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Mobile-izing the Masses:
App Acquisition Strategy,
Attribution &
Performance
Optimization
Micah Adler
Founder and CEO
{Fiksu}
About Fiksu
{Fiksu
World’s leading mobile
marketing platform
San Francisco Tokyo
London Seoul
(Fiksu)
800 CLIENTS
2500APPS
40 of 50
2013 TOP GROSSING APPS
Nearly 3 Billion
DOWNLOADS GENERATED
Micah Adler @MicahAdler
The Opportunities
$100B Mobile App Economy
Consumers now spend
more time on mobile than
on TV
□
2013 mobile app
revenue Fiksu
estimate:
$38 B
ABI Research, March 2013
2B smartphones
expected to ship
in 2014 - vs.
300M PCs
Gartner - Dec 2013
Digital media consumption:
51% from mobile apps
9% from other mobile
40% from desktop
Mobile: over 50% of
transactions on
Amazon, Gilt,
Groupon, and more
75% of Facebook and
Twitter usage
Various
in
Apple and Google
Play app store
downloads topped
102 billion in 2013
GARTNER-Sept 2013
$700 billion in
revenue will be
generated by
mobile apps in
2017
{Fiksu} Micah Adler @MicahAdler
Mobile Apps - Strategic Advantages
Multi-event marketing
Pre-download
• Impression, click, App Store landing page »> downloa
Post-download
• Persistent device presence
• Immersive in-app experience & engagement
• Ongoing push notifications
Overall
• Undervalued
• Consumer-preferred
• Growing
{Fiksu} Micah Adler @MicahAdler
The Challenges
Mobile is different from the desktop
■ And it isn’t the size of the screen!
■ Mobile is an operating system
* t—
- This is why apps dominate
- Data is handled very differently in mobile
• Desktop-like cookies don’t exist
• IDs galore
• Attribution is challenging
Desktop: client side data; Mobile: server side data
- Desktop players haven’t made transition to mobile
- Requires rewriting entire technology stack
© © © © ©
{Fiksu}
Complicated Mobile Ecosystem
L
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{Fiksu} Micah Adler @MicahAdler
Specific Challenges
• Attribution
• Data
• Media access
• Programmatic media
access
• Performance optimization
• Analytics
{Fiksu}
Dollars
Increasing Costs
{Fiksu} Cost Per Loyal User Index
$1.00
$0.50
$0.00
Oct Nov Dec Jan Feb Mar Apr May Jun
2013 2013 2013 2014 2014 2014 2014 2014 2014
Getting loyal users is more expensive than ever before.
{Fiksu} Micah Adler @MicahAdler
The Strategies
Plan First
The big question: “How to succeed?”
• Tracking - not as easy as desktop
• Metrics matter - measure loyalty (i.e. registrations, purchases), not
just downloads
• Success comes from using a wide range of channels
• It isn’t just about cost: tradeoff between cost and volume
• Your rank has an impact
• Newer channels like Facebook and Twitter are playing a large role
{Fiksu} Micah Adler @MicahAdler
Start with Measurement
Use an SDK that supports all forms of attribution
in one turnkey, easy-to-use solution.
■ Starting point for any performance
based campaign
■ Provides measurement and tracking every
step of the way across the entire ecosystem
- Click to install to retention to monetization
■ Identifies which strategies are
most effective to drive optimization
{Fiksu} Micah Adler @MicahAdler
Expand Reach Across All Mobile Media Channels
Social
n *
Video
^ADCOLONY
{Fiksu}
Rewards
*■lapjoy
@FLURRV
native^
JmmifOpfllL
P Fyber
Traditional/Display RTB
Fyr.hannps
^ nirni J^h millEnnialmedia
UJlf f ihe mobile advertising & data platform mobile ads redefined
mopub
Google AAppLovin PANDORA
Display Network
knowledge^ NE)^ AGE
session /Tl~>, YaPoo?
<CT> ln/^obi
PI
A
. mjadvertise
ployhaven
smaato
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bursthj Q PpjQ —A'drawbridge
Google
* *
Micah Adler @MicahAdler
React to Changing Media Landscape
Change is Rapid
■ Share can change
virtually overnight
Need to be nimble
■ Able to shift media
spend rapidly to find
the best traffic
sources for your
app
Change
Continues
■ Need to respond
quickly, test new
sources (i.e.
{Fikstrtter MAP)
Fiksu’s media allocation since inception
Micah Adler @MicahAdler
Top Channel: Facebook
• Audience size (1.3B+ users on mobile)
• Dedicated ad unit for apps
- UA, retargeting and re-engagement
- Vast array of segmentation opportunities
• Programmatic access and
measurement
{Fiksu}
Micah Adler @MicahAdler
Newest Channel: Twitter
• 75% of users on mobile
• Newly introduced, dedicated ad unit
for apps
• Targeting based on real time interests
• Tailored audiences
• Programmatic access and measurement
{Fiksu} Micah Adler @MicahAdler
Optimize performance on LTV Metrics
Optimize on key long-term value metrics for lower-cost, higher-
quality users that take actions tied to
your ROI.
This depends on your business but can include
■ Registrations
■ Purchases
■ Repeat visits
{Fiksu} Micah Adler @MicahAdler
Programmatically Optimize in Real Time
{Fiksu} Micah Adler @MicahAdler
Re-engage & Retarget
■ Revive lapsed users
■ Segment existing users to drive
specific
■ Deep link direct to action point in app
■ Cross-channel promotion
■ Lower costs compared to new user
acquisition
■ Key: use your data!
{Fiksu} Micah Adler @MicahAdler
Partner to Gain Expertise, Programmatic Access & Data
Fiksu Data Store
■ 450 million unique iOS device profiles
- 65% of all iOS devices ever sold
■ 400 million unique Android device
profiles
- 40% of all active Android devices
Mobile event data infrastructure
■ 350 billion marketing events per month
■ Both pre- and post-install
■ Fiksu receives 5% of iOS launches
worldwi'
Monthly Marketing Events
Captured
M, M..
► J? ?P <$*& jS» j* „*> jfr<3* -5^ &&<3&J?& <<*
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{Fiksu} Micah Adler @MicahAdler
Case Studies
CASE STUDY:
Quick Service Restaurant
Chain
■ Sustained program to establish a mobile
presence for its brand supporting 10,000
locations worldwide
■ Overall Rank: from 120 to 18
■ Downloads: from 3k/day to 30k/day
■ 6.7M app engagements
■ Cost per download: $.33
■ Cost per loyal user: $.82
■ Cost per app engagement: $0.07
{Fiksu}
750M pre-download
impressions Plus:
benefit of pervasive
on-device presence
Micah Adler @MicahAdler
CASE STUDY:
Quiz Up
Partnered with Fiksu for launch
Needed critical mass of users to support
viral effects
Used video, banner, RTB, and more
5.5M users within 1 month of launch
CPIs around $1
©
“Our marketing
partnership with Fiksu
gave us the promotional
boost we needed to not
only succeed but to
dominate the games app
category.”
— Neal Ostrov, CMO,
Plain Vanilla Games
{Fiksu} Micah Adler @MicahAdler
CASE STUDY:
SimplePrints by StoryTree
• Started Facebook campaigns in-house,
challenged by scaling and maintaining
• Fiksu doubled volume while reducing
CPIs 20%
r .i
• «■■■—
Create photo books
© takes just minutes f) soft &
hardcover books $ affordable
prices more into
f Sign In with Facebook
r'
L —
• Able to take advantage of seasonality
with increased spend
SIMPLE
prints
“In the five months
we’ve worked with
Fiksu, our business has
increased by 70%.”
— Alex
Oliveira,
{Fiksu}
StoryTree
Micah Adler @MicahAdler
Thank You!
Download free eBooks and
white papers
www.fiksu.com/ebooks
sales@fiksu.com
www.fiksu.com
@Micah Adler
@Fiksu
{Fiksu}
{Fiksu}
Learn First Start Strong
Soft Ldurnh
Stratppcs for Mob*
Game Comp*0**
AndroidApp
Marketingand
GooglePlay
(Fksu)
Best Practices for
Growing Your MoMe Ap
r Business
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{Fiksu}
User Acquisition for Mobile
Games on Facebook
How to go from good to *-e« *r*<n
nwiottnf your game
App Marketers
How to Acquire
Loyal App
Users
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How
Mobile Ad Tracking Impacts
App Marketing Results
{Fikfiu}
xs=r
Fiksu
1
^ ^Essential
Tips for
W App Marketing
o/i facebook
{Fiksu}
{Fiksu} --
Brand building on mobile devices:
measuring the value of consumer
engagement

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00distro-mobile-izing-the-masses-app-acquisition-strategy-attribution-performance-optimization.pptx

  • 1. Mobile-izing the Masses: App Acquisition Strategy, Attribution & Performance Optimization Micah Adler Founder and CEO {Fiksu}
  • 2. About Fiksu {Fiksu World’s leading mobile marketing platform San Francisco Tokyo London Seoul (Fiksu)
  • 3. 800 CLIENTS 2500APPS 40 of 50 2013 TOP GROSSING APPS Nearly 3 Billion DOWNLOADS GENERATED Micah Adler @MicahAdler
  • 5. $100B Mobile App Economy Consumers now spend more time on mobile than on TV □ 2013 mobile app revenue Fiksu estimate: $38 B ABI Research, March 2013 2B smartphones expected to ship in 2014 - vs. 300M PCs Gartner - Dec 2013 Digital media consumption: 51% from mobile apps 9% from other mobile 40% from desktop Mobile: over 50% of transactions on Amazon, Gilt, Groupon, and more 75% of Facebook and Twitter usage Various in Apple and Google Play app store downloads topped 102 billion in 2013 GARTNER-Sept 2013 $700 billion in revenue will be generated by mobile apps in 2017 {Fiksu} Micah Adler @MicahAdler
  • 6. Mobile Apps - Strategic Advantages Multi-event marketing Pre-download • Impression, click, App Store landing page »> downloa Post-download • Persistent device presence • Immersive in-app experience & engagement • Ongoing push notifications Overall • Undervalued • Consumer-preferred • Growing {Fiksu} Micah Adler @MicahAdler
  • 8. Mobile is different from the desktop ■ And it isn’t the size of the screen! ■ Mobile is an operating system * t— - This is why apps dominate - Data is handled very differently in mobile • Desktop-like cookies don’t exist • IDs galore • Attribution is challenging Desktop: client side data; Mobile: server side data - Desktop players haven’t made transition to mobile - Requires rewriting entire technology stack © © © © © {Fiksu}
  • 9. Complicated Mobile Ecosystem L Exchange* . /»* Mobil* Ad Network* V 1 ' ©!*ftW... rAdMobl J^uiUro; Tapfoy ^ <® Fiuaav mrrv mi TAonafiior Jumptop VuHaJT £ 32.., •'WfAJ ©SSS2. >T ‘ mobile rx O vwltl 'VJu' " I ^ ^fPONA McatatUKant^ I •%'ir^w Aotton NOKIA neuter (OAMW •Vim*"* SVIIAVE :i;-*an^M-iang n — motncity mflkixifli f Carrier* N atat Sprint ?r:-:-M66iu . . . . Mobile Webalt* Platform tlMobl „....... ia^;—£jgr* targHtpot armor 1 •. _■ a«« (pfcau) v OP1A 1^0 OwUhw?'00** "«*|Xr.»rwi. frcfjm .trw* KAROO , Mobfow_fj —j— Rich MocMa _> GOlDSPgj c<Hlfa P Ykald Opt I SSP -V Vt*rvt/ ^ JambbaoJ fubtcon °P*°X Atli i mill Pub Marvel ^E/AGC burstkj I ^MaUajr * * mopub jj vib f 1 Mobil* Content Platform* ittnftp- S~«jl "■>*•* *i%i CO O V "tnywr ^ Carrier Payment Enabler < - W banqo /_ Card Payment Enabler , > wr:1*Jum„w fcwWrfcnt —•DCCudJ {Fiksu} Micah Adler @MicahAdler
  • 10. Specific Challenges • Attribution • Data • Media access • Programmatic media access • Performance optimization • Analytics {Fiksu}
  • 11.
  • 12. Dollars Increasing Costs {Fiksu} Cost Per Loyal User Index $1.00 $0.50 $0.00 Oct Nov Dec Jan Feb Mar Apr May Jun 2013 2013 2013 2014 2014 2014 2014 2014 2014 Getting loyal users is more expensive than ever before. {Fiksu} Micah Adler @MicahAdler
  • 14. Plan First The big question: “How to succeed?” • Tracking - not as easy as desktop • Metrics matter - measure loyalty (i.e. registrations, purchases), not just downloads • Success comes from using a wide range of channels • It isn’t just about cost: tradeoff between cost and volume • Your rank has an impact • Newer channels like Facebook and Twitter are playing a large role {Fiksu} Micah Adler @MicahAdler
  • 15. Start with Measurement Use an SDK that supports all forms of attribution in one turnkey, easy-to-use solution. ■ Starting point for any performance based campaign ■ Provides measurement and tracking every step of the way across the entire ecosystem - Click to install to retention to monetization ■ Identifies which strategies are most effective to drive optimization {Fiksu} Micah Adler @MicahAdler
  • 16. Expand Reach Across All Mobile Media Channels Social n * Video ^ADCOLONY {Fiksu} Rewards *■lapjoy @FLURRV native^ JmmifOpfllL P Fyber Traditional/Display RTB Fyr.hannps ^ nirni J^h millEnnialmedia UJlf f ihe mobile advertising & data platform mobile ads redefined mopub Google AAppLovin PANDORA Display Network knowledge^ NE)^ AGE session /Tl~>, YaPoo? <CT> ln/^obi PI A . mjadvertise ployhaven smaato * bursthj Q PpjQ —A'drawbridge Google * * Micah Adler @MicahAdler
  • 17. React to Changing Media Landscape Change is Rapid ■ Share can change virtually overnight Need to be nimble ■ Able to shift media spend rapidly to find the best traffic sources for your app Change Continues ■ Need to respond quickly, test new sources (i.e. {Fikstrtter MAP) Fiksu’s media allocation since inception Micah Adler @MicahAdler
  • 18. Top Channel: Facebook • Audience size (1.3B+ users on mobile) • Dedicated ad unit for apps - UA, retargeting and re-engagement - Vast array of segmentation opportunities • Programmatic access and measurement {Fiksu}
  • 20. Newest Channel: Twitter • 75% of users on mobile • Newly introduced, dedicated ad unit for apps • Targeting based on real time interests • Tailored audiences • Programmatic access and measurement {Fiksu} Micah Adler @MicahAdler
  • 21. Optimize performance on LTV Metrics Optimize on key long-term value metrics for lower-cost, higher- quality users that take actions tied to your ROI. This depends on your business but can include ■ Registrations ■ Purchases ■ Repeat visits {Fiksu} Micah Adler @MicahAdler
  • 22. Programmatically Optimize in Real Time {Fiksu} Micah Adler @MicahAdler
  • 23. Re-engage & Retarget ■ Revive lapsed users ■ Segment existing users to drive specific ■ Deep link direct to action point in app ■ Cross-channel promotion ■ Lower costs compared to new user acquisition ■ Key: use your data! {Fiksu} Micah Adler @MicahAdler
  • 24. Partner to Gain Expertise, Programmatic Access & Data Fiksu Data Store ■ 450 million unique iOS device profiles - 65% of all iOS devices ever sold ■ 400 million unique Android device profiles - 40% of all active Android devices Mobile event data infrastructure ■ 350 billion marketing events per month ■ Both pre- and post-install ■ Fiksu receives 5% of iOS launches worldwi' Monthly Marketing Events Captured M, M.. ► J? ?P <$*& jS» j* „*> jfr<3* -5^ &&<3&J?& <<* _cb^ _cb^ _c5^ .cC^ .cC^ JCP' .cS^ .cb^- .cS^ .C?” .cj^* JCP* _C5*> .CS^ .cb*’ .cS** -C?v .c?* {Fiksu} Micah Adler @MicahAdler
  • 26. CASE STUDY: Quick Service Restaurant Chain ■ Sustained program to establish a mobile presence for its brand supporting 10,000 locations worldwide ■ Overall Rank: from 120 to 18 ■ Downloads: from 3k/day to 30k/day ■ 6.7M app engagements ■ Cost per download: $.33 ■ Cost per loyal user: $.82 ■ Cost per app engagement: $0.07 {Fiksu} 750M pre-download impressions Plus: benefit of pervasive on-device presence Micah Adler @MicahAdler
  • 27. CASE STUDY: Quiz Up Partnered with Fiksu for launch Needed critical mass of users to support viral effects Used video, banner, RTB, and more 5.5M users within 1 month of launch CPIs around $1 © “Our marketing partnership with Fiksu gave us the promotional boost we needed to not only succeed but to dominate the games app category.” — Neal Ostrov, CMO, Plain Vanilla Games {Fiksu} Micah Adler @MicahAdler
  • 28. CASE STUDY: SimplePrints by StoryTree • Started Facebook campaigns in-house, challenged by scaling and maintaining • Fiksu doubled volume while reducing CPIs 20% r .i • «■■■— Create photo books © takes just minutes f) soft & hardcover books $ affordable prices more into f Sign In with Facebook r' L — • Able to take advantage of seasonality with increased spend SIMPLE prints “In the five months we’ve worked with Fiksu, our business has increased by 70%.” — Alex Oliveira, {Fiksu} StoryTree Micah Adler @MicahAdler
  • 29. Thank You! Download free eBooks and white papers www.fiksu.com/ebooks sales@fiksu.com www.fiksu.com @Micah Adler @Fiksu {Fiksu} {Fiksu} Learn First Start Strong Soft Ldurnh Stratppcs for Mob* Game Comp*0** AndroidApp Marketingand GooglePlay
  • 30. (Fksu) Best Practices for Growing Your MoMe Ap r Business l^woi Mp W wnm |M ®C I W|« K«4l V 1*4 vt« {Fiksu} User Acquisition for Mobile Games on Facebook How to go from good to *-e« *r*<n nwiottnf your game App Marketers How to Acquire Loyal App Users SeiHw» to r** pmtowi. •4rrvtnu* l rrfu&ttOM How Mobile Ad Tracking Impacts App Marketing Results {Fikfiu} xs=r Fiksu 1 ^ ^Essential Tips for W App Marketing o/i facebook {Fiksu} {Fiksu} -- Brand building on mobile devices: measuring the value of consumer engagement