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The document discusses lessons learned from delivering online courses at the Institute of Technology Blanchardstown. It provides background that in 2007, Institutes of Technology and DIT proposed flexible online learning options to the higher education authority. This led to developing new flexible online offerings in business, engineering, computing and horticulture programs. Today there are 73 flexible modules running online. The document then lists 11 lessons learned from online course delivery, including the importance of the student experience, the value of online tutors also taking online courses, making a good first impression, addressing student worries about public speaking, emphasizing interaction, assisting students uncomfortable with technology, changing lecturing styles for online formats, describing online education experiences effectively, avoiding outdated social media references, and














