Mobile-izing the Masses:
App Acquisition Strategy,
Attribution & Performance
Optimization
Micah Adler
Founder and CEO
800CLIENTS 2500APPS
40 of 502013 TOP GROSSING APPS
World’s leading mobile marketing
platform
About Fiksu
Nearly 3 BillionDOWNLOADS GENERATED
Boston
Northampton
San Francisco
London
Helsinki
Singapore
Tokyo
Seoul
Micah Adler @MicahAdler
The Opportunities
$100B Mobile App Economy
Digital media consumption:
51% from mobile apps
9% from other mobile
40% from desktop
Consumers now spend
more time on mobile than
on TV
$700 billion
in revenue will
be generated
by mobile apps
in 2017Apple and Google
Play app store
downloads
topped 102 billion
in 2013
Mobile: over 50%
of transactions on
Amazon, Gilt,
Groupon, and more;
75% of Facebook
and Twitter usage
2B smartphones
expected to ship
in 2014 – vs.
300M PCs
2013 mobile app
revenue Fiksu
estimate:
$38 B
Gartner – Dec 2013ABI Research, March 2013 Various GARTNER – Sept 2013 Digi-Capital
Micah Adler @MicahAdler
Mobile Apps – Strategic Advantages
Multi-event marketing
Pre-download
•  Impression, click, App Store landing page >>> download
Post-download
•  Persistent device presence
•  Immersive in-app experience & engagement
•  Ongoing push notifications
Overall
•  Undervalued
•  Consumer-preferred
•  Growing
Micah Adler @MicahAdler
The Challenges
Mobile is different from the desktop
§  And it isn’t the size of the screen!
§  Mobile is an operating system
- This is why apps dominate
- Data is handled very differently in mobile
•  Desktop-like cookies don’t exist
•  IDs galore
•  Attribution is challenging
§  Desktop: client side data; Mobile: server side data
- Desktop players haven’t made transition to mobile
- Requires rewriting entire technology stack
Complicated Mobile Ecosystem
Micah Adler @MicahAdler
Specific Challenges
•  Attribution
•  Data
•  Media access
•  Programmatic media access
•  Performance optimization
•  Analytics
Micah Adler @MicahAdler
Getting loyal users is more expensive than ever before.
Increasing Costs
Micah Adler @MicahAdler
The Strategies
Plan First
The big question: “How to succeed?”
•  Tracking – not as easy as desktop
•  Metrics matter – measure loyalty (i.e. registrations, purchases), not
just downloads
•  Success comes from using a wide range of channels
•  It isn’t just about cost: tradeoff between cost and volume
•  Your rank has an impact
•  Newer channels like Facebook and Twitter are playing a large role
Micah Adler @MicahAdler
Start with Measurement
Use an SDK that supports all forms of attribution
in one turnkey, easy-to-use solution.
§ Starting point for any performance based
campaign
§ Provides measurement and tracking every
step of the way across the entire ecosystem
- Click to install to retention to monetization
§ Identifies which strategies are most
effective to drive optimization
Micah Adler @MicahAdler
Expand Reach Across All Mobile Media Channels
Traditional/DisplaySocial
Video
RTB
Exchanges
Rewards
Micah Adler @MicahAdler
React to Changing Media Landscape
Change is Rapid
§  Share can change
virtually overnight
Need to be nimble
§  Able to shift media
spend rapidly to find
the best traffic
sources for your
app
Change
Continues
§  Need to respond
quickly, test new
sources (i.e.
Twitter MAP)
Fiksu’s media allocation since inception
Micah Adler @MicahAdler
Top Channel: Facebook
•  Audience size (1.3B+ users on mobile)
•  Dedicated ad unit for apps
- UA, retargeting and re-engagement
- Vast array of segmentation opportunities
•  Programmatic access and
measurement
•  And now, off Facebook as well
Micah Adler @MicahAdler
Newest Channel: Twitter
•  75% of users on mobile
•  Newly introduced, dedicated ad unit
for apps
•  Targeting based on real time interests
•  Tailored audiences
•  Programmatic access and measurement
Micah Adler @MicahAdler
Optimize performance on LTV Metrics
Optimize on key long-term value metrics for lower-
cost, higher-quality users that take actions tied to
your ROI.
This depends on your business but can include:
§ Registrations
§ Purchases
§ Repeat visits
Micah Adler @MicahAdler
Programmatically Optimize in Real Time
Micah Adler @MicahAdler
§  Revive lapsed users
§  Segment existing users to drive specific behaviors
§  Deep link direct to action point in app
§  Cross-channel promotion
§  Lower costs compared to new
user acquisition
§  Key: use your data!
Re-engage & Retarget
Micah Adler @MicahAdler
Mobile event data infrastructure
§  350 billion marketing events per month
§  Both pre- and post-install
§  Fiksu receives 5% of iOS launches worldwide
Fiksu Data Store
§  450 million unique iOS device profiles
- 65% of all iOS devices ever sold
§  400 million unique Android device profiles
- 40% of all active Android devices
Partner to Gain Expertise, Programmatic Access & Data
Monthly Marketing Events
Captured
Micah Adler @MicahAdler
Case Studies
CASE STUDY:
Quick Service Restaurant Chain
§  Sustained program to establish a mobile
presence for its brand supporting
10,000 locations worldwide
§  Overall Rank: from 120 to 18
§  Downloads: from 3k/day to 30k/day
§  6.7M app engagements
§  Cost per download: $.33
§  Cost per loyal user: $.82
§  Cost per app engagement: $0.07
750M pre-download
impressions
Plus: benefit of
pervasive on-device
presence
Micah Adler @MicahAdler
•  Partnered with Fiksu for launch
•  Needed critical mass of users to support
viral effects
•  Used video, banner, RTB, and more
•  5.5M users within 1 month of launch
•  CPIs around $1
“Our marketing
partnership with Fiksu
gave us the promotional
boost we needed to not
only succeed but to
dominate the games
app category.”
— Neal Ostrov, CMO,
Plain Vanilla Games
CASE STUDY:
Quiz Up
Micah Adler @MicahAdler
•  Started Facebook campaigns in-house,
challenged by scaling and maintaining
•  Fiksu doubled volume while reducing
CPIs 20%
•  Able to take advantage of seasonality
with increased spend
“In the five months
we’ve worked with
Fiksu, our business has
increased by 70%.”
— Alex
Oliveira,
StoryTree
CASE STUDY:
SimplePrints by StoryTree
Micah Adler @MicahAdler
sales@fiksu.com
www.fiksu.com
@MicahAdler
@Fiksu
Thank You!
Download free eBooks and
white papers
www.fiksu.com/ebooks

[500DISTRO] Mobile-izing the Masses: App Acquisition Strategy, Attribution & Performance Optimization

  • 1.
    Mobile-izing the Masses: AppAcquisition Strategy, Attribution & Performance Optimization Micah Adler Founder and CEO
  • 2.
    800CLIENTS 2500APPS 40 of502013 TOP GROSSING APPS World’s leading mobile marketing platform About Fiksu Nearly 3 BillionDOWNLOADS GENERATED Boston Northampton San Francisco London Helsinki Singapore Tokyo Seoul Micah Adler @MicahAdler
  • 3.
  • 4.
    $100B Mobile AppEconomy Digital media consumption: 51% from mobile apps 9% from other mobile 40% from desktop Consumers now spend more time on mobile than on TV $700 billion in revenue will be generated by mobile apps in 2017Apple and Google Play app store downloads topped 102 billion in 2013 Mobile: over 50% of transactions on Amazon, Gilt, Groupon, and more; 75% of Facebook and Twitter usage 2B smartphones expected to ship in 2014 – vs. 300M PCs 2013 mobile app revenue Fiksu estimate: $38 B Gartner – Dec 2013ABI Research, March 2013 Various GARTNER – Sept 2013 Digi-Capital Micah Adler @MicahAdler
  • 5.
    Mobile Apps –Strategic Advantages Multi-event marketing Pre-download •  Impression, click, App Store landing page >>> download Post-download •  Persistent device presence •  Immersive in-app experience & engagement •  Ongoing push notifications Overall •  Undervalued •  Consumer-preferred •  Growing Micah Adler @MicahAdler
  • 6.
  • 7.
    Mobile is differentfrom the desktop §  And it isn’t the size of the screen! §  Mobile is an operating system - This is why apps dominate - Data is handled very differently in mobile •  Desktop-like cookies don’t exist •  IDs galore •  Attribution is challenging §  Desktop: client side data; Mobile: server side data - Desktop players haven’t made transition to mobile - Requires rewriting entire technology stack
  • 8.
  • 9.
    Specific Challenges •  Attribution • Data •  Media access •  Programmatic media access •  Performance optimization •  Analytics Micah Adler @MicahAdler
  • 10.
    Getting loyal usersis more expensive than ever before. Increasing Costs Micah Adler @MicahAdler
  • 11.
  • 12.
    Plan First The bigquestion: “How to succeed?” •  Tracking – not as easy as desktop •  Metrics matter – measure loyalty (i.e. registrations, purchases), not just downloads •  Success comes from using a wide range of channels •  It isn’t just about cost: tradeoff between cost and volume •  Your rank has an impact •  Newer channels like Facebook and Twitter are playing a large role Micah Adler @MicahAdler
  • 13.
    Start with Measurement Usean SDK that supports all forms of attribution in one turnkey, easy-to-use solution. § Starting point for any performance based campaign § Provides measurement and tracking every step of the way across the entire ecosystem - Click to install to retention to monetization § Identifies which strategies are most effective to drive optimization Micah Adler @MicahAdler
  • 14.
    Expand Reach AcrossAll Mobile Media Channels Traditional/DisplaySocial Video RTB Exchanges Rewards Micah Adler @MicahAdler
  • 15.
    React to ChangingMedia Landscape Change is Rapid §  Share can change virtually overnight Need to be nimble §  Able to shift media spend rapidly to find the best traffic sources for your app Change Continues §  Need to respond quickly, test new sources (i.e. Twitter MAP) Fiksu’s media allocation since inception Micah Adler @MicahAdler
  • 16.
    Top Channel: Facebook • Audience size (1.3B+ users on mobile) •  Dedicated ad unit for apps - UA, retargeting and re-engagement - Vast array of segmentation opportunities •  Programmatic access and measurement •  And now, off Facebook as well Micah Adler @MicahAdler
  • 17.
    Newest Channel: Twitter • 75% of users on mobile •  Newly introduced, dedicated ad unit for apps •  Targeting based on real time interests •  Tailored audiences •  Programmatic access and measurement Micah Adler @MicahAdler
  • 18.
    Optimize performance onLTV Metrics Optimize on key long-term value metrics for lower- cost, higher-quality users that take actions tied to your ROI. This depends on your business but can include: § Registrations § Purchases § Repeat visits Micah Adler @MicahAdler
  • 19.
    Programmatically Optimize inReal Time Micah Adler @MicahAdler
  • 20.
    §  Revive lapsedusers §  Segment existing users to drive specific behaviors §  Deep link direct to action point in app §  Cross-channel promotion §  Lower costs compared to new user acquisition §  Key: use your data! Re-engage & Retarget Micah Adler @MicahAdler
  • 21.
    Mobile event datainfrastructure §  350 billion marketing events per month §  Both pre- and post-install §  Fiksu receives 5% of iOS launches worldwide Fiksu Data Store §  450 million unique iOS device profiles - 65% of all iOS devices ever sold §  400 million unique Android device profiles - 40% of all active Android devices Partner to Gain Expertise, Programmatic Access & Data Monthly Marketing Events Captured Micah Adler @MicahAdler
  • 22.
  • 23.
    CASE STUDY: Quick ServiceRestaurant Chain §  Sustained program to establish a mobile presence for its brand supporting 10,000 locations worldwide §  Overall Rank: from 120 to 18 §  Downloads: from 3k/day to 30k/day §  6.7M app engagements §  Cost per download: $.33 §  Cost per loyal user: $.82 §  Cost per app engagement: $0.07 750M pre-download impressions Plus: benefit of pervasive on-device presence Micah Adler @MicahAdler
  • 24.
    •  Partnered withFiksu for launch •  Needed critical mass of users to support viral effects •  Used video, banner, RTB, and more •  5.5M users within 1 month of launch •  CPIs around $1 “Our marketing partnership with Fiksu gave us the promotional boost we needed to not only succeed but to dominate the games app category.” — Neal Ostrov, CMO, Plain Vanilla Games CASE STUDY: Quiz Up Micah Adler @MicahAdler
  • 25.
    •  Started Facebookcampaigns in-house, challenged by scaling and maintaining •  Fiksu doubled volume while reducing CPIs 20% •  Able to take advantage of seasonality with increased spend “In the five months we’ve worked with Fiksu, our business has increased by 70%.” — Alex Oliveira, StoryTree CASE STUDY: SimplePrints by StoryTree Micah Adler @MicahAdler
  • 26.