Monmouth and ocean county

1. Sherry R. Stern
95E Edinburgh Ln ♦ Lakewood, NJ ♦ 908-872-7971♦ sherry.stern83@gmail.com
Extensive experience in customer service, specializing in third party billing and debt collecting for
multiple venues. Very personable, with strong computer skills. Ability to multitask and thrive in fast
paced environments. Excellent leadership and communication skills. A take-charge individual. The
office “Go-To” girl.
QUALIFICATIONS
 Strong background in QuickBooks, Excel, Word, Internet, Data Processing
 Highly inquisitive, creative and resourceful with experience in Customer Service
 Expertise in insurance company billing using software common to the industry
 Strong communication, reasoning skills and problem solving skills
PROFESSIONAL EXPERIENCE
Accounts Receivable Specialist, August 2014- Present
Carousel of Home Care Inc., Freehold NJ
 Billing and collection of insurance company and patient receivables
 Expertise in insurance company billing, in their associated software
 Direct communication with patients and aides regarding financial matters
 Negotiation of current and delinquent payments from all sources
Account Analyst, July 2010– August 2012
Keystone Financial Services, Brick, NJ
 Billing and collecting for hospitals
 Contacting patients and negotiating payments
 Corresponding with insurance companies
 Verifying property value via interaction with tax assessor
Human Resource Coordinator, December 2009– May 2010
Secova, Wall, NJ
 Fielded a high volume of calls maintaining a positive demeanor
 Provided critical information
 Primary benefit eligibility
 Communicated with managers
Bookkeeper, June 2006 – August 2008
Holiday City Organization, Toms River, NJ
 Managed company wide payroll services for all employees
 Handled resident accounts, fees and association costs
 Data analysis and billing of over 1,000 residents
 Received, organized, and compiled data for review and analysis
 Communicated with management as required
 Conducted monthly meetings with residents to ensure customer satisfaction
EDUCATION
Lincoln High School, Brooklyn, New York