Marisa Smith's Ignite talk at HubSpot's #Inbound14 Conference.
Consider accessibility in your digital marketing to make sure your marketing can be enjoyed by everyone - including people living with a disability!
The 3 Pitfalls of Managing International Teams By Moriah Scoble - #SEJSummit ...Search Engine Journal
The 3 Pitfalls of Managing International Teams
By Moriah Scoble, Head of SEO at Ring Central
As the world becomes ever more connected, businesses are given the opportunity to grow diverse and global teams like never before. However, even small differences in culture and language can prohibit a collaborative environment. Moriah draws from her own experiences in working with diverse teams both locally and abroad in order to demonstrate the keys to success: cultural awareness, diplomacy and adapting communication methods.
Susannah Morris - How to Run Marketing as a Team of OneINBOUND
If you’re working on a small team with limited resources, you know you need to work smarter, not harder. But there are a lot of moving parts across the marketing funnel, from lead generation to sales enablement and brand building. This session will cover tips, tricks, and best practices for running a small team with big goals. Plus, you’ll walk away with actionable ideas for developing your own plan for when you get back to your desk.
Build a website! Do a blog post! Write a white paper! Marketers get caught up creating the tactics but are then disappointed when the results don't equal their efforts. To get great results, marketers should be spending more time on STRATEGY. When you create a solid differentiation strategy that makes your target market go "wow", that's when Inbound Marketing starts. Once you have that great strategy, the rest of the tactics become a whole lot easier. Join Eric Keiles, CMO of Square 2 Marketing, as he frames their step-by-step methodology on how to get great inbound marketing results. Join him for actual case studies, data and examples of how companies like yours blew past their goals and objectives using Inbound Marketing. Learn the five essential components of a great Inbound Marketing strategy. Create realistic goals and objectives and then a plan to achieve those metrics. Finally, learn how to create campaigns to deliver that unique story to the target market.
HCII 2016 Toronto: The Influence of Personality on Users’ Emotional ReactionsPierre-Majorique Léger
Paper presented at 18th International Conference,
HCI International 2016. http://link.springer.com/chapter/10.1007/978-3-319-39399-5_9
In order to develop an accurate and robust neuroadaptive model based on users’ idiosyncrasies, the interface needs to use personal information. In this article, we explore the extent to which automatic facial analysis can inform on users’ idiosyncrasies. Facial emotion from 88 university students playing an emotionally charged video game was used to explore the relationship between personality trait and facial emotion in human-computer interaction context. We observed multiple statistically significant correlations between users’ personality dimensions and their emotions. One personality dimension was mostly related to emotions: emotionality. This paper contributes to the HCI lit-erature by underlining the importance of taking into account users’ personality traits in analyzing their emotional reactions to interfaces. Neuroadaptive inter-faces using emotional reactions would perform better by also controlling for personality traits of their users and enhance user experience.
Marisa Smith's Ignite talk at HubSpot's #Inbound14 Conference.
Consider accessibility in your digital marketing to make sure your marketing can be enjoyed by everyone - including people living with a disability!
The 3 Pitfalls of Managing International Teams By Moriah Scoble - #SEJSummit ...Search Engine Journal
The 3 Pitfalls of Managing International Teams
By Moriah Scoble, Head of SEO at Ring Central
As the world becomes ever more connected, businesses are given the opportunity to grow diverse and global teams like never before. However, even small differences in culture and language can prohibit a collaborative environment. Moriah draws from her own experiences in working with diverse teams both locally and abroad in order to demonstrate the keys to success: cultural awareness, diplomacy and adapting communication methods.
Susannah Morris - How to Run Marketing as a Team of OneINBOUND
If you’re working on a small team with limited resources, you know you need to work smarter, not harder. But there are a lot of moving parts across the marketing funnel, from lead generation to sales enablement and brand building. This session will cover tips, tricks, and best practices for running a small team with big goals. Plus, you’ll walk away with actionable ideas for developing your own plan for when you get back to your desk.
Build a website! Do a blog post! Write a white paper! Marketers get caught up creating the tactics but are then disappointed when the results don't equal their efforts. To get great results, marketers should be spending more time on STRATEGY. When you create a solid differentiation strategy that makes your target market go "wow", that's when Inbound Marketing starts. Once you have that great strategy, the rest of the tactics become a whole lot easier. Join Eric Keiles, CMO of Square 2 Marketing, as he frames their step-by-step methodology on how to get great inbound marketing results. Join him for actual case studies, data and examples of how companies like yours blew past their goals and objectives using Inbound Marketing. Learn the five essential components of a great Inbound Marketing strategy. Create realistic goals and objectives and then a plan to achieve those metrics. Finally, learn how to create campaigns to deliver that unique story to the target market.
HCII 2016 Toronto: The Influence of Personality on Users’ Emotional ReactionsPierre-Majorique Léger
Paper presented at 18th International Conference,
HCI International 2016. http://link.springer.com/chapter/10.1007/978-3-319-39399-5_9
In order to develop an accurate and robust neuroadaptive model based on users’ idiosyncrasies, the interface needs to use personal information. In this article, we explore the extent to which automatic facial analysis can inform on users’ idiosyncrasies. Facial emotion from 88 university students playing an emotionally charged video game was used to explore the relationship between personality trait and facial emotion in human-computer interaction context. We observed multiple statistically significant correlations between users’ personality dimensions and their emotions. One personality dimension was mostly related to emotions: emotionality. This paper contributes to the HCI lit-erature by underlining the importance of taking into account users’ personality traits in analyzing their emotional reactions to interfaces. Neuroadaptive inter-faces using emotional reactions would perform better by also controlling for personality traits of their users and enhance user experience.
Présentation du Prof Lennart Nacke, University of Waterloo, lors de la conférence du 12 novembre 2015 dans le cadre de la Journée Mondiale de l'Utilisabilité de HEC Montréal #engageUX
ERPsim Plenary Presentation at 19th SAP Academic Conference AmericasPierre-Majorique Léger
In this presentation, we announce our new ERPsim Retail Game.
1. New simulation scenario geared for developing data science competencies.
- Actionable analytics, using SAP HANA and Lumira for data visualization and insight-to-action
- Align operational analytics with strategic analytics
2. Additional UI options to explore for specific job roles, enabling awareness and discussion of SAP’s
new UX strategy and how it impacts organizations.
- SAP Fiori
- SAP Business Client
3. Design Thinking exercise for UX design.
- Understand user workflow and needs
- Learn to collect user feedback for prototypes without development
- Develop new app prototypes using technologies such as SAP BUILD
Combining Vicarious and Enactive Training in IS: Does Order Matter?Pierre-Majorique Léger
Authors : Félix G. Lafontaine, Pierre-Majorique Léger, Élise Labonté-LeMoyne, Patrick Charland, Paul Cronan
Abstract. The objective of the article is to provide empirical support for curriculum development to instructors using enactive learning in IS. Specifically, we are interested in understanding
which instructional design, combining enactive and vicarious learning, leads to the most effective learning achievement and development of self-efficacy. Specifically, we compare two
different training sequences to determine which is the best combination of the two instructional designs (vicarious/enactive) to train people in using business dashboards efficiently. In a controlled lab environment, we collected i) behavioral data (performance, software interactions) ii) oculometric data and iii) self-assessed self-efficacy data to assess the learning processes and strategies. Our results show that providing the vicarious training first when using a combination of enactive and vicarious learning leads to a higher self-efficacy increase. It also has a significant impact on the attentional efficiency of students using dashboards in a business setting.
Dan Pallotta's INBOUND Bold Talk "Scared to Death and Doing it Anyway - The Myth of Fearlessness." INBOUND Bold Talks are bold, powerful talks from diverse, exciting, and influential people. These riveting presentations will educate, challenge, and impress you in 12 minutes or less!
Nobody Cares About Your Newsletter - Mobile MarketingMathew Sweezey
More people in the world have access to cell phones than have access to clean drinking water, or electricity, and email open rates are at best 5%. Follow along Mathew Sweezey, head B2B marketing evangelist for Salesforce.com as he teaches you how to break thought and generate revenue with mobile marketing. Learn how to use geo fencing at tradeshows, drive real leads via paid social video, and how to design emails and content, which converts on mobile devices.
Connecting with Your Audience on Social MediaDevon Smith
For some of your organizations [at the Alaska State Arts Commission Conference], a Facebook Page is your sole digital presence. A few of you have ventured into Instagram and Twitter. Others might be looking for new ideas and more effective approaches for selling tickets using social media. I'll discuss how to use social media to build meaningful relationships with your audience, what content tends to perform best in each channel, share practical tips and tools for the day-to-day management of your social accounts, and dip into how best to measure your effort and results on social networks.
Présentation du Prof Lennart Nacke, University of Waterloo, lors de la conférence du 12 novembre 2015 dans le cadre de la Journée Mondiale de l'Utilisabilité de HEC Montréal #engageUX
ERPsim Plenary Presentation at 19th SAP Academic Conference AmericasPierre-Majorique Léger
In this presentation, we announce our new ERPsim Retail Game.
1. New simulation scenario geared for developing data science competencies.
- Actionable analytics, using SAP HANA and Lumira for data visualization and insight-to-action
- Align operational analytics with strategic analytics
2. Additional UI options to explore for specific job roles, enabling awareness and discussion of SAP’s
new UX strategy and how it impacts organizations.
- SAP Fiori
- SAP Business Client
3. Design Thinking exercise for UX design.
- Understand user workflow and needs
- Learn to collect user feedback for prototypes without development
- Develop new app prototypes using technologies such as SAP BUILD
Combining Vicarious and Enactive Training in IS: Does Order Matter?Pierre-Majorique Léger
Authors : Félix G. Lafontaine, Pierre-Majorique Léger, Élise Labonté-LeMoyne, Patrick Charland, Paul Cronan
Abstract. The objective of the article is to provide empirical support for curriculum development to instructors using enactive learning in IS. Specifically, we are interested in understanding
which instructional design, combining enactive and vicarious learning, leads to the most effective learning achievement and development of self-efficacy. Specifically, we compare two
different training sequences to determine which is the best combination of the two instructional designs (vicarious/enactive) to train people in using business dashboards efficiently. In a controlled lab environment, we collected i) behavioral data (performance, software interactions) ii) oculometric data and iii) self-assessed self-efficacy data to assess the learning processes and strategies. Our results show that providing the vicarious training first when using a combination of enactive and vicarious learning leads to a higher self-efficacy increase. It also has a significant impact on the attentional efficiency of students using dashboards in a business setting.
Dan Pallotta's INBOUND Bold Talk "Scared to Death and Doing it Anyway - The Myth of Fearlessness." INBOUND Bold Talks are bold, powerful talks from diverse, exciting, and influential people. These riveting presentations will educate, challenge, and impress you in 12 minutes or less!
Nobody Cares About Your Newsletter - Mobile MarketingMathew Sweezey
More people in the world have access to cell phones than have access to clean drinking water, or electricity, and email open rates are at best 5%. Follow along Mathew Sweezey, head B2B marketing evangelist for Salesforce.com as he teaches you how to break thought and generate revenue with mobile marketing. Learn how to use geo fencing at tradeshows, drive real leads via paid social video, and how to design emails and content, which converts on mobile devices.
Connecting with Your Audience on Social MediaDevon Smith
For some of your organizations [at the Alaska State Arts Commission Conference], a Facebook Page is your sole digital presence. A few of you have ventured into Instagram and Twitter. Others might be looking for new ideas and more effective approaches for selling tickets using social media. I'll discuss how to use social media to build meaningful relationships with your audience, what content tends to perform best in each channel, share practical tips and tools for the day-to-day management of your social accounts, and dip into how best to measure your effort and results on social networks.
Introduction to the Design management models Double Diamond and Agile for BA students at the University of Applied Science Hof, Bavaria, Germany, 16.06.2015
Both model have been illustrated with the use of one case study (myJustice for Double Diamond) and one currently running project (Advocate Defence Payments for Agile).
SmashFly Transform Keynote: Transforming Recruitment Marketing Starts With YouSmashFly Technologies
Mike Hennessy, Founder & CEO of SmashFly, gave this opening keynote at the first-ever Recruitment Marketing Conference, SmashFly Transform. He outlines the future of work, the talent acquisition landscape and the roadmap to making recruitment marketing a discipline.
How to Build a Social Strategy (and How NOT to Build One)Jeremy Waite
My presentation from PMIEUR in Berlin on 24th June 2014. How to build a social media strategy - what to do (and what NOT to do)...
Tweet me @JeremyWaite for context or to discuss any part of thispresentation ~ I'd be happy to chat.
Crowd Sourcing: Tap into Your Customer's BrainpowerMediaSauce
This is the presentation that James Burnes, VP of Development and Strategy and Don Schindler, Senior Digital Strategist for MediaSauce gave to business executives in Indianapolis on April 30th. The presentation covers the abilities of Crowd Sourcing and how it can help businesses and organizations with generating new ideas and staying in tune with their audience.
The master class will focus on three key areas:
1. The art and science of performance-based social media - How creative and data tell a story that allows any brand to accelerate, iterate and improve performance.
2. How to stand out in a crowded crowd – As social continues to see the rise in both brands adopting the medium and the volume of content created. We will explore how any brand can compete and win regardless of the competition.
3. Attribution measurement – From discovery to conversion, we will discuss the rise of the consumer buying a product online after learning about it on social media, and how to make sure you are accurately capturing attribution.
At one point or another, scaling your organization is going to mean automating some part of your process. Because of the demands of data, automation can definitely be a good thing--even in this era of bespoke customer service. But there are right ways to do it and lots of wrong ways. How can you make sure to stay mindful and true to your mission while automating parts of your business that require it? How do you know what to automate and which tools to use? Which data should you listen to, and which should you ignore?
In this webinar, learn from our experts:
-How to listen to the data, but not be bound by it
-How to use automation to your advantage without letting it cloud your goals
-Strategies for better data management, automation or not
Tongue-in-cheek presentation on what strategy is. I gave this presentation at a lecture to start off the open Q&A at Trinity International University in Deerfield, IL in the Spring of 2014.
From Arts to Business Strategy Temasek 18032016Asier Perez
Slides of the talk given at Temasek Polytechnic in Singapore March 18 2016. I really enjoyed this talk about how I got to do what I do and what might come next.
Tapping Twitter! How to Target Your Audience For Job and Talent SearchKelly Hungerford
According to a recent study, 92% of recruiters in the US are using Social Media to support the hiring process. What does this mean for job seekers and recruiters?
This deck was presented to the Swiss Gèneve Career Planning Meetup Group to help both job seekers and recruiters understand the power of Twitter and how the platform can be used to listen, target, attract and engage potential employers and candidates.
The workplace—and they way we perform our jobs—is changing rapidly. What is the future of work, and what kinds of tools do you need to navigate it successfully?
Join us for this one-hour webinar as we discuss:
-Email is the centerpiece of work communications, but how do you make it work smarter?
-What kinds of collaborative technologies do employees need to be more productive?
-How do you lead in a boundary-less world?
For our April buzzReport, Buzz Marketing Group is proud to present the third installment of our four-part 2015 Millennial Retail Report! Here, you will get the chance to dive into the world of the Millennial and gain insight into how they shop, what they buy, how much they spend, and how they want to interact with retailers.
This information is useful to any brand or retailer that hopes to better understand the Millennial generation. So what are you waiting for? Dive in!
Bob Ruffalo - What They Never Taught You About Growing an AgencyINBOUND
When we started our agencies, we thought about doing great work, generating profits, and freedom. But we underestimated what it takes to be a leader of a growing marketing agency. And once we hit that “ceiling,” it was hard to break through. We realized that what we did to get our agency here, is not longer what we need to get our agency there. Hear Bob's experience and advice on how to hire and evaluate talent, make people changes, overcome internal crisis, live your purpose and values in everything you do, make your people want to stay with you, and break through that ceiling!
In her session, Jill will share data that illustrates the benefits of aligning Sales and Marketing, the key elements required to effectively align Sales & Marketing teams, how salespeople can leverage content to visible and valuable to buyers, and the mindset, skillset and toolkit required to successfully find, relate, connect, engage and nurture modern buyers
Lori Richardson - Turn Talk Into Action for More Women in B2B SalesINBOUND
Our companies are short on women leaders. In B2B sales teams we find up to 40% of frontline sales employees are women, but only 20% or less in sales leadership. Why is it that in 2016 we have this issue? We have the talk down, but we don’t do all the right actions. In this session, we’ll share the top 8 proven strategies for what companies need to do, and women sellers & leaders need to do in order to succeed. When this happens, revenues grow. We’ll show you how. Hear what 100 current women leaders have to say, and see CEOs who have focused on the issue of making their sales teams more diverse. Learn how millennial women are helping to solve the gender gap.
Jason Jordan - 3 Things Sales Leaders Desperately NeedINBOUND
Accurate sales forecasts. Healthy sales pipelines. Impactful sales coaching. These are 3 expectations of every sales leader that CRM was created to enable. So why do we still suffer anemic pipelines, erratic forecasts, and feeble coaching? Join best-selling author Jason Jordan as he reveals specific best practices that are proven to turn CRM into the high-leverage investment it should be.
In this highly interactive session, long-time Inside Sales veteran and expert, Trish Bertuzzi will share 4 innovative ideas from her newly released book, The Sales Development Playbook, that will take your team from ho hum to kickass. Come prepared with any and all questions you have regarding Sales Development!
Like me, you may have been taught that asking for more than you "need" is selfish, bad manners or a flaw in your character. The truth is asking outrageously does not mean asking obnoxiously or taking advantage of others. It means not having to second guess yourself or wonder what you might have had What if you never leave a negotiation again and think, “I should’ve asked for more?” Including research conducted for her November 2016 TEDx Talk, Linda shares negotiation strategies for whether you want to positively influence decision makers at work, negotiate significant deals in business or powerfully persuade stakeholders.
Dan Tyre - How to Establish Rapport with AnyoneINBOUND
Building rapport is an essential sales skill, especially when you’re building a relationship and selling over the phone. Without face-to-face contact, it can be a bit harder to have a human connection with your prospect. In the age of inbound sales, building rapport is the foundation of building confidence and trust and a critical component of an effective sales process. Learn how to establish rapport with virtually anyone and improve the quality and effectiveness of your connect calls.
Mike Lieberman - How to Push the Prospect's Buy Button with Inbound SalesINBOUND
Prospects don’t want to be sold to, so stop selling to them. Instead guide them through their buyer journey as their trusted advisor. Once you make them feel safe, get them emotionally engaged with your company and then give them the information them need to rationalize their decision you’ll have a new customer 100% of the time. Learn how to create an experiential sales process using Inbound Sales and HubSpot Sales that excels at making prospects feel safe, so they say YES, every single time.
Jamie Shanks - Where Does Social Selling Fit in the Buyer's Journey?INBOUND
Social Selling brings value to every stage of the buyer’s journey, but many companies still struggle to see how these tactics are specifically applied and measured throughout their process. After crowdsourcing 50,000 sales professional around the world, this session will provide proven social tactics to apply at every stage of your sales team's routine.
Steve McKenzie - Inbound vs. Account Based SellingINBOUND
The world of sales has changed and now, more than ever, the cards are stacked in the buyer’s favor. Progressive sales teams are adapting to leverage technologies and processes that align with the buyer’s journey -- not the seller’s goals. Amongst the approaches that sales teams are adopting, two methodologies have risen to the top: Inbound Sales and Account-Based Selling. Are they bitter rivals, complementary strategies, or something in between? Learn from sales leader, Steve McKenzie, about the benefits of both approaches, and why you might be leaving money on the table if you only ask “Which one is right for my sales team?”.
Chris Kneeland - Start Making Impressions Instead of Buying ThemINBOUND
Advertising isn’t dead, but it is woefully overfunded. Businesses are failing faster than ever before, and customer engagement metrics are tanking at alarming rates. Obviously an ad-centric remedy for ailing brands isn’t working. A new prescription is required, and we can look to the most iconic, cult-like brands on the planet to learn six things they're doing better then their mediocre peers.
You’re telling a brand story, whether you mean to or not. Learn how to make your words work for you by translating your own brand personality into specific, documentable word choices that will get your message across. Join Beth Dunn, HubSpot Product Editor-in-Chief, as she reveals how word choice and writing style can be your trusted allies, on the web and in life.
David Meerman Scott - Trump, Bush, Clinton & SandersINBOUND
David Meerman Scott, Marketer in Residence at HubSpot, author of ten books on sales and marketing and a massive U.S. Presidential Politics nerd takes you from New Hampshire to the White House to explain the nutty 2016 election cycle. He provides specific learning from what the candidates did well and how they messed up that everyone can apply to their own Inbound Marketing and Inbound Sales strategies.
Andrew Reid - You Don't Have to be Small to Be AuthenticINBOUND
As my company grew, I faced the dilemma eventually faced by every startup: how to remain authentic. You don’t have to be small to be authentic. You do need to know what you stand for, understand who your customers are and what your brand means to them, and keep that knowledge at the center of every interaction between customers and your brand. Join this session for an inspiring account on how to keep your business authentic at scale. Andrew will share his story of how he remained authentic over the past 15 years and his four guiding principles (embrace fear, no fakes, be weird and have swagger).
Culture, teams, tools, laws, regulations - scaling a content marketing strategy to go beyond boarders is fraught with complications and pitfalls. But getting a global content strategy right means all around better marketing, smoother collaboration, and significant efficiencies of scale and cost savings. Learn best practices, pitfalls and recommendations for crafting your global content strategy.
While inbound marketing prevails as a leading approach to reaching prospective customers, many B2B organizations are evaluating the merits of an Account Based Marketing (ABM) approach. In the “battle” between Inbound and ABM, learn why the smartest marketers are choosing not to choose.
In high school physics, you learned that Momentum = Mass x Velocity. In other words, when something with mass gets some speed, it starts to gather momentum. In politics, sports, business, or any other walk of life, when you have momentum, you gain a huge competitive edge. By creating momentum, you leave your competition in the dust. How do you attract (mass) and mobilize (velocity) talent to gain momentum? How can you create a work environment defined by clarity of vision and energy? How can you remove barriers to momentum and make your organization truly unstoppable?
Nancy Harhut - 10 Human Behavior Hacks That Will Change the Way You Create EmailINBOUND
You can follow every best practice for creating email and still not get the response you want. That’s because today there’s more to success than a targeted list, compelling offer, and perfectly executed creative. Today you need to know the decision-making shortcuts people use when they encounter your email – those automatic behaviors that determine whether they open, read and respond to it. Science has proven that people often don’t operate in a rational, considered way. Much of what we do is done on autopilot, with certain prompts sending us in one direction or another. Discover the 10 hacks that will get your target to open, read and respond to your email without even thinking about it. See numerous examples from various verticals. And leave armed ready to create emails that get automatic action.
Great writing isn’t enough any more. Great visual content is the key to stellar social sharing. In this hands-on, practical workshop, Peg Fitzpatrick, co-author of The Art of Social Media and visual marketing expert will show you how to make your blog posts shareable with visual marketing. Join this essential visual marketing session to bootstrap your blog to visual marketing success!