This document discusses several models for managing change: - John Kotter's 8-step change model for leading organizational transformation. - The ADKAR model which focuses on the actions and outcomes required for individual change. - Kurt Lewin's 3-stage change model of unfreezing, changing, and refreezing to establish stability after a change. - The Kubler-Ross 5 stages of grief model which outlines common feelings people experience when dealing with change: denial, anger, bargaining, depression, and acceptance. - It encourages the reader to reflect on how they would manage personal and organizational change.

1. Change
Management
Balaji Sathram, Agile Coach.
sathrambalaji@gmail.com

2. What is “CHANGE”?

3. How do you deal with “CHANGE”?

4. The 8-Step change model:
John Kotter
• In 1995 John Kotter published an
article titled "Leading Change: Why
Transformation Efforts Fail" in the
Harvard Business Review (HBR).
• Reference: http://www.change-management-coach.com/john-kotter.html

5. ADKAR®: Simple, Powerful,
Action Oriented Model for Change
• Built on practical research conducted in more than 900 organisations
the model is simple to learn, makes sense, and focuses on the actions
and outcomes required for change.

6. The Kurt Lewin Change Management Model
• Kurt Lewin emigrated from Germany to America during the 1930's and is
recognised as the "founder of social psychology" which highlights his
interest in the human aspect of change.
• Lewin's three stage theory of change is commonly referred to as Unfreeze,
Change, Freeze (or Refreeze).
• Unfreezing: Getting ready for change, move out of comfort zone and Understand
that change is necessary
• Change OR Transition: Change is not an event but rather a process, Kurt lewin calls
this process a transition (the inner movement or journey we make in reaction to a
change).
• Freezing (Or Refreezing): Establishing stability once the changes have been made.
Changes are accepted and it has become a new norm.

8. Kubler-Ross Five Stage Model
• In 1969 Kubler-Ross described five stages of
grief in her book "On Death And Dying".
These stages represent the normal range of
feelings people experience when dealing
with change in their own lives or in the
workplace.
• The five stages of grief Kubler-Ross model are:
• Denial ("I can't believe it", "This can't be
happening", "Not to me!", "Not again!")
• Anger ("Why me? It's not fair!" "NO! I can't accept
this!")
• Bargaining ("Just let me live to see my children
graduate."; "I'll do anything if you give me more
time A few more years?")
• Depression ("I'm so sad, why bother with
anything?"; "What's the point of trying?")
• Acceptance ("It's going to be OK."; "I can't fight it, I
may as well prepare for it.")

9. • How do you want to work with Change?
• Take 10 minutes and write your steps
• For both personal change and Organizational change.

10. References
• http://www.change-management-coach.com/john-kotter.html

11. Thank you