1. Curriculum Vitae
RUSHNEEN GAFFORE
11 Habbelgaarn Street +2778 226 3022 (C)
Gelvan Park 041 401 7308 (W)
Port Elizabeth
6001
rgaffore@tenneco.com
suhagaffore@gmail.com
PERSONAL INFORMATION
• Identity number: 840 128 0092 083
• Sex: Female
• Marital status: Married
• Maiden name: Potgieter
• Nationality: South African
• Languages: English and Afrikaans
• Driver’s licence Code 8
EDUCATION
Qualification: Skills attained:
Computer and Receptionist
course
- Cape Computer college -2005
Business Communications
Microsoft office
Business Administration
PowerPoint
Customer Service
Senior Certificate, 2002
- Woolhope Secondary High
School - Port Elizabeth
- Subjects passed:
English 1st
Language HG
Afrikaans 2nd
Language HG
Mathematics SG
Accounting SG
Business Economics HG
Biology HG
Leadership:
Prefect at Malabar Primary school and Woolhope High
school
Chairman of the Representative Council of Learners.
Member of the Representative Council of Learners.
Learner Representative at School Governing Body.
Good sportsmanship:
Captain of the volleyball team
Cross cultural relationships
1
2. Business management and Administration Certificate
College- Varsity College
Duration -Started in September 2013 - completed in October 2014
SUBJECTS -Business Management
-Sales and Marketing
-Human Resource
-Book keeping
Current Position – Tenneco ride control
Position –Customer service consultant/logistics
Duties
- Handle customer credits and debits.
- Handling Customer Queries.
- Compile reports of stock /Warehouse in transit for customers daily and send it to
the relevant customers.
- Working on Lotus Notes and Sap
- Pgi/create customers invoices.(billing)
- Input of customer orders locally and internationally
- Exporting goods internationally
- planning Logistics of documents and goods for Dubai and Saudi
- Loading Crates for Exports Internationally
- Cross Billing for Exports Internationally
- Sending out Freight collection orders daily.
- Reprints of invoices
- Filing, faxing and general admin duties.
- Handle price checks for customers
- Daily collection orders direct to customers daily.
- Price checks
- Handle export queries
- Exporting goods overseas and locally via sea/air /road etc .
- Planning the logistics of the goods.
- Triangular billing
- Working on SAP
- Create Invoices for Icy Shipments
- Comply with ISO 9000
- Creating Pack list for Exports
- Gather info to get fumigation Certificate for the Exporting Goods
- Book sgs and prepare Inspection Documents for the exporting goods
- Get all the original documents of the Shipping export goods and forward to the
Shipper .
2
4. Employer & Position:
Pioneer Foods
Sasko Grain PE
General Clerk lll
November -2011 current –
retrenches as of 1 September 2013
Customer Service
Sales order administration
Handled customer queries
Satisfied customers – internal and external relationships
Communicated work related information to Sales
Representatives
Compile Sales Stats for Sales Reps
Skilled in the use of Sasko’s information technology
platforms:
Microsoft Office (Outlook, Word, Excel, PowerPoint,
Photo Editor)
Pioneer Foods Business Intelligence Portal 7.0
SAP
Banking on daily basis and handling petty cash
Quotations
Compiled sales price monitors of the reps
Handled out of stocks on a daily basis
Circulating documents via email
Compiling Invoices for the drivers daily
Pioneer Foods
Sasko Bakery PE
Customer Service /Billing
Clerk
December -2006- October 2011
Sold products telephonically
Sales order administration is on-time and accurate
Handled customer queries
Satisfied customers – internal and external relationships
Communicated work related information to Sales
Representatives
Compile Sales Stats for Sales Reps
Skilled in the use of Sasko’s information technology
platforms:
Microsoft Office (Outlook, Word, Excel, PowerPoint,
Photo Editor)
Pioneer Foods Business Intelligence Portal 7.0
SAP
Billed invoices for all the customers
Relieved at reception
Relieved in Debtors department
Responsible of orders numbers and invoice tracking
Recording, compiling and distributing the minutes of the
meeting
Press Support –newspaper Handling clients subscriptions
4
5. company
Johannesburg
Admin /Telesales
July 2005-September 2006
Ensuring all subscriptions are up to date
Data Capturer – capturing of orders
Ensure all clients personal info is updated, processed
correctly and filled.
Daily slot times to relieve reception
Handling incoming/outgoing calls , correspondence and
filling
Searching data base daily for potentially new clients
Faxing, printing, photocopying, filling and scanning
Creating and modifying documents using Microsoft office
Personal Abilities
Strong organisational and analytical skills
Ability to maintain confidentiality
Ability to produce consistently accurate work even whilst under pressure
Ability to multi task and manage conflicting demands
Attention to detail
Punctual and reliable
Can work without supervision
Able to work alone or as a team
Ability to prioritise
REFERENCES
Cindy Beard
Manager /Press Support
Phone: 011 579 2000/ 082 404 0039
Faizel Nordien
Manager /Sasko
Phone: 041 408 3700/ 083 3570 403
Faeez Marie
Manager /Sportsman’s Warehouse
Phone: 082 492 0284
Mr Andrew Antonis
Manager /Tenneco ride control
Cell : 083 381 8440/ 011 574 5600
5
6. company
Johannesburg
Admin /Telesales
July 2005-September 2006
Ensuring all subscriptions are up to date
Data Capturer – capturing of orders
Ensure all clients personal info is updated, processed
correctly and filled.
Daily slot times to relieve reception
Handling incoming/outgoing calls , correspondence and
filling
Searching data base daily for potentially new clients
Faxing, printing, photocopying, filling and scanning
Creating and modifying documents using Microsoft office
Personal Abilities
Strong organisational and analytical skills
Ability to maintain confidentiality
Ability to produce consistently accurate work even whilst under pressure
Ability to multi task and manage conflicting demands
Attention to detail
Punctual and reliable
Can work without supervision
Able to work alone or as a team
Ability to prioritise
REFERENCES
Cindy Beard
Manager /Press Support
Phone: 011 579 2000/ 082 404 0039
Faizel Nordien
Manager /Sasko
Phone: 041 408 3700/ 083 3570 403
Faeez Marie
Manager /Sportsman’s Warehouse
Phone: 082 492 0284
Mr Andrew Antonis
Manager /Tenneco ride control
Cell : 083 381 8440/ 011 574 5600
5