1. Heather M. Chaskos
1744 3rd
Ave 402-212-9946
Plattsmouth, NE 68048 heamarie71@gmail.com
OBJECTIVE
Seeking a position in and around Denver, Colorado where over 18 years of medical billing,
customer service, and insurance experience will add value to operations.
WORK EXPERIENCE
Surgical Care Affiliates, Omaha, Nebraska 2014-present
Collections Specialist
Responsible for billing accounts at Ambulatory Surgery Centers around the
country. Duties include Medicare, Medicaid, managed care, private insurance
billing, collections, patient billing inquires, insurance verification, account audits,
payment posting and follow up with insurance carriers.
Gentiva Hospice, Omaha, Nebraska 2013-2014
Site Revenue Coordinator
Perform complex activities associated with maintaining accurate and complete
accounts receivable records. Assist in preparation of monthly billing and
accounts receivable reports. Ensure eligibility is verified regularly and accurately
maintained and followed up accordingly to prevent lost revenue.
Accurately enters patient/client billing data, nursing home rates, level of care,
per diem, and physician billing or charges, visit charges, fee for service charges,
verify discharge and admission data. Coordinate, review, and analyze
documentation and data entry supporting Medicare, Medicaid, and commercial
payer requirements to ensure accurate and timely billing.
Pacific Pulmonary Services, Omaha, Nebraska 2006-2011
Reimbursement Supervisor 2008-2010
Supervise and train reimbursement staff. Responsible for over 7,000 billing
accounts, employee annual reviews, team workflow, and corresponding with
Customer Service Representatives and managers of the many centers around the
country including Colorado. Duties include Medicare Part B with all 4
Jurisdictions, Medicaid in many states, managed care, private insurance billing,
collections, patient billing inquires, insurance verification, authorizations,
account audits and follow up with insurance carriers.
Heartland Pharmacy, Omaha, Nebraska 2005-2006
Billing Clerk
Worked through Advance Staffing before hired full time by Heartland Pharmacy.
Duties include Medicare billing for mail order and long term care pharmacy.
Patient billing inquires, follow up with insurance carriers, and working rejects so
the claims get paid. Medicare Part B & D experience. Responsible for the mail
order pharmacy billing.

2. Visiting Nurse Association, Omaha, Nebraska 2004-2005
Scheduling Coordinator
Worked through Remedy Staffing before hired full time by Visiting Nurse
Association. Duties include insurance billing, answering phones in customer
service, adding referrals from clients, and Therapy scheduling.
Consultants in Surgical Specialties, PC, Lincoln, Nebraska 2000-2003
Accounts Manager
Worked for Dr. Alexander Kingsley, Colon and Rectal Surgeon
Duties include Medicare, Medicaid, and private insurance billing. Posting
payments from explanation of benefits, collections, patient billing inquires,
authorizations, follow up with insurance carriers. Scheduled surgeries with
appropriate PPO hospitals. Front office duties included answering phones,
patient check-in and scheduling appointments.
Children’s Hospital, Omaha, Nebraska 1999-2000
Billing Clerk
Worked through Celebrity Staffing before hired full time by Children’s Hospital.
Duties include Medicaid, managed care, and private insurance billing. Posting
payments from explanation of benefits, balancing cash sheets, collections,
patient billing inquires, follow up with insurance carriers. Responsible for 3
physician clinics.
Browning’s Health Care, Melbourne, Florida 1996-1998
Billing Clerk
Duties include Durable Medical Equipment billing. Experience with Medicare,
Medicaid, managed care, and private insurance. Customer service, collections,
patient billing inquires, follow up with insurance carriers, payment posting, ICD-9
and HCPC coding.
Helget Home Care, Omaha, Nebraska 1991-1994
Billing Clerk
Duties include Durable Medicare Equipment and some enteral billing.
Experience with Medicare, Medicaid, managed care, and private insurance.
Customer service, collections, ICD-9 and HCPC coding, payment posting, patient
billing inquires, follow up with insurance carriers.
EDUCATION
Bellevue West High School, Bellevue, Nebraska 1986-1989
Metropolitan Community College, Omaha, Nebraska 2011-present
Seeking degree in Business Management