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Combining vicarious and
enactive training in IS :
Does order matter ?
PIERRE-MAJORIQUE LÉGER, Ph.D.
Co-director Tech3Lab, HEC Montréal
FÉLIX G. LAFONTAINE
HEC Montréal
ÉLISE LABONTE-LEMOYNE, Ph.D.
HEC Montréal
PATRICK CHARLAND, Ph.D.
Université du Québec à Montréal
PAUL CRONAN, Ph.D.
University of Arkansas
GARTNER PREDICTS :
‘‘By 2017, most business users will
have access to technologies that will
enable them to prepare and analyze
data’’
Source :Parenteau, J., Chandler, N., L. Salam, R., Laney D., D. Duncan, A. Predicts 2015: Power Shift in Business Intelligence
and Analytics Will Fuel Disruption (ID: G00270932). Retrieved from Gartner database. (2014, November 21)
Dashboard and user
attentional efficiency
© Copyright Tech3Lab 2016
Research goals and
hypothesis
Combination of enactive learning and
vicarious learning leads to greater
learning outcomes, but in which order ?
H1 : Vicarious training accelerates the
attentional efficiency of the learner.
H2 : Order does not impact learning outcome
© Copyright Tech3Lab 2016
Experimental Design
© Copyright Tech3Lab 2016
VICARIOUS TRAINING
▪▪ 15 minutes demonstration video including a voiceover
explaining the different principles that guided the
creations of the different indicators and which of
them were useful in the context of a given task.
ENACTIVE TRAINING
▪▪ 15 minutes enactive training in which the participants
were asked to perform a task in the simulated busi-
ness environment, i.e. ERPsim (Montréal, Canada)
using an online dashboard and a SAP GUI.
CONDITION 1
CONDITION 2
FIRST
TRAINING
SECOND
TRAINING
VICARIOUS
VICARIOUS
ENACTIVE
ENACTIVE
© Copyright Tech3Lab 2016
Experimental Stimuli
ERPSIM
ONLINE DASHBOARD
4 Types of Indicators
▪▪ useful information, well presented
▪▪ useful information, badly presented
▪▪ useless in-formation, well presented
▪▪ useless information, badly presented
Lab Serious games to learn
enterprise systems and
business analytics
1
2
3
4
1
2 3
4
Sample indicators for the inventory data
© Copyright Tech3Lab 2016
Tobii EyeTracker X60
© Copyright Tech3Lab 2016
Instruments
▪▪ ERPsim Simulation Game (Logistics Version)
▪▪ Tobii X60 EyeTracker
▪▪ Online Self-Refreshing Dashboard
Measures
Attentional efficiency (Eyetracking measure)
▪▪ Average Visit Duration
Learning Outcomes
▪▪ Learning (Objective and Perceived Knowledge)
▪▪ Dashboard Self-Efficacy
▪▪ Satisfaction with the learning process
▪▪ Enterprise System Management
Knowledge
© Copyright Tech3Lab 2016
Pre Questionnaire Post Questionnaire
Pre Questionnaire Post Questionnaire
Vicarious Training
(15 minutes)
Vicarious Training
(15 minutes)
Enactive Training
(15 minutes)
Enactive Training
(15 minutes)
Experiment Timeline
Condition 1
Condition 2
T1 (first 5m) T3 (last 5m)
© Copyright Tech3Lab 2016
Results
ATTENTIONAL EFFICIENCY
LEARNING OUTCOMES
▪▪ Average Visit Duration :
▪▪ Learning (Objective and Perceived
Knowledge)
▪▪ Dashboard Self-Efficacy
▪▪ Satisfaction with the learning process
▪▪ Enterprise System Management
Knowledge
© Copyright Tech3Lab 2016
Eye fixations Triangulation and machine
learning
Visualization of emotion and/or
cognitive states at fixation
Next step
ENABLING THE VISUALIZATION OF TRIANGULATED ATTENTION, EMOTIONAL,
AND COGNITIVE MEASURES.
Courtemanche, F., P.-M. Léger, M. Frédette, S. Sénécal, and A. Dufresne (2015) Method and Product for Visualizing the Emo-
tions of a User, Provisional patent application. US 62/121,552 p. 14.
PATENT PENDING
© Copyright Tech3Lab 2016
Dashboard visual efficiency: Bar Chart vs Bubble Chart
BAR CHART BUBBLE CHART
© Copyright Tech3Lab 2016
BAR CHART
BUBBLE CHART
POSITIVE VALENCE
AT FIXATION
NEGATIVE VALENCE
AT FIXATION
PUPIL DILATION
AT FIXATION
Dashboard visual efficiency: Bar Chart vs Bubble Chart
© Copyright Tech3Lab 2016
POSITIVE VALENCE
AT FIXATION
NEGATIVE VALENCE
AT FIXATION
PUPIL DILATION
AT FIXATION
BAR CHART
BUBBLE CHART
Dashboard visual efficiency: Bar Chart vs Bubble Chart
Thank you!

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Combining Vicarious and Enactive Training in IS: Does Order Matter?

  • 1. Combining vicarious and enactive training in IS : Does order matter ? PIERRE-MAJORIQUE LÉGER, Ph.D. Co-director Tech3Lab, HEC Montréal FÉLIX G. LAFONTAINE HEC Montréal ÉLISE LABONTE-LEMOYNE, Ph.D. HEC Montréal PATRICK CHARLAND, Ph.D. Université du Québec à Montréal PAUL CRONAN, Ph.D. University of Arkansas
  • 2. GARTNER PREDICTS : ‘‘By 2017, most business users will have access to technologies that will enable them to prepare and analyze data’’ Source :Parenteau, J., Chandler, N., L. Salam, R., Laney D., D. Duncan, A. Predicts 2015: Power Shift in Business Intelligence and Analytics Will Fuel Disruption (ID: G00270932). Retrieved from Gartner database. (2014, November 21)
  • 4. © Copyright Tech3Lab 2016 Research goals and hypothesis Combination of enactive learning and vicarious learning leads to greater learning outcomes, but in which order ? H1 : Vicarious training accelerates the attentional efficiency of the learner. H2 : Order does not impact learning outcome
  • 5. © Copyright Tech3Lab 2016 Experimental Design © Copyright Tech3Lab 2016 VICARIOUS TRAINING ▪▪ 15 minutes demonstration video including a voiceover explaining the different principles that guided the creations of the different indicators and which of them were useful in the context of a given task. ENACTIVE TRAINING ▪▪ 15 minutes enactive training in which the participants were asked to perform a task in the simulated busi- ness environment, i.e. ERPsim (Montréal, Canada) using an online dashboard and a SAP GUI. CONDITION 1 CONDITION 2 FIRST TRAINING SECOND TRAINING VICARIOUS VICARIOUS ENACTIVE ENACTIVE
  • 6. © Copyright Tech3Lab 2016 Experimental Stimuli ERPSIM ONLINE DASHBOARD 4 Types of Indicators ▪▪ useful information, well presented ▪▪ useful information, badly presented ▪▪ useless in-formation, well presented ▪▪ useless information, badly presented Lab Serious games to learn enterprise systems and business analytics 1 2 3 4 1 2 3 4 Sample indicators for the inventory data
  • 7. © Copyright Tech3Lab 2016 Tobii EyeTracker X60 © Copyright Tech3Lab 2016 Instruments ▪▪ ERPsim Simulation Game (Logistics Version) ▪▪ Tobii X60 EyeTracker ▪▪ Online Self-Refreshing Dashboard Measures Attentional efficiency (Eyetracking measure) ▪▪ Average Visit Duration Learning Outcomes ▪▪ Learning (Objective and Perceived Knowledge) ▪▪ Dashboard Self-Efficacy ▪▪ Satisfaction with the learning process ▪▪ Enterprise System Management Knowledge
  • 8. © Copyright Tech3Lab 2016 Pre Questionnaire Post Questionnaire Pre Questionnaire Post Questionnaire Vicarious Training (15 minutes) Vicarious Training (15 minutes) Enactive Training (15 minutes) Enactive Training (15 minutes) Experiment Timeline Condition 1 Condition 2 T1 (first 5m) T3 (last 5m)
  • 9. © Copyright Tech3Lab 2016 Results ATTENTIONAL EFFICIENCY LEARNING OUTCOMES ▪▪ Average Visit Duration : ▪▪ Learning (Objective and Perceived Knowledge) ▪▪ Dashboard Self-Efficacy ▪▪ Satisfaction with the learning process ▪▪ Enterprise System Management Knowledge
  • 10. © Copyright Tech3Lab 2016 Eye fixations Triangulation and machine learning Visualization of emotion and/or cognitive states at fixation Next step ENABLING THE VISUALIZATION OF TRIANGULATED ATTENTION, EMOTIONAL, AND COGNITIVE MEASURES. Courtemanche, F., P.-M. Léger, M. Frédette, S. Sénécal, and A. Dufresne (2015) Method and Product for Visualizing the Emo- tions of a User, Provisional patent application. US 62/121,552 p. 14. PATENT PENDING
  • 11. © Copyright Tech3Lab 2016 Dashboard visual efficiency: Bar Chart vs Bubble Chart BAR CHART BUBBLE CHART
  • 12. © Copyright Tech3Lab 2016 BAR CHART BUBBLE CHART POSITIVE VALENCE AT FIXATION NEGATIVE VALENCE AT FIXATION PUPIL DILATION AT FIXATION Dashboard visual efficiency: Bar Chart vs Bubble Chart
  • 13. © Copyright Tech3Lab 2016 POSITIVE VALENCE AT FIXATION NEGATIVE VALENCE AT FIXATION PUPIL DILATION AT FIXATION BAR CHART BUBBLE CHART Dashboard visual efficiency: Bar Chart vs Bubble Chart