1. Donna Ritchie
5252 West Fairview St.
Chandler, AZ 85226
480-205-4425
PROFESSIONAL EXPERIENCE
July 2013 to date Area Manager/Director of Operations, Fresenius Medical Care—East Valley
Managed the day to day operations of six to nine assigned outpatient dialysis centers. Provided
direction to clinic managers in order to achieve goals in quality patient care, customer service and
finance. Acted as a liaison between the physicians, medical directors, regulatory agencies and the
company.
2007 to 2013 Director of Inpatient Services, Gilbert Hospital—Gilbert, Arizona
Supervised a professional staff of approximately 95 employees in the medical/surgical, telemetry
and intensive care units. Assisted in the planning and opening a new Intensive Care Unit.
Implemented and monitored systems and policies. Developed and maintained professional
relationships with physicians and supporting departments.
2009 to 2013 Weekend On-Call RN, Victory Home Health Care Agency—Mesa, Arizona
Skilled nursing visits providing direct patient care and healthcare coordination for admission
assessments, wound care and IV infusion management. Coordinatedclient care for physical and
occupational therapies, social services and DME as required by each individual patient.
2007 to 2009 RN Case Manager/Clinical Director, Atlantic Home Health Care—Mesa, Arizona
Coordinated state licensure of a new home healthcare company as well as obtained Joint
Commission Accreditation with zero deficiencies. Case managed and coordinated client care for
skilled nursing needs, therapies, social services and DME as required by each individual patient.
Supervision of home health staff. Office administrative tasks. Quality assurance and marketing.
.
2004 to 2007 Nurse Manager, Promise Specialty Hospital—Phoenix, Arizona
Originally hired as Charge Nurse and promoted to Nurse Manager in February 2006 of this
for-profit, 36-bed, long-term acute care facility. Provided administrative oversight and
management of approximately 50 nursing employees; implemented and monitored systems and
policies; acted as resource to clinical staff; developed and maintained professional relationships
with physicians and co-workers.
2003 to 2005 Charge Nurse, Telemetry, Tempe St Luke’s Hospital—Tempe, Arizona
Assisted with bed control, acting as resource to clinical staff and providing direct patient care
liaison to physicians and families.
0 2002 to 2003 Clinical Provider/Charge RN, Maricopa Medical Center—Phoenix, AZ
Provided direct patient care of varied acuities, working as a staff nurse in following departments:
Medical, Surgical, Adult Progressive Care, Burn, Detention and Emergency. Performed duties in
the role of Charge RN on the Adult Progressive Care Unit.
2000 to 2002 Concurrent Review Nurse/Case Manager, PacifiCare of Arizona—Phoenix, AZ
Utilization review nurse, responsible for admission reviews and concurrent reviews of PacifiCare
patients in acute care setting and skilled nursing facilities. Utilized Interqual criteria and Medicare
guidelines to ensure cost effectiveness and quality of care for patients. Assisted physicians and case
managers with discharge needs and transitions to alternate levels of care.
1999 to 2000 Staff Nurse, Chandler Regional Hospital—Chandler, AZ
Served in the intermediate care/telemetry unit, providing direct care for patients with varied

2. Donna Ritchie
5252 West Fairview St.
Chandler, AZ 85226
480-205-4425
medical, surgical and cardiac diagnosis.
1998 to 1999 Staff Nurse, Phoenix Memorial Hospital—Phoenix, AZ
Provided direct patient care to a wide ranging patient population in an acute care
setting. Supervised and coordinated care with ancillary care departments.
1998 to 1999 Staff Nurse, Scottsdale Hospital Home Health Care—Scottsdale, AZ
Provided direct patient care to patients with skilled nursing needs in their home environments.
1997 to 1998 RN Case Manager, Olsten Home Health—Bridgeport, CT
Case managed and coordinated client care for skilled nursing needs, therapies, social
services and DME as required by each individual patient. Intermittent supervision of home
health aides and caregivers. Developed individualized plans of treatment for each patient.
Provided instruction to clients enrolled in health management programs in collaboration with
insurance company case managers.
1996 to 1997 Registered Nurse, Bridgeport Hospital—Bridgeport, CT
Staff nurse providing direct patient care to a varied patient population
with an emphasis on cardiac monitoring, trauma and major surgeries
EDUCATION
Walden University—RN to MSN Bridge Program
Approximate graduation: Fall, 2015
Housatonic Community Technical College—Bridgeport, CT
Associates in Science of Nursing- 1996
Bridgeport School of Nursing—Bridgeport, CT
Diploma in Nursing RN- 1996
~ References available upon request~
.