This document discusses the importance of listening skills and showing kindness and respect to others. It provides 7 tips for improving listening skills, such as making eye contact, avoiding distractions, using positive body language, showing empathy, and keeping what is shared confidential. The overall message is that listening is a key communication skill that is important for building relationships and showing kindness and respect to others by understanding their perspectives.
Unlocking Your Inner Greatness: A Talk for StudentsKee-Man Chuah
Unlocking Your Inner Greatness - A Talk for Students (MAP-FEB2015). Delivered this talk for the students of February 2015 intake. Universiti Malaysia Sarawak.
*Pictures belong to their respective owners
Before confronting someone you want to persuade to take a different view of the world whether it’s your parents, or a key customer or supplier: take a deep breath. Most people have fallen into the speed trap when wanting to influence someone else and jumped in too quickly without really preparing their message.
Unlocking Your Inner Greatness: A Talk for StudentsKee-Man Chuah
Unlocking Your Inner Greatness - A Talk for Students (MAP-FEB2015). Delivered this talk for the students of February 2015 intake. Universiti Malaysia Sarawak.
*Pictures belong to their respective owners
Before confronting someone you want to persuade to take a different view of the world whether it’s your parents, or a key customer or supplier: take a deep breath. Most people have fallen into the speed trap when wanting to influence someone else and jumped in too quickly without really preparing their message.
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Listening To Learn presentation prepared for Wood Badge Course S5-420-17. Designed to be printed and used as a flip book for patrol presentation as Troop Guide.
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2. LearningTarget
• I can show kindness to others by
• Being empathetic
• Listening
• Being more accepting
• Respecting differences
• Doing random acts of kindness for others
4. Time to Reflect… and share!
What do you think this saying means? “Most people do not listen with the intent to
understand; they listen with the intent to reply.”
Why do you think it is difficult to listen sometimes?
Did you know listening is one of the most
important communication skills you will use in
ALL of your relationships in life?
6. Skills to improve your listening skills…
• 1. A good listener is attentive.They make good eye contact (depending on the
culture. Some cultures see eye contact as a sign of disrespect), don’t interrupt
what the other person is saying and show an interest in what is being
communicated.There’s always something incredible you can hear in anyone’s
story.
7. Skills to improve your listening skills…
• 2. A good listener does not look over the shoulder of the person that’s speaking,
waiting for someone more interesting to come along.
8. Skills to improve your listening skills…
• 3. A good listener does not check their phone or tablet in the middle of a
conversation, when someone is sharing with them.
9. Skills to improve your listening skills…
• 4. A good listener is not waiting for their chance to get a word in, treating the
‘period of listening’ as a pause in their ‘monologue.’ Being so focused on trying to
get ones view over is insensitive and misses the real value in the conversation.
10. Skills to improve your listening skills…
• 5. A good listener uses positive body language; leaning forward and showing an
enthusiastic, relaxed nature.They don’t fidget, cross arms, look elsewhere or
express inappropriate shock or disbelief at what’s shared.
11. Skills to improve your listening skills…
• 6. A good listener cares.They show empathy for what the other person has to say.
It’s genuine, authentic and comes from a place of truthful concern.
12. Skills to improve your listening skills…
• 7.A good listener knows how to treat what is shared with confidentiality.They are
trustworthy and sensitive with information and never look to use anything that is
shared for any purpose other then good.
• Adapted from: http://calebstorkey.com/listening-skills-11-steps-to-become-a-good-
listener/
