Answer the questions located below the opening case. OPENING CASE Rockwell Collins is a manufacturer of electronic controls and communications was spun off from Rockwell International to become a publicly traded company headquartered in Cedar Rapids, lowa, and employs over 20,000 employees devices. In 2001, it The company mately 7,000 of these employees work in Cedar Rapids, with other large operations in California, Florida, Texas, and Mexico. Rockwell Collins also has subsidiaries in Europe, Asia, South America, and Africa, as well as service locations around the world. Rockwell Collins has a long-time commitment to employee training and development. Until 1998 though, all Rockwell Collins training was conducted via classroom instruction. Twelve in-house provided much of this training. One difficulity was that most of the employees who Cedar Rapids had limited access to training. In that same year, 28 percent of those who trainers worked outside of signed up for training within the company did not attend that training, citing work demands in a majority of the cases as the reason for canceling. In an effort to provide more training to a greater number of employees, the Learning and Development group at Rockwell Collins considered making increased use of outside training vendors, as well as changing the types of methods used to deliver training. Questions: If you were manager of learning and development at Rockwell Collins, where would you start in your efforts to improve the availability and effectiveness of company-sponsored train- ing efforts? What suggestions would you have concerning how training is designed and provided? Furthermore, what suggestions do you have concerning who should provide the training (i.e., in- house trainers versus outside vendors)? Finally, how would you seek to \"sell\" your recommenda- tions to top management? Solution - If I am the manager of rockwell Collins my strategy would be as follows one should remember that if company\'s employees are trained than company can have strategic edge over it\'s peer.They can develop new products and save cost ,hence training is important. I would heavily demand at least 75% employees in the company should be trained.in the present case total 20000 employees are there out of wich 7000 are in cedar rapids and majority others are in California , Florida , texas, Mexico .So I would approach offline training class at cedar rapids and other center should be provided with online training ( through recordings training at cedar)furthermore after completing training there should be practical test, to give better clarification. Outside trainers can be use if company\'s experienced employees can not afford to west time however if outsiders are engaged then also in-house employees should remain in contact with the new employees and outside trainer they should keep watch on training process.However one should look cost benefits while engaging outside trainer. I would recommend the top man.