1. Lisa A. Egan
823 Upper Main St., South Amboy, NJ 08879
Phone: 732-581-0350
lisa.egan@aol.com
Skills and Abilities:
Software proficencies: Creating documents/reports, & spreadsheets, and maintenance of. Proficient in
Microsoft Office.
Office Administration & Managment: Customer Service and dispatch for logistics firm. Overseeing
business operations including office payroll, recordkeeping and file management/accounts
payable/receivable, purchasing & procurement. New employee orientation, background checks, event
coordination. Workman's compensation forms/filing, excel spreadsheet reports. Medical Terminology and
intro to CPT/ICD-9 coding and insurance procedures. Customer Service and Hospitality. Sales.
Objective: Seeking employment which will allow me to grow professionally, while being able to utilize
my strong organizational, educational, and exceptional people skills.
WORK EXPERIENCE
Woodbridge Hilton
July 2007 to April 2009 &
March 2012 to August 2015
Bartender/Server
1 Customer service
2 Bartending and Serving
3 Nightly reports/cash receipts/deposits
4 Inventory via Point System and re-stocking
Crossmark, Inc.
May 2010 to March 2011
Event Specialist/Sales
1 Cook and prepare food samples for customers at Sam’s Wholesale Club, Edison, NJ
2 Sales – informed customers of the product and sell up.
3 Set up, clean up for next day.
4 Data entry of shift details/schedule etc.
Scientific Devices, Perth Amboy, NJ
May 2006 to November 2008
Sales Associate/Customer Service
1 Created database for all clients state, federal and education
2 Meet with potential and established customers and assisted them in choosing products needed for
their specific needs
3 Researched and created quotes for customers – occasional data entry of orders
4 Met all customer services needs from ordering, tracking, shipping and receiving
5 Maintenance of information in Access and Excel databases
Mark-It Services, Inc., Lakehurst, NJ
September 2003 to October 2005
Customer Service Representative
6 Heavy customer service for a fast-paced logistics firm
2. 7 Assisted high profile clients in the transportation industry
8 Created and maintained various reports for both office and clientele
9 Data entry and maintenance of vital information for customer viewing via the Internet
10 Locating and dispatching service technicians for any repairs needed for cargo
11 Heavy phone and Internet skills
Business Staffing Employment Agency, Toms River, NJ
January 2003 to September 2003
Administrative Secretary/Data Entry/Customer Service (Temporary assignments)
12 Secretarial work for an accounting firm
13 Typed proposals, answered phones, scheduled appointments and updated and maintained customer
files
14 Assisted with basic customer service needs
15 Hired full time by Mark-It Services
Kensington Manor Care Center, Toms River, NJ
July 1999 to November 2002
ADP Associate/Assistant to Human Resources Coordinator
16 Accountable for all data entry and maintenance of ADP payroll files
17 Worked closely with nursing union in which I was responsible for union billing and
troubleshooting any issues/discrepancies
18 Updated and maintained all employee personnel files
19 Created and maintained payroll reports, human resources personnel lists and other miscellaneous
reports
EDUCATION
Katharine Gibbs School, Piscataway, NJ – Medical Executive Assistant – Certificate
H.G. Hoffman High School ~ 1985 graduate