas_e_merchandisingPromocao de vendas_e_merchandising
Promocao de vendas_e_merchandising
 
Powerpoint 12
Powerpoint 12Powerpoint 12
Powerpoint 12
 
Hge 1
Hge 1Hge 1
Hge 1
 
Filme: "O contador de Histórias"
Filme: "O contador de Histórias"Filme: "O contador de Histórias"
Filme: "O contador de Histórias"
 
Tcc jacks help apresentacao
Tcc jacks help apresentacaoTcc jacks help apresentacao
Tcc jacks help apresentacao
 

Similar to 1776

Communication Skills.pdf
Communication Skills.pdfCommunication Skills.pdf
Communication Skills.pdf
SairaNoreen5
 
Effective Communication Skills
Effective Communication SkillsEffective Communication Skills
Effective Communication Skills
Kathlene Thurman
 
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
drneerajbhandari
 
Learning to communicate effectively
Learning to communicate effectivelyLearning to communicate effectively
Learning to communicate effectively
Jamiu Akangbe
 
Communication
CommunicationCommunication
Listening skills
Listening skillsListening skills
Listening skills
Shabnam Yadav
 
Communication skills
Communication skillsCommunication skills
Communication skills
mido_electronics
 
Essentials of Business Communication Skills
Essentials of Business Communication SkillsEssentials of Business Communication Skills
Essentials of Business Communication Skills
Dr. Sasidharan Murugan
 
Active Listening
Active ListeningActive Listening
Active Listening
Ahmad Musani
 
Effective Communications Skills
Effective Communications SkillsEffective Communications Skills
Effective Communications Skills
Adil Aziz Khan
 
Importance of Communication Skills
Importance of Communication SkillsImportance of Communication Skills
Importance of Communication SkillsDebashish Tantubai
 
effective communication
effective communicationeffective communication
effective communication
jeshin jose
 
Communication Skills Presentation
Communication Skills Presentation Communication Skills Presentation
Communication Skills Presentation
Samir Aly
 
listening skills
listening skillslistening skills
listening skills
Mayuri vadher
 
Communcation 233652412-1-Communcation-Skills.ppt
Communcation 233652412-1-Communcation-Skills.pptCommuncation 233652412-1-Communcation-Skills.ppt
Communcation 233652412-1-Communcation-Skills.ppt
Abdelrhman abooda
 
Counselling made by Bikash Ranjan Das.pptx
Counselling made by Bikash Ranjan Das.pptxCounselling made by Bikash Ranjan Das.pptx
Counselling made by Bikash Ranjan Das.pptx
BikashRanjandas6
 
Presentation- Effective communication.pptx
Presentation- Effective communication.pptxPresentation- Effective communication.pptx
Presentation- Effective communication.pptx
sarahboodhoo
 
2017 showing kindness & respect lesson #2
2017 showing kindness & respect lesson #22017 showing kindness & respect lesson #2
2017 showing kindness & respect lesson #2
superrin
 

Similar to 1776 (20)

Communication Skills.pdf
Communication Skills.pdfCommunication Skills.pdf
Communication Skills.pdf
 
Effective Communication Skills
Effective Communication SkillsEffective Communication Skills
Effective Communication Skills
 
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
 
Learning to communicate effectively
Learning to communicate effectivelyLearning to communicate effectively
Learning to communicate effectively
 
Communication
CommunicationCommunication
Communication
 
7. communication
7. communication7. communication
7. communication
 
Listening skills
Listening skillsListening skills
Listening skills
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Essentials of Business Communication Skills
Essentials of Business Communication SkillsEssentials of Business Communication Skills
Essentials of Business Communication Skills
 
Active listening
Active listeningActive listening
Active listening
 
Active Listening
Active ListeningActive Listening
Active Listening
 
Effective Communications Skills
Effective Communications SkillsEffective Communications Skills
Effective Communications Skills
 
Importance of Communication Skills
Importance of Communication SkillsImportance of Communication Skills
Importance of Communication Skills
 
effective communication
effective communicationeffective communication
effective communication
 
Communication Skills Presentation
Communication Skills Presentation Communication Skills Presentation
Communication Skills Presentation
 
listening skills
listening skillslistening skills
listening skills
 
Communcation 233652412-1-Communcation-Skills.ppt
Communcation 233652412-1-Communcation-Skills.pptCommuncation 233652412-1-Communcation-Skills.ppt
Communcation 233652412-1-Communcation-Skills.ppt
 
Counselling made by Bikash Ranjan Das.pptx
Counselling made by Bikash Ranjan Das.pptxCounselling made by Bikash Ranjan Das.pptx
Counselling made by Bikash Ranjan Das.pptx
 
Presentation- Effective communication.pptx
Presentation- Effective communication.pptxPresentation- Effective communication.pptx
Presentation- Effective communication.pptx
 
2017 showing kindness & respect lesson #2
2017 showing kindness & respect lesson #22017 showing kindness & respect lesson #2
2017 showing kindness & respect lesson #2
 

Recently uploaded

Announcement of 18th IEEE International Conference on Software Testing, Verif...
Announcement of 18th IEEE International Conference on Software Testing, Verif...Announcement of 18th IEEE International Conference on Software Testing, Verif...
Announcement of 18th IEEE International Conference on Software Testing, Verif...
Sebastiano Panichella
 
Competition and Regulation in Professional Services – KLEINER – June 2024 OEC...
Competition and Regulation in Professional Services – KLEINER – June 2024 OEC...Competition and Regulation in Professional Services – KLEINER – June 2024 OEC...
Competition and Regulation in Professional Services – KLEINER – June 2024 OEC...
OECD Directorate for Financial and Enterprise Affairs
 
International Workshop on Artificial Intelligence in Software Testing
International Workshop on Artificial Intelligence in Software TestingInternational Workshop on Artificial Intelligence in Software Testing
International Workshop on Artificial Intelligence in Software Testing
Sebastiano Panichella
 
Supercharge your AI - SSP Industry Breakout Session 2024-v2_1.pdf
Supercharge your AI - SSP Industry Breakout Session 2024-v2_1.pdfSupercharge your AI - SSP Industry Breakout Session 2024-v2_1.pdf
Supercharge your AI - SSP Industry Breakout Session 2024-v2_1.pdf
Access Innovations, Inc.
 
0x01 - Newton's Third Law: Static vs. Dynamic Abusers
0x01 - Newton's Third Law:  Static vs. Dynamic Abusers0x01 - Newton's Third Law:  Static vs. Dynamic Abusers
0x01 - Newton's Third Law: Static vs. Dynamic Abusers
OWASP Beja
 
Bitcoin Lightning wallet and tic-tac-toe game XOXO
Bitcoin Lightning wallet and tic-tac-toe game XOXOBitcoin Lightning wallet and tic-tac-toe game XOXO
Bitcoin Lightning wallet and tic-tac-toe game XOXO
Matjaž Lipuš
 
somanykidsbutsofewfathers-140705000023-phpapp02.pptx
somanykidsbutsofewfathers-140705000023-phpapp02.pptxsomanykidsbutsofewfathers-140705000023-phpapp02.pptx
somanykidsbutsofewfathers-140705000023-phpapp02.pptx
Howard Spence
 
María Carolina Martínez - eCommerce Day Colombia 2024
María Carolina Martínez - eCommerce Day Colombia 2024María Carolina Martínez - eCommerce Day Colombia 2024
María Carolina Martínez - eCommerce Day Colombia 2024
eCommerce Institute
 
Media as a Mind Controlling Strategy In Old and Modern Era
Media as a Mind Controlling Strategy In Old and Modern EraMedia as a Mind Controlling Strategy In Old and Modern Era
Media as a Mind Controlling Strategy In Old and Modern Era
faizulhassanfaiz1670
 
Doctoral Symposium at the 17th IEEE International Conference on Software Test...
Doctoral Symposium at the 17th IEEE International Conference on Software Test...Doctoral Symposium at the 17th IEEE International Conference on Software Test...
Doctoral Symposium at the 17th IEEE International Conference on Software Test...
Sebastiano Panichella
 
Obesity causes and management and associated medical conditions
Obesity causes and management and associated medical conditionsObesity causes and management and associated medical conditions
Obesity causes and management and associated medical conditions
Faculty of Medicine And Health Sciences
 
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...
Orkestra
 
Acorn Recovery: Restore IT infra within minutes
Acorn Recovery: Restore IT infra within minutesAcorn Recovery: Restore IT infra within minutes
Acorn Recovery: Restore IT infra within minutes
IP ServerOne
 
Getting started with Amazon Bedrock Studio and Control Tower
Getting started with Amazon Bedrock Studio and Control TowerGetting started with Amazon Bedrock Studio and Control Tower
Getting started with Amazon Bedrock Studio and Control Tower
Vladimir Samoylov
 
Bonzo subscription_hjjjjjjjj5hhhhhhh_2024.pdf
Bonzo subscription_hjjjjjjjj5hhhhhhh_2024.pdfBonzo subscription_hjjjjjjjj5hhhhhhh_2024.pdf
Bonzo subscription_hjjjjjjjj5hhhhhhh_2024.pdf
khadija278284
 
Eureka, I found it! - Special Libraries Association 2021 Presentation
Eureka, I found it! - Special Libraries Association 2021 PresentationEureka, I found it! - Special Libraries Association 2021 Presentation
Eureka, I found it! - Special Libraries Association 2021 Presentation
Access Innovations, Inc.
 

Recently uploaded (16)

Announcement of 18th IEEE International Conference on Software Testing, Verif...
Announcement of 18th IEEE International Conference on Software Testing, Verif...Announcement of 18th IEEE International Conference on Software Testing, Verif...
Announcement of 18th IEEE International Conference on Software Testing, Verif...
 
Competition and Regulation in Professional Services – KLEINER – June 2024 OEC...
Competition and Regulation in Professional Services – KLEINER – June 2024 OEC...Competition and Regulation in Professional Services – KLEINER – June 2024 OEC...
Competition and Regulation in Professional Services – KLEINER – June 2024 OEC...
 
International Workshop on Artificial Intelligence in Software Testing
International Workshop on Artificial Intelligence in Software TestingInternational Workshop on Artificial Intelligence in Software Testing
International Workshop on Artificial Intelligence in Software Testing
 
Supercharge your AI - SSP Industry Breakout Session 2024-v2_1.pdf
Supercharge your AI - SSP Industry Breakout Session 2024-v2_1.pdfSupercharge your AI - SSP Industry Breakout Session 2024-v2_1.pdf
Supercharge your AI - SSP Industry Breakout Session 2024-v2_1.pdf
 
0x01 - Newton's Third Law: Static vs. Dynamic Abusers
0x01 - Newton's Third Law:  Static vs. Dynamic Abusers0x01 - Newton's Third Law:  Static vs. Dynamic Abusers
0x01 - Newton's Third Law: Static vs. Dynamic Abusers
 
Bitcoin Lightning wallet and tic-tac-toe game XOXO
Bitcoin Lightning wallet and tic-tac-toe game XOXOBitcoin Lightning wallet and tic-tac-toe game XOXO
Bitcoin Lightning wallet and tic-tac-toe game XOXO
 
somanykidsbutsofewfathers-140705000023-phpapp02.pptx
somanykidsbutsofewfathers-140705000023-phpapp02.pptxsomanykidsbutsofewfathers-140705000023-phpapp02.pptx
somanykidsbutsofewfathers-140705000023-phpapp02.pptx
 
María Carolina Martínez - eCommerce Day Colombia 2024
María Carolina Martínez - eCommerce Day Colombia 2024María Carolina Martínez - eCommerce Day Colombia 2024
María Carolina Martínez - eCommerce Day Colombia 2024
 
Media as a Mind Controlling Strategy In Old and Modern Era
Media as a Mind Controlling Strategy In Old and Modern EraMedia as a Mind Controlling Strategy In Old and Modern Era
Media as a Mind Controlling Strategy In Old and Modern Era
 
Doctoral Symposium at the 17th IEEE International Conference on Software Test...
Doctoral Symposium at the 17th IEEE International Conference on Software Test...Doctoral Symposium at the 17th IEEE International Conference on Software Test...
Doctoral Symposium at the 17th IEEE International Conference on Software Test...
 
Obesity causes and management and associated medical conditions
Obesity causes and management and associated medical conditionsObesity causes and management and associated medical conditions
Obesity causes and management and associated medical conditions
 
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...
 
Acorn Recovery: Restore IT infra within minutes
Acorn Recovery: Restore IT infra within minutesAcorn Recovery: Restore IT infra within minutes
Acorn Recovery: Restore IT infra within minutes
 
Getting started with Amazon Bedrock Studio and Control Tower
Getting started with Amazon Bedrock Studio and Control TowerGetting started with Amazon Bedrock Studio and Control Tower
Getting started with Amazon Bedrock Studio and Control Tower
 
Bonzo subscription_hjjjjjjjj5hhhhhhh_2024.pdf
Bonzo subscription_hjjjjjjjj5hhhhhhh_2024.pdfBonzo subscription_hjjjjjjjj5hhhhhhh_2024.pdf
Bonzo subscription_hjjjjjjjj5hhhhhhh_2024.pdf
 
Eureka, I found it! - Special Libraries Association 2021 Presentation
Eureka, I found it! - Special Libraries Association 2021 PresentationEureka, I found it! - Special Libraries Association 2021 Presentation
Eureka, I found it! - Special Libraries Association 2021 Presentation
 

1776

  • 2. Communication • Is it the way of passing information..??
  • 3. Why to Communicate Effectively • To successfully convey information /opinion • To avoid misintereption, confusion, frustrations
  • 4. How to communicate effectively • Listening • Analyse yourself-what /why are you speaking • Body language • Empathy • Improve interpersonal relationship
  • 5. Important factors of communication • Smile • Eye contact • Tone • Confidence • Distance • Confidentiality • Being an expert listener
  • 6. 6 C’s to effective Communication
  • 7. Tips • Be enthusiastic. Proper salutation • Proper salutation • Offer relevant info before it is asked for • End all interactions with “Thank You” or “Is There Any Thing Else I Can Do For You”
  • 8. If we don’t communicate effectively our patients will think we are not caring

Editor's Notes

  1. 1.We can communicate any thing ..how the deal is how we communicate and what makes it effective communication So communication is actually the response we get by passing the information 2.Peter drucker :the most important thing in communication is hearing what it is not said, ie its not about understanding the exchange of words it’s understanding others feelings/emotions behind the information which is being shared
  2. Efective communication is required to convey the right informations ,only with the effective communication we will get the positive response If we do not communicate effectively it can be easily misintrerpetd as a result conflict get created When we communicate the information which is not acceptable problem will arise
  3. Listening-The art of communication lies in listening ,if we listen properly we can understand what is’ is not said /understand their emotions. People feel that you are listening when you givining full attention to the person by nodding, clarifying asking for more information..we have two ears one tongue so we have to listen more than we talk Understand your speech/analyse your self –identify what are you speaking---the words you using ,purpose, the words ones leaves our mouth cannot taken back and keep it short and simple When are u communicating Whom you are speaking-cannot bias based on look relegion personality .where are u speaking 5.why are u speaking—u will be speaking to pass information or to persuade ,the person who is listening to you have some benefit for that Body language-Body language speaks louder than words so be careful about facial expression,gesture,posture,eye contact —understand the listener emotions and understand wot he is saying and pass infomtion Empathy-to be in other shoes you should understand the situation the other person is going through ..begger story ..its a beautiful day and I can’t see it Improve interpersonal relationship-look at your self evaluate wot u like and don’t like your self ..what you are when you are in stress and when you are happy ask hekp of family friends and accept positve and neagtive feedback
  4. Clear- Complete- Correcect- Consistent-not containing any logical conditions /should be accurate Concise-giving all inforamtion in short Courteous-polite repsectful well behaved