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10 Strategies to Highly
Effective Board Meetings




  Not-For-Profit Leadership Summit
            May 7, 2012



                                     1
Panelists and Agenda
Rob Cordero, CPA                   Edward Foley
• Manager                          • Director
• O’Connor Davies, LLP             • Credit Suisse Securities (USA), LLC
• 914-381-8900                     • 203-863-5911
• rcordero@odpkf.com               • Edward.foley@credit-suisse.com
Alan Mucatel                       Molly Penn
• Executive Director               • President
• Leake and Watts Services, Inc.   • Penn Consulting
• 914-963-6586                     • 914-674-9036
• amucatel@leakeandwatts.org       • molly@pennconsultingllc.com
Markham F. Rollins III
• CEO
• The Rollins Agency, Inc.
• 914-337-1833 ext. 507
• mrollins3@rollinsinsurance.com

 Our goal today is to share with you our best practices that we
 have all implemented and are using at various levels within the
 non profits we are involved with.
 There is no silver bullet. All of our strategies may not work for
 your organization.
 We want to help you think out of the box and hopefully leave
 with a few actions items of your own.
 •   The panel and our process today
 •   Ideas for audience
 •   Understanding why we have boards
 •   The 10 Strategies
 •   Questions and Answers                                                 2
What are your board
  meetings like?




                      3
4
5
Organizational Cultural Assessment Instrument
                    Current to Preferred

1. Dominant Characteristics                                Current   How it Should
                                                                     be in 5 Years
A   The organization is a very personal place. It is like
    an extended family. People seem to share a lot of
    themselves.
B The organization is a very dynamic and
    entrepreneurial place. People are willing to stick
    their necks out and take risks.
C The organization is very results oriented. A major
    concern is with getting the job done. People are
    very competitive and achievement oriented.
D The organization is a very controlled and structured
    place. Formal procedures generally govern what
    people do.
                                                   Total    100%          100%
2. Organizational Leadership                              Current    How it Should
                                                                     be in 5 Years
A   The leadership in the organization is generally
    considered to exemplify mentoring, facilitating, or
    nurturing.
B   The leadership in the organization is generally
    considered to exemplify entrepreneurship,
    innovating, or risk taking.
C   The leadership in the organization is generally
    considered to exemplify a no-nonsense, aggressive,
    results-oriented focus.
D   The leadership in the organization is generally
    considered to exemplify coordinating, organizing
    or smooth-running efficiency.
                                                   Total     100%        100%




                                                                                     6
Organizational Cultural Assessment Instrument
                    Current to Preferred

3. Management of Employees                                 Current   How it Should
                                                                     be in 5 Years
A   The management style in the organization is
    characterized by teamwork, consensus, and
    participation.
B The management style in the organization is
    characterized by individual risk-taking, innovation,
    freedom, and uniqueness.
C The management style in the organization is
    characterized by hard-driving competitiveness,
    high demands, and achievement.
D The management style in the organization is
    characterized by security of employment,
    conformity, predictability, and stability in
    relationships.
                                                   Total    100            100
4. Organization Glue                                     Current     How it Should
                                                                     be in 5 Years
A   The glue that holds the organization together is
    loyalty and mutual trust. Commitment to this
    organization runs high.
B   The glue that holds the organization together is
    commitment to innovation and development.
    There is an emphasis on being cutting edge.
C   The glue that holds the organization together is the
    emphasis on achievement and goal
    accomplishment. Aggressiveness and winning are
    common themes.
D   The glue that holds the organization together is
    formal rules and policies. Maintaining a smooth-
    running organization is important.
                                                   Total      100        100

                                                                                     7
Organizational Cultural Assessment Instrument
                    Current to Preferred

5. Strategic Emphases                                     Current   How it Should
                                                                    be in 5 Years
A   The organization emphasizes human development.
    High trust, openness, and participation persist.
B The organization emphasizes acquiring new
    resources and creating new challenges. Trying
    new things and prospecting for opportunities are
    valued.
C The organization emphasizes competitive actions
    and achievement. Hitting stretch targets and
    winning in the marketplace are dominant.
D The organization emphasizes permanence and
    stability. Efficiency, control and smooth operations
    are important.
                                                    Total    100          100
6. Criteria of Success                                    Current   How it Should
                                                                    be in 5 Years
A   The organization defines success on the basis of
    the development of human resources, teamwork,
    employee commitment, and concern for people.
B   The organization defines success on the basis of
    having the most unique or newest products. It is a
    product leader and innovator.
C   The organization defines success on the basis of
    winning in the marketplace and outpacing the
    competition. Competitive market leadership is
    key.
D   The organization defines success on the basis of
    efficiency. Dependable delivery, smooth
    scheduling, and low-cost production are critical.
                                                  Total      100        100


                                                                                    8
Organizational Cultural Assessment Instrument




Places organizations into one of four categories:

 • A: Personal/nurturing
    • Emphasis on teamwork and consensus building

 • B: Entrepreneurial
    • Emphasis is on dynamism and risk-taking

 • C: Competitive, results-oriented
    • The ends justify the means here – results drive
      the process

 • D: Efficient, structured/controlled
    • Emphasis here is on systems and routine




                                                        9
Board Assessment Questionnaire

Please rate your organization on each of the following elements of Board functioning and Board-Staff
partnering. The survey is designed to raise your awareness of areas of strength as well as areas that
may be impeding the success of your Board of Directors. At the end of the questionnaire is a scoring
guide.

Use the Scoring Sheet that is attached to record the rating (on a scale of 1-5) that you give to each
statement.


                                                                   To no    To some     To a       To a    To a
                                                                   extent    extent   moderate    large   great
 Element                                                                               extent    extent   extent


 1. Board members are familiar with why their board colleagues       1         2         3         4        5
    have chosen to serve on the board of this organization
 2. Board members have been identified to serve in key board         1         2         3         4        5
    leadership roles
 3. We make certain that new members get oriented – to               1         2         3         4        5
    understand organizational background and to learn about the
    organization’s current situation
 4. I have a great deal of respect for my Board Chair                1         2         3         4        5


 5. I’m ready to devote more time to help the board understand       1         2         3         4        5
    enough to function effectively as individuals and as a team
 6. Board members know most (or key) staff members: know             1         2         3         4        5
    their name; know the role they play in the organization
 7. Board leaders (officers and committee chairs) convene            1         2         3         4        5
    meetings regularly
 8. Our board members understand our financial structure and         1         2         3         4        5
    our funding situation and outlook
 9. I have substantive conversations with my Board Chair on a        1         2         3         4        5
    regular basis
 10. I have shared my expectations and hopes for the board           1         2         3         4        5
     with the board leadership
 11. Board members have had the opportunity to work with staff       1         2         3         4        5
     on projects or committees
 12. Board leaders (officers and committee chairs) are effective     1         2         3         4        5
     in organizing and leading meetings
 13. Our board members understand the legal responsibilities of      1         2         3         4        5
     serving on a nonprofit corporation’s Board of Directors
 14. My Board Chair and I have taken time to get to know each        1         2         3         4        5
     other – what motivates each of us, what our strengths are
 15. Working with my board is (approximately) a significant part     1         2         3         4        5
     of my work as Executive Director
                                                                                                                   10
 16. Board members’ regard for one another is strong                 1         2         3         4        5
11
12
Agenda – Best Practice


I.     Write the mission on the top of the
       agenda for each meeting
II.    Tell a “client story” at each meeting
III.   Cluster routine items at the beginning
       (approval of minutes, etc.)
IV.    Have a strategic discussion in the middle
V.     End with decisions to be made – votes
       taken
VI.    Manage time carefully, keep discussions
       productive




                                                   13
Strategic vs. Tactical

          OPERATIONAL                                      STRATEGIC
Implementation Oriented                       Fundamental and Directional
o   Affect a single unit, division, or        o   Will affect or have an impact on the
    program                                       entire organization
o   Present a minor financial risk or         o   Present a major financial risk or
    opportunity                                   opportunity (>25% of the budget)
o   Are relatively benign and have            o   May generate lots of interest and
    minimal impact on stakeholders and            concern among stakeholders and
    the larger community                          those in the larger community



Short-Term                                    Long-Term
o   Focused on the short-term – right         o   Anticipate challenges and
    now or within the next year                   opportunities that will confront the
                                                  organization at some point in the
                                                  future (generally two years or more)


Functional and Current-focused                Future-Focused
o   Have obvious or best approach for         o   Have significant implications for the
    addressing the issue                          future of the organization and its
o   Can be done within existing structure         stakeholders if the issue is not
    and budget, or require minor                  addressed
    revisions                                 o   Require development of new
o   Minimal implications, other than              programs, additional revenue, or
    possible inconvenience or                     additional facilities, staff and other
    inefficiency, if issue is not addressed       resources
                                              o   Have various options for how the
                                                  issues might be addressed

                                                                                           14
Clarify Roles of CEO &
           Board Chair
The CEO Leads
• Operational matters
  •   Developing annual budget
  •   Focusing attention on a program issue
  •   High-level staffing
  •   Decisions that will have a “significant” effect on
      the budget

The Board Leads
• Policy development
  • Governance policy, Fiscal policy, External
    relations policy
• Setting Direction- Strategic planning
• Employment of CEO-
  • Hiring/Firing
  • Salary negotiations
  • Performance reviews

                                                           15
Clarify Roles of CEO & Board
             Chair

Board and CEO as Partners
• Fund raising
  • Capital campaigns
  • Major gifts
• Major budgetary decisions
  • Decisions that affect more than 10% of the
    budget
  • Compliance issues
• Legal issues
• Intersection of strategy and implementation
  • Strategic planning
  • Major change efforts




                                                 16
17
Board Dashboard Samples




                          18

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10 strategies to highly effective board meetings final.pptx

  • 1. 10 Strategies to Highly Effective Board Meetings Not-For-Profit Leadership Summit May 7, 2012 1
  • 2. Panelists and Agenda Rob Cordero, CPA Edward Foley • Manager • Director • O’Connor Davies, LLP • Credit Suisse Securities (USA), LLC • 914-381-8900 • 203-863-5911 • rcordero@odpkf.com • Edward.foley@credit-suisse.com Alan Mucatel Molly Penn • Executive Director • President • Leake and Watts Services, Inc. • Penn Consulting • 914-963-6586 • 914-674-9036 • amucatel@leakeandwatts.org • molly@pennconsultingllc.com Markham F. Rollins III • CEO • The Rollins Agency, Inc. • 914-337-1833 ext. 507 • mrollins3@rollinsinsurance.com Our goal today is to share with you our best practices that we have all implemented and are using at various levels within the non profits we are involved with. There is no silver bullet. All of our strategies may not work for your organization. We want to help you think out of the box and hopefully leave with a few actions items of your own. • The panel and our process today • Ideas for audience • Understanding why we have boards • The 10 Strategies • Questions and Answers 2
  • 3. What are your board meetings like? 3
  • 4. 4
  • 5. 5
  • 6. Organizational Cultural Assessment Instrument Current to Preferred 1. Dominant Characteristics Current How it Should be in 5 Years A The organization is a very personal place. It is like an extended family. People seem to share a lot of themselves. B The organization is a very dynamic and entrepreneurial place. People are willing to stick their necks out and take risks. C The organization is very results oriented. A major concern is with getting the job done. People are very competitive and achievement oriented. D The organization is a very controlled and structured place. Formal procedures generally govern what people do. Total 100% 100% 2. Organizational Leadership Current How it Should be in 5 Years A The leadership in the organization is generally considered to exemplify mentoring, facilitating, or nurturing. B The leadership in the organization is generally considered to exemplify entrepreneurship, innovating, or risk taking. C The leadership in the organization is generally considered to exemplify a no-nonsense, aggressive, results-oriented focus. D The leadership in the organization is generally considered to exemplify coordinating, organizing or smooth-running efficiency. Total 100% 100% 6
  • 7. Organizational Cultural Assessment Instrument Current to Preferred 3. Management of Employees Current How it Should be in 5 Years A The management style in the organization is characterized by teamwork, consensus, and participation. B The management style in the organization is characterized by individual risk-taking, innovation, freedom, and uniqueness. C The management style in the organization is characterized by hard-driving competitiveness, high demands, and achievement. D The management style in the organization is characterized by security of employment, conformity, predictability, and stability in relationships. Total 100 100 4. Organization Glue Current How it Should be in 5 Years A The glue that holds the organization together is loyalty and mutual trust. Commitment to this organization runs high. B The glue that holds the organization together is commitment to innovation and development. There is an emphasis on being cutting edge. C The glue that holds the organization together is the emphasis on achievement and goal accomplishment. Aggressiveness and winning are common themes. D The glue that holds the organization together is formal rules and policies. Maintaining a smooth- running organization is important. Total 100 100 7
  • 8. Organizational Cultural Assessment Instrument Current to Preferred 5. Strategic Emphases Current How it Should be in 5 Years A The organization emphasizes human development. High trust, openness, and participation persist. B The organization emphasizes acquiring new resources and creating new challenges. Trying new things and prospecting for opportunities are valued. C The organization emphasizes competitive actions and achievement. Hitting stretch targets and winning in the marketplace are dominant. D The organization emphasizes permanence and stability. Efficiency, control and smooth operations are important. Total 100 100 6. Criteria of Success Current How it Should be in 5 Years A The organization defines success on the basis of the development of human resources, teamwork, employee commitment, and concern for people. B The organization defines success on the basis of having the most unique or newest products. It is a product leader and innovator. C The organization defines success on the basis of winning in the marketplace and outpacing the competition. Competitive market leadership is key. D The organization defines success on the basis of efficiency. Dependable delivery, smooth scheduling, and low-cost production are critical. Total 100 100 8
  • 9. Organizational Cultural Assessment Instrument Places organizations into one of four categories: • A: Personal/nurturing • Emphasis on teamwork and consensus building • B: Entrepreneurial • Emphasis is on dynamism and risk-taking • C: Competitive, results-oriented • The ends justify the means here – results drive the process • D: Efficient, structured/controlled • Emphasis here is on systems and routine 9
  • 10. Board Assessment Questionnaire Please rate your organization on each of the following elements of Board functioning and Board-Staff partnering. The survey is designed to raise your awareness of areas of strength as well as areas that may be impeding the success of your Board of Directors. At the end of the questionnaire is a scoring guide. Use the Scoring Sheet that is attached to record the rating (on a scale of 1-5) that you give to each statement. To no To some To a To a To a extent extent moderate large great Element extent extent extent 1. Board members are familiar with why their board colleagues 1 2 3 4 5 have chosen to serve on the board of this organization 2. Board members have been identified to serve in key board 1 2 3 4 5 leadership roles 3. We make certain that new members get oriented – to 1 2 3 4 5 understand organizational background and to learn about the organization’s current situation 4. I have a great deal of respect for my Board Chair 1 2 3 4 5 5. I’m ready to devote more time to help the board understand 1 2 3 4 5 enough to function effectively as individuals and as a team 6. Board members know most (or key) staff members: know 1 2 3 4 5 their name; know the role they play in the organization 7. Board leaders (officers and committee chairs) convene 1 2 3 4 5 meetings regularly 8. Our board members understand our financial structure and 1 2 3 4 5 our funding situation and outlook 9. I have substantive conversations with my Board Chair on a 1 2 3 4 5 regular basis 10. I have shared my expectations and hopes for the board 1 2 3 4 5 with the board leadership 11. Board members have had the opportunity to work with staff 1 2 3 4 5 on projects or committees 12. Board leaders (officers and committee chairs) are effective 1 2 3 4 5 in organizing and leading meetings 13. Our board members understand the legal responsibilities of 1 2 3 4 5 serving on a nonprofit corporation’s Board of Directors 14. My Board Chair and I have taken time to get to know each 1 2 3 4 5 other – what motivates each of us, what our strengths are 15. Working with my board is (approximately) a significant part 1 2 3 4 5 of my work as Executive Director 10 16. Board members’ regard for one another is strong 1 2 3 4 5
  • 11. 11
  • 12. 12
  • 13. Agenda – Best Practice I. Write the mission on the top of the agenda for each meeting II. Tell a “client story” at each meeting III. Cluster routine items at the beginning (approval of minutes, etc.) IV. Have a strategic discussion in the middle V. End with decisions to be made – votes taken VI. Manage time carefully, keep discussions productive 13
  • 14. Strategic vs. Tactical OPERATIONAL STRATEGIC Implementation Oriented Fundamental and Directional o Affect a single unit, division, or o Will affect or have an impact on the program entire organization o Present a minor financial risk or o Present a major financial risk or opportunity opportunity (>25% of the budget) o Are relatively benign and have o May generate lots of interest and minimal impact on stakeholders and concern among stakeholders and the larger community those in the larger community Short-Term Long-Term o Focused on the short-term – right o Anticipate challenges and now or within the next year opportunities that will confront the organization at some point in the future (generally two years or more) Functional and Current-focused Future-Focused o Have obvious or best approach for o Have significant implications for the addressing the issue future of the organization and its o Can be done within existing structure stakeholders if the issue is not and budget, or require minor addressed revisions o Require development of new o Minimal implications, other than programs, additional revenue, or possible inconvenience or additional facilities, staff and other inefficiency, if issue is not addressed resources o Have various options for how the issues might be addressed 14
  • 15. Clarify Roles of CEO & Board Chair The CEO Leads • Operational matters • Developing annual budget • Focusing attention on a program issue • High-level staffing • Decisions that will have a “significant” effect on the budget The Board Leads • Policy development • Governance policy, Fiscal policy, External relations policy • Setting Direction- Strategic planning • Employment of CEO- • Hiring/Firing • Salary negotiations • Performance reviews 15
  • 16. Clarify Roles of CEO & Board Chair Board and CEO as Partners • Fund raising • Capital campaigns • Major gifts • Major budgetary decisions • Decisions that affect more than 10% of the budget • Compliance issues • Legal issues • Intersection of strategy and implementation • Strategic planning • Major change efforts 16
  • 17. 17