Many IT organizations suffer from the nagging problems of Availability and Performance Management. In this presentation we will detail 10 Ways to Better Application-Centric Service Management, particularly with SAP environments.
Mastering SAP Monitoring - Determining the Health of your SAP EnvironmentLinh Nguyen
Part 2 of Mastering SAP Monitoring series http://www.itconductor.com/blog/mastering-sap-monitoring-without-sap-ccms-or-solman takes a closer look at Service management's core component: Availability, Performance, Alerts and how together with Analytics can automate Service Health Checks.
We will explain these topics in detail with regards to SAP and the 10 principles of Application-Centric Service Management & Automation
Benefits include:
1) 360-degree view of Application Environment
2) Dynamic Service Level Management
3) Service Impact Awareness
4) Subscription-based Management by Exceptions
Audience: SAP Basis Administrator, SAP DBA, IT operations and managers of SAP ecosystems.
Mastering SAP Monitoring - Workload MonitoringLinh Nguyen
Part 3 of Mastering SAP Monitoring series http://www.itconductor.com/blog/mastering-sap-monitoring-without-sap-ccms-or-solman explains what Workloads are in relation to SAP.
New generation of IT infrastructure are normally built with elasticity to scale on demand, so workload is very important to understand how busy a system is. Whether the Performance of the workload is meeting Service Level Objectives, how Capacity and configuration may impact performance, as well as when triggers should occur for automation of capacity management.
Benefits:
1). Service monitoring of applications, users, transactions, business processes
2). End-user experience management
Audience: SAP Basis Administrator, SAP DBA, IT operations and managers of SAP ecosystems.
Mastering SAP Monitoring - SAP HANA Monitoring, Management & AutomationLinh Nguyen
Part 7 of Mastering SAP Monitoring series http://www.itconductor.com/blog/mastering-sap-monitoring-without-sap-ccms-or-solman explains SAP HANA monitoring and management challenges and solutions.
HANA use cases have grown rapidly from BW to Suite on HANA to S/4HANA, along with myriads of choices for platforms such as on-premise, HANA Cloud Platform, HANA Enterprise Cloud, Public Cloud like AWS, and Private clouds such as VirtualStream, etc. No matter what scenario or platform, one thing is certain - it has to be monitored and managed to ensure the best possible performance, availability and ROI. Run Simple with SAP may mean simple for users, however for Basis and IT Operations we also need tools to help simplify the life cycle management aspects.
We will explain these topics in detail with regards to SAP and the 10 principles of Application-Centric Service Management & Automation
Benefits:
1) Look at an updated list of tools available from SAP and other solutions
2) Focus on availability, performance, alerts management
Proactive health checks
3) Automation of common housekeeping tasks
Trend analysis
Audience: SAP Basis Administrator, SAP DBA, HANA Admin, IT operations and managers of environments.
Mastering SAP Monitoring - SAP SLT & RFC Connection MonitoringLinh Nguyen
Part 6 of Mastering SAP Monitoring series http://www.itconductor.com/blog/mastering-sap-monitoring-without-sap-ccms-or-solman explains SAP SLT & RFC Connection monitoring challenges and solutions.
SAP Ecosystem comprise of many essential connection and data exchanges which require availability and performance monitoring. SAP Landscape Transformation (SLT) replication are trigger-based data synchronization technology with growing use for live business applications. SLT and among other SAP connectivity options also depend greatly on RFC Connectivity which needs to be monitored to ensure high quality service of the SAP ecosystem.
We will explain these topics in detail with regards to SAP and the 10 principles of Application-Centric Service Management & Automation
Benefits:
1) SLT Monitoring: Schema-based monitoring with status and latency of each table being replicated
2) RFC Connection Monitoring: Simple way to monitor connections from each SAP system without complex software or setup
Audience: SAP Basis Administrator, SAP DBA, HANA Admin, IT operations and managers of environments.
Solution Manager - SAP NW BW on HANA Setup Part 3 of 3 (Technical Monitoring ...Linh Nguyen
In Netweaver on HANA Monitoring Setup Part 1 of 3 (Preparation) steps were performed to allow the Solution Manager and the Managed System to communicate with each other. In Part 2, Managed Systems were added. In this final Part3, Technical Monitoring Scope & Reporting is configured.
The landscape consists of Solution Manager 7.1 that was previously upgraded to SPS12 including Landscape Management DB, on Windows/MSSQLServer. The systems to be managed includes SAP BW 7.31 (HNA) on HANA database SPS07 (HDB), both running on SUSE Linux 11.3.
For a video demo of the final SAP technical monitoring in Solman view it at: http://youtu.be/tMy_8wRHISU
Mastering SAP Monitoring - Determining the Health of your SAP EnvironmentLinh Nguyen
Part 2 of Mastering SAP Monitoring series http://www.itconductor.com/blog/mastering-sap-monitoring-without-sap-ccms-or-solman takes a closer look at Service management's core component: Availability, Performance, Alerts and how together with Analytics can automate Service Health Checks.
We will explain these topics in detail with regards to SAP and the 10 principles of Application-Centric Service Management & Automation
Benefits include:
1) 360-degree view of Application Environment
2) Dynamic Service Level Management
3) Service Impact Awareness
4) Subscription-based Management by Exceptions
Audience: SAP Basis Administrator, SAP DBA, IT operations and managers of SAP ecosystems.
Mastering SAP Monitoring - Workload MonitoringLinh Nguyen
Part 3 of Mastering SAP Monitoring series http://www.itconductor.com/blog/mastering-sap-monitoring-without-sap-ccms-or-solman explains what Workloads are in relation to SAP.
New generation of IT infrastructure are normally built with elasticity to scale on demand, so workload is very important to understand how busy a system is. Whether the Performance of the workload is meeting Service Level Objectives, how Capacity and configuration may impact performance, as well as when triggers should occur for automation of capacity management.
Benefits:
1). Service monitoring of applications, users, transactions, business processes
2). End-user experience management
Audience: SAP Basis Administrator, SAP DBA, IT operations and managers of SAP ecosystems.
Mastering SAP Monitoring - SAP HANA Monitoring, Management & AutomationLinh Nguyen
Part 7 of Mastering SAP Monitoring series http://www.itconductor.com/blog/mastering-sap-monitoring-without-sap-ccms-or-solman explains SAP HANA monitoring and management challenges and solutions.
HANA use cases have grown rapidly from BW to Suite on HANA to S/4HANA, along with myriads of choices for platforms such as on-premise, HANA Cloud Platform, HANA Enterprise Cloud, Public Cloud like AWS, and Private clouds such as VirtualStream, etc. No matter what scenario or platform, one thing is certain - it has to be monitored and managed to ensure the best possible performance, availability and ROI. Run Simple with SAP may mean simple for users, however for Basis and IT Operations we also need tools to help simplify the life cycle management aspects.
We will explain these topics in detail with regards to SAP and the 10 principles of Application-Centric Service Management & Automation
Benefits:
1) Look at an updated list of tools available from SAP and other solutions
2) Focus on availability, performance, alerts management
Proactive health checks
3) Automation of common housekeeping tasks
Trend analysis
Audience: SAP Basis Administrator, SAP DBA, HANA Admin, IT operations and managers of environments.
Mastering SAP Monitoring - SAP SLT & RFC Connection MonitoringLinh Nguyen
Part 6 of Mastering SAP Monitoring series http://www.itconductor.com/blog/mastering-sap-monitoring-without-sap-ccms-or-solman explains SAP SLT & RFC Connection monitoring challenges and solutions.
SAP Ecosystem comprise of many essential connection and data exchanges which require availability and performance monitoring. SAP Landscape Transformation (SLT) replication are trigger-based data synchronization technology with growing use for live business applications. SLT and among other SAP connectivity options also depend greatly on RFC Connectivity which needs to be monitored to ensure high quality service of the SAP ecosystem.
We will explain these topics in detail with regards to SAP and the 10 principles of Application-Centric Service Management & Automation
Benefits:
1) SLT Monitoring: Schema-based monitoring with status and latency of each table being replicated
2) RFC Connection Monitoring: Simple way to monitor connections from each SAP system without complex software or setup
Audience: SAP Basis Administrator, SAP DBA, HANA Admin, IT operations and managers of environments.
Solution Manager - SAP NW BW on HANA Setup Part 3 of 3 (Technical Monitoring ...Linh Nguyen
In Netweaver on HANA Monitoring Setup Part 1 of 3 (Preparation) steps were performed to allow the Solution Manager and the Managed System to communicate with each other. In Part 2, Managed Systems were added. In this final Part3, Technical Monitoring Scope & Reporting is configured.
The landscape consists of Solution Manager 7.1 that was previously upgraded to SPS12 including Landscape Management DB, on Windows/MSSQLServer. The systems to be managed includes SAP BW 7.31 (HNA) on HANA database SPS07 (HDB), both running on SUSE Linux 11.3.
For a video demo of the final SAP technical monitoring in Solman view it at: http://youtu.be/tMy_8wRHISU
Learn how to execute a SAP S/4HANA Migration - what are the things you need to know? Also check out the repeat of the webinar here! https://sap.na.pgiconnect.com/p2480o9iw1f/
Interconnect session 1888: Rational Team Concert Process Customization: What ...Rosa Naranjo
Process customization, especially around work items, has always been a major hotspot in Rational Team Concert (RTC) adoption. Experience also shows that a lot of the requirements in process customization are driven by process problems and the desire to avoid having to fix the process by customizing the tools instead. This presentation shows the process customization capabilities available in RTC. It also shows examples for requirements that are hard or impossible to implement in RTC and it shows requirements that might indicate that you should consider fixing the process rather than the tool.
Finally available on SlideShare, Dan Goodinson's SAPinsider presentation: How to pinpoint and fix sources of performance problems in your SAP BusinessObjects BI reports and dashboards.
BW Migration to HANA Part1 - Preparation in BW SystemLinh Nguyen
This series of publication intends to provide an overview and explanation of major steps and considerations for BW on HANA migrations from anyDB (any database). The complex procedure involves:
1) Preparatory work in the BW system
2) SUM DMO Upgrade and Actual migration
3) Post processing on the migrated systems
This first part focuses on the preparation tasks on the BW system.
By OZSoft Consulting for ITConductor.com
Author: Terry Kempis
Editor: Linh Nguyen
BW Migration to HANA Part 3 - Post-processing on the Migrated SystemLinh Nguyen
This series of publication intends to provide an overview and explanation of major steps and considerations for BW on HANA migrations from anyDB (any database). The complex procedure involves:
1) Preparatory work in the BW system
2) SUM DMO Upgrade and Actual migration
3) Post processing on the migrated systems
This part focuses on post-processing, which includes standard tasks after upgrade and HANA-specific post-tasks.
Are you fully utilizing your Demantra and happy with the support it's providing to your organization? Thinking about upgrading and want to understand the enhancements around PTP, integration with APCC, user capabilities, etc.? AVATA provides clear insight into Demantra's newest release enhancements.
www.magnifictraining.com - "sap basis" Online Training contact us:info@magnifictraining.com or+1-6786933994,+1-6786933475, +919052666559,+919052666558 By Real Time Experts from Hyderabad, Bangalore,India,USA,Canada,UK, Australia,South Africa,Sweden,Denmark.
Watch the full webcast http://go.panaya.com/Upgrading_to_SAP_Enhancement_Package_7_How_to_Avoid_the_Pitfalls_int.html
In this Webinar you will learn:
* Tips to help you estimate the time and resources required
* FIVE common pitfalls to avoid
* Business functions commonly activated
* The impact it will have on your SAP Business Warehouse
* Key benefits of upgrading to EHP 7
Interconnect session 3498: Deployment Topologies for Jazz Reporting ServiceRosa Naranjo
This presentation will assist you design deployment topologies for your reporting needs, as well as make decisions on which components are right for you. On the data collection side, it describes both data warehouses (and related ETL mechanisms like DCC ETL and DM ETL) and IBM Lifecycle Query Engine, as well as the Jazz application setup to feed into LQE. On the reporting side, there is focus on Jazz Reporting Service Report Builder, but also the options when Report Builder is not enough; e.g., Cognos integration through the ALM Cognos Connector. The session will also cover various questions on how to group those applications/servers, hardware needs, etc.
Trinamix, Inc., presents approach to Oracle Advanced Supply Chain Planning (ASCP) 12.2.5 Upgrade. A trusted VCP partner for many of the world's leading organizations, Trinamix is an Oracle Gold Partner, Oracle Validated Integration developer, and one of only three Oracle SCM Cloud specialists.
SAP HANA 2 – Upgrade and Operations Part 1 - Exploring Features of the New Co...Linh Nguyen
HANA 2 SPS00 Upgrade & Operations - Part 1 Exploring Features of the new Cockpit. In Part 1, we'll cover the following topics from the Basis perspective:
* Upgrade: Preparation, Update and Post-tasks
* HANA2 Cockpit:
- Installation
- Configuration
- Manager
- Resources
- Groups
- SAP HANA Monitoring and Administration
- Security
- Offline Administration
- Performance Management
- Capture and Replay
- SAP HANA Options
AVATA Webinar: Upgrading ASCP - The New Face of ASCP is Here! www.avata.comAVATA
12.2.5 A Completely New User Interface ASCP 12.2.5 represents the single largest improvement to the user experience of an Oracle Supply Chain Planning Solution.
SAP HANA SPS12 Upgrade and Exploring New Features - Part 1Linh Nguyen
SAP HANA SPS12 Update / Upgrade process and what's new in this release - Part 1 covers the update procedure while Part 2 will cover the new/changed features
Learn how to execute a SAP S/4HANA Migration - what are the things you need to know? Also check out the repeat of the webinar here! https://sap.na.pgiconnect.com/p2480o9iw1f/
Interconnect session 1888: Rational Team Concert Process Customization: What ...Rosa Naranjo
Process customization, especially around work items, has always been a major hotspot in Rational Team Concert (RTC) adoption. Experience also shows that a lot of the requirements in process customization are driven by process problems and the desire to avoid having to fix the process by customizing the tools instead. This presentation shows the process customization capabilities available in RTC. It also shows examples for requirements that are hard or impossible to implement in RTC and it shows requirements that might indicate that you should consider fixing the process rather than the tool.
Finally available on SlideShare, Dan Goodinson's SAPinsider presentation: How to pinpoint and fix sources of performance problems in your SAP BusinessObjects BI reports and dashboards.
BW Migration to HANA Part1 - Preparation in BW SystemLinh Nguyen
This series of publication intends to provide an overview and explanation of major steps and considerations for BW on HANA migrations from anyDB (any database). The complex procedure involves:
1) Preparatory work in the BW system
2) SUM DMO Upgrade and Actual migration
3) Post processing on the migrated systems
This first part focuses on the preparation tasks on the BW system.
By OZSoft Consulting for ITConductor.com
Author: Terry Kempis
Editor: Linh Nguyen
BW Migration to HANA Part 3 - Post-processing on the Migrated SystemLinh Nguyen
This series of publication intends to provide an overview and explanation of major steps and considerations for BW on HANA migrations from anyDB (any database). The complex procedure involves:
1) Preparatory work in the BW system
2) SUM DMO Upgrade and Actual migration
3) Post processing on the migrated systems
This part focuses on post-processing, which includes standard tasks after upgrade and HANA-specific post-tasks.
Are you fully utilizing your Demantra and happy with the support it's providing to your organization? Thinking about upgrading and want to understand the enhancements around PTP, integration with APCC, user capabilities, etc.? AVATA provides clear insight into Demantra's newest release enhancements.
www.magnifictraining.com - "sap basis" Online Training contact us:info@magnifictraining.com or+1-6786933994,+1-6786933475, +919052666559,+919052666558 By Real Time Experts from Hyderabad, Bangalore,India,USA,Canada,UK, Australia,South Africa,Sweden,Denmark.
Watch the full webcast http://go.panaya.com/Upgrading_to_SAP_Enhancement_Package_7_How_to_Avoid_the_Pitfalls_int.html
In this Webinar you will learn:
* Tips to help you estimate the time and resources required
* FIVE common pitfalls to avoid
* Business functions commonly activated
* The impact it will have on your SAP Business Warehouse
* Key benefits of upgrading to EHP 7
Interconnect session 3498: Deployment Topologies for Jazz Reporting ServiceRosa Naranjo
This presentation will assist you design deployment topologies for your reporting needs, as well as make decisions on which components are right for you. On the data collection side, it describes both data warehouses (and related ETL mechanisms like DCC ETL and DM ETL) and IBM Lifecycle Query Engine, as well as the Jazz application setup to feed into LQE. On the reporting side, there is focus on Jazz Reporting Service Report Builder, but also the options when Report Builder is not enough; e.g., Cognos integration through the ALM Cognos Connector. The session will also cover various questions on how to group those applications/servers, hardware needs, etc.
Trinamix, Inc., presents approach to Oracle Advanced Supply Chain Planning (ASCP) 12.2.5 Upgrade. A trusted VCP partner for many of the world's leading organizations, Trinamix is an Oracle Gold Partner, Oracle Validated Integration developer, and one of only three Oracle SCM Cloud specialists.
SAP HANA 2 – Upgrade and Operations Part 1 - Exploring Features of the New Co...Linh Nguyen
HANA 2 SPS00 Upgrade & Operations - Part 1 Exploring Features of the new Cockpit. In Part 1, we'll cover the following topics from the Basis perspective:
* Upgrade: Preparation, Update and Post-tasks
* HANA2 Cockpit:
- Installation
- Configuration
- Manager
- Resources
- Groups
- SAP HANA Monitoring and Administration
- Security
- Offline Administration
- Performance Management
- Capture and Replay
- SAP HANA Options
AVATA Webinar: Upgrading ASCP - The New Face of ASCP is Here! www.avata.comAVATA
12.2.5 A Completely New User Interface ASCP 12.2.5 represents the single largest improvement to the user experience of an Oracle Supply Chain Planning Solution.
SAP HANA SPS12 Upgrade and Exploring New Features - Part 1Linh Nguyen
SAP HANA SPS12 Update / Upgrade process and what's new in this release - Part 1 covers the update procedure while Part 2 will cover the new/changed features
Solution Manager Technical Monitoring - SAP NW BW on HANA Setup Part 2 of 3 (...Linh Nguyen
In Netweaver on HANA Monitoring Setup Part 1 of 3 (Preparation) steps were performed to allow the Solution Manager and the Managed System to communicate with each other. As a recap, the landscape consists of Solution Manager 7.1 that was previously upgraded to SPS12 including Landscape Management DB, on Windows/MSSQLServer. The systems to be managed includes SAP BW 7.31 (HNA) on HANA database SPS07 (HDB), both running on SUSE Linux 11.3.
In this Part 2, the majority of the work is to configure the managed systems with these high-level steps:
1). Assign Product
2). Check Prerequisites
3). Maintain RFCs (for ABAP managed system)
4). Assign Diagnostics Agent
5). Enter System Parameters
6). Enter Landscape Parameters
7). Maintain Users (for monitoring ABAP managed system)
8). Finalize Configuration
9). Check Configuration
10). Complete Configuration
Solution Manager Technical Monitoring - SAP BusinessObjects Business Intelligence platform 4.0
Monitoring Setup
Part 2 of 3
Auto-Configure using AC tool
By OZSoft Consulting for ITConductor.com
A How-to practical example of installing SAP HANA Dynamic Tiering, creating extended storage, provisioning to a tenant database and creating table using extended storage
SAP HANA System Replication - Setup, Operations and HANA MonitoringLinh Nguyen
SAP HANA Distributed System Replication setup, operations and associated HANA Monitoring of Disaster Recovery (DR) scenario using OZSOFT HANA Management Pack for SCOM
BW Migration to HANA Part 2 - SUM DMO Tool for SAP Upgrade & MigrationLinh Nguyen
This series of publication intends to provide an overview and explanation of major steps and considerations for BW on HANA migrations from anyDB (any database). The complex procedure involves:
1) Preparatory work in the BW system
2) SUM DMO Upgrade and Actual migration
3) Post processing on the migrated systems
This first part focuses on the SUM DMO tool used for the migration, pre-requisites, optimization and the actual migration steps
By OZSoft Consulting for ITConductor.com
Author: Terry Kempis
Editor: Linh Nguyen
Managing and Monitoring HANA 2 active:active with System ReplicationLinh Nguyen
Exploring new feature of HANA 2’s system replication -the active:active read-enabled, allowing read-only queries on secondary system’s tables, using the new operation mode ‘logreplay_readaccess’.
Note that logreplay_readaccess does not support Dynamic Tiering
The IT-Conductor monitors both the primary and secondary system.
Effective performance engineering is a critical factor in delivering meaningful results. The implementation must be built into every aspect of the business, from IT and business management to internal and external customers and all other stakeholders. Convetit brought together ten experts in the field of performance engineering to delve into the trends and drivers that are defining the space. This Foresights discussion will directly influence Business and Technology Leaders that are looking to stay ahead of the challenges they face with delivering high performing systems to their end users, today and in the next 2-5 years.
NetIQ Solutions for the Data Center
IT Operations Management Solution
IT Infrastructure & Operations Executives
NetIQ AppManager
AppManager helps with:
• Monitoring all the hardware, infrastructure, systems and
applications used to deliver IT services to the business.
• Troubleshooting and resolving IT problems faster
• Reducing monitoring gaps
• Tackling IT problems before they impact service
NetIQ Operations Center: Getting the “big picture”
A Comprehensive Look at Application Observability_ What it is and Why it Matt...kalichargn70th171
In today's dynamic market, the success of businesses hinges on the performance of their software applications. Ensuring optimal performance has become paramount with increasing availability, speed, and real-time problem-solving demands.
Yesterday’s siloed approach to performance monitoring is failing the needs of today’s hybridized and software-defined environments, necessitating a new, unified and blended view of performance domains. In order to effectively address these specific challenges, you need a holistic approach to performance management that converges network, application, infrastructure and end-user experience monitoring into a single interface and also integrates at the domain level. Riverbed SteelCentral provides that platform. http://rvbd.ly/1PnDaxT
InfTo improve the quality of network performance through advanced communication
services and authorized users in equal access to state-of-the-art technology.
Why not let apm do all the heavy lifting beyond the basics of monitoring | Sw...Swatantra Kumar
In a short period, the complexity of technology increased exponentially. The number of frameworks that appear “overnight”, together with new architectural patterns and distributed teams, can pose several challenges. Keeping such a complex landscape in check requires constant monitoring.
Choosing the right monitoring solution, not only for the project but also for the team dynamics, will help to identify the possible areas of improvement. Furthermore, embedding a monitoring solution within the development cycle of a product will help to reduce the number of problems that can appear in each step, and might also help shorten the amount of time generally needed in identifying the area of service disruption.
Case Study: Vivo Automated IT Capacity Management to Optimize Usage of its Cr...CA Technologies
Learn how Vivo used CA Capacity Management to monitor current capacity and assure the optimized usage of their critical infrastructure environments, enabling them to dispose of manual procedures and spreadsheets and achieve increased time to value and high speed.
For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
Sybase, back in 1995, was constructing an advanced workflow system based on agent technology. This system was presented to an invitation-only group of Powersoft customers at the 1995 Powersoft Users Group meeting at DisneyWorld. The group creating the solution was an advanced technology group formed when Sybase purchased Powersoft.
No More Dumb Pipes: A Communications Service Provider Perspective for Evaluat...CA Technologies
CA Performance Management is a big data collection, warehousing and analytics solution that helps communications service providers maximize return on their network infrastructure investments and lower the cost of network operations.
Learn more about CA Performance: http://bit.ly/1vrQPJB
Application Rationalization with LeanIXLeanIX GmbH
In this presentation from EA Connect Days 2018 in Bonn you learn about the benefits of Application Rationalization and how to optimize your Application Portfolio with LeanIX.
No More Dumb Pipes: An Enterprise Perspective for Evaluating Network Performa...CA Technologies
CA Performance Management is a big data collection, warehousing and analytics solution that helps enterprises maximize return on their network infrastructure investments and lower the cost of network operations.
Learn more about CA Performance Management: http://bit.ly/1vrQPJB
How the World Bank Standardized on AppDynamics as its Enterprise-Wide APM Sol...AppDynamics
This session will describe in detail why the World Bank chose AppDynamics for its Application Performance Management (APM) solution to align with its revamped enterprise monitoring strategy. The World Bank historically had many monitoring tools that were implemented in silos. Hear straight from this customer about the benefits of a consistent enterprise monitoring strategy in the wake of a tools consolidation.
Key takeaways:
o Benefits that the World Bank achieved by consolidating monitoring tools
o Overall monitoring strategy and the value proposition AppDynamics allowed the World Bank to realize
o Using AppDynamics every day for faster problem resolution and rapid service restoration
For more information go to: www.appdynamics.com
IBM Netcool Operations Insight combines proven Operations Management and Alarm consolidation capabilities with innovative analytics to help clients empower their IT operations staff to rapidly identify, isolate and resolve problems before they impact their company's business services
Similar to 10 Ways to Better Application-Centric Service Management (20)
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
2. IT
Executives
Transport Requests
New Rollouts
Monitoring / CCMS Alerts
Access Requests
Background Jobs
Upgrades/Support Packs
SLA & Performance Reports
Trouble Tickets
IT
Managers
End-Users
The Nagging Problem of Availability &
Performance Management
SAP
Team
Linh Nguyen ITConductor.com 2
3. It’s Tough to Manage the growing
demands of SAP Environment
• Technology is changing fast and knowledge management
along with resource demands are growing
• Daily repetitive and manual tasks are growing burden that
takes time away from expert resources
• Project demands to meet new business requirements run as
parallel streams and requires dedicated effort
• Company mergers, acquisitions, divestitures, regulatory
requirements may mean additional application
environments
• Outsourced IT services blur the lines of responsibilities,
deliverables and accountability
• Move to cloud and/or service oriented architecture may
introduce private, public and/or hybrid virtual layers that
require additional effort to manage, including migration and
life cycle management tools
Linh Nguyen ITConductor.com 3
4. Grow Smarter with Application-Centric
Service Management & Automation
10 ways to Automate towards Smart Application Management
Linh Nguyen ITConductor.com 4
(1) 360-degree view
of Application
Environment
(2) Availability and
Performance
Monitoring
(3) Root-cause
Analysis
(4) Time-
synchronized
Troubleshooting
Context
(5) Service Impact
Awareness
(6) Automated
Admin Scripts and
Jobs
(7) Self-healing
Automated
Recovery
(8) Digitized
Complex IT
Processes
(9) Synthetic
Transaction
Management
(10) Dynamic
Service Level
Management
6. 1. 360-degree view of Application
Environment
Think of your applications as part of a service
providing features and functions that together
complete business tasks or workflows
Top down application-centric view of your
technology components that make up the
services, e.g. SAP Functions/modules, mobile
services, application layer, database layer
(though with SAP HANA – these could be
combined), storage, network, security,
integration/interfaces
Linh Nguyen ITConductor.com 6
8. 2. Availability and Performance
Monitoring
Availability probe for as many layers as practical starting
with the app down to components such as DB, Hosts
Event management with logs collection, filtering and
analysis such as syslogs, database logs/alerts, workflow
event logs
Performance monitoring with metric collection (also
known as performance counters). Collect only what are
relevant at smart intervals, follow best-practices for the
technology stack. SAP literally has thousands of
metrics, most of which don’t significantly impact
performance or availability. Those of lesser impact, if
really needed – say for capacity planning, should be
collected in larger intervals
Linh Nguyen ITConductor.com 8
10. 3. Root-cause Analysis
Availability, Events/Alerts, and Performance metric
are just data. They must be able to fit into context to
enhance root-cause analysis. Think of them
individually as puzzle pieces, but without context
they are more noise and doesn’t really help.
Service or Application-centric monitoring enhances
the ability fit data into context and thus provide
useful information of where, when and how they fit
into the bigger picture. Seeing where the alert or
metric originate in a service tree greatly helps the
contextual analysis.
Linh Nguyen ITConductor.com 10
12. 4. Time-synchronized Troubleshooting
Context
Contexts can be related or correlated if the data are
time-synchronized. If services are comprised of many
components then the data collected from those
components should be available in the same time series
Visual correlation: the human eyes and mind are
naturally the most powerful analytical tool so when
data are aligned, they can provide useful information
Statistical correlation: time series data normally form a
good basis for any number of statistical analysis such as
averages, spikes that can indicate deviation and root-
cause more easily
Benchmark & baselines: comparisons between
different periods, hourly, daily, weekly, monthly, etc.
Linh Nguyen ITConductor.com 12
14. 5. Service Impact Awareness
Service-centric monitoring allows the top-down as well
as bottom-up propagation of events that impact related
components
Flexible service definitions can assign relationships as
well as rules/weight how one should impact the other,
e.g. if a server is busy and unable to service requests for
10 minutes, then change its status to critical and
propagate the impact to the overall application service
as warning – the overall service may still be available
but degraded as other load balanced servers can still
service other requests.
Role-based subscription determines who should get
notified depending on what’s being impacted & severity
Linh Nguyen ITConductor.com 14
15. (6) Automated Admin Scripts & Jobs
Linh Nguyen ITConductor.com 15
App Jobs
OS
Scripts
DB
Scripts
16. 6. Automated Admin Scripts & Jobs
Centralize system administration scripts for systems,
databases, and applications
Cross-platforms
Manage batch execution schedules
Monitor execution logs
Linh Nguyen ITConductor.com 16
18. 7. Self-healing Automated Recovery
Pro-active execution of house-keeping tasks for best
practices problem prevention
Monitored thresholds can invoke auto-recovery actions
using known fixes for common issues, or simply notify
the associated person to execute those actions
Corrective actions should be logged for audit purposes
Linh Nguyen ITConductor.com 18
20. 8. Digitized Complex IT Processes
Knowledge is power, IT processes are should be
captured in runbooks for documentation or automation
Complex environments are non-linear so workflows are
best used to capture processes and dependencies
Workflows should be repeatable, monitored and
managed down to the individual task level
Linh Nguyen ITConductor.com 20
22. 9. Synthetic Transaction Management
Test critical processes on a frequent basis to ensure the
availability and performance service levels for them are
constantly monitored
When possible, simulate end-user experience from
various points of entry to the service or application
using robots or scripts that can be triggered centrally
but executed remotely
Baseline performance during different time periods got
trend-analysis and exception-based alerting
Transaction-level monitoring
Integration with Performance Load Testing
Linh Nguyen ITConductor.com 22
23. (10) Dynamic Service Level Management
Linh Nguyen ITConductor.com 23
Flexible
Dashboard
with
Drilldown
Service Level
Monitors
Service Level
KPIs
24. 10. Dynamic Service Level Management
Dashboards should support operational service level
monitoring and compliance
Service Level Agreement & Operational Level
Agreement should be proactively managed for
compliance
Automated and flexible report generation and delivery
Service desk integration with notifications and
interactive charts
Linh Nguyen ITConductor.com 24