1. CURRICULUM VITAE
Nadine Merhi Stephan
Dbayeh 560
Metn
Cell: +9613-293913
Marital Status: Married
Email: nadinemerhistephan@hotmail.com
Date of Birth: 01 August 1976
Nationality: Spanish / Lebanese
Objective
Seeking an Administrative position where I can contribute my extensive experience and skills to ensure the
business exceeds expectations for superior customer service, maximum revenue generation, and high agent
productivity.
Education
American University of Beirut
Bachelor of Arts in Political Science (August 2000)
Work Experience
Logistic executive and coordinator: April 2008 – present, FB NEGOCE (Sister Company of GOLDEN GRAIN
SAL OFFSHORE).
 Perform the tasks of planning, coordinating and shipping services provided by the supply management
team.
 Responsible for monitoring and supervising the process and procedures between transportation service
and supply chain providers.
 Assign tasks of managing daily operations for assigned commodities and maintained the established
benchmarks and department goals.
 Prepare and maintain project administration and logistics department information systems.
 Handle queries and respond appropriately to telephone calls and emails.
 Communicate with multiple internal departments to deliver effective service and meet customer
satisfaction
 Plan and Supervise export shipments.
 Export documentation with letter of credits (L/C), Standby L/C and bank guarantee.
 Supervise back to back sea shipments.
 Liaising with local + overseas reputed banks, shipping, Transporters, freight forwarding and insurance
companies.
 Coordinating export shipments with inspection companies.
 Organize shipments with branch offices, suppliers and customers.
 Shipment tracking and updating the customer on timely basis.
 Freight negotiations with Shipping Lines, Transportation arranging shipments, providing B/L Instruction
& confirmation and related instructions for various certificates and switch B/L.
 Handling entire documentation involved from finalization of order to completion of order. Contract,
Commercial Invoices, Vessel Booking for the shipments, Documentation for Export, Inspection (if
require) coordination, Insurance (if require), Preparation of Bank documents like Collection Order &
Bill of Exchange & finally submission of Documents in Bank.
 Execution of contracts from the confirmation of the deal till the close of the file.
 Communicate with buyers & sellers for execution issues
 Reports when needed

2. Office Manager: August 2006 – February 2008, TOIFOR Lebanon.
 Dedicated and technically skilled business professional with a versatile administrative support skill set
developed through experience as an office manager, secretary, administrative assistant and office clerk.
 Excel in resolving employer challenges with innovative solutions, systems and process improvements
proven to increase efficiency, customer satisfaction and the bottom line.
 Office Management
 Teambuilding & Supervision
 Staff Development & Training
 Policies & Procedures Manuals
 Report & Document Preparation
 Spreadsheet & Database Creation
 Accounts Payable / Receivable
 Bookkeeping & Payroll
 Records Management
 Meeting & Event Planning
 Inventory Management
 Expense Reduction
Human Resource Administrator: October 2000 – August 2003, Dareen International Company, Beirut.
 Providing first line HR support to departmental managers and observing Performance Management
Processes.
 Responsible for the developmental and implementation of HR systems, including record keeping,
management reports and departmental key performance indicators.
 Provision of Payroll and pay related functions for all departments including the control of relevant
administrative procedures.
 Coordinated and schedules background checks for hires and current employees.
 Ensured that Human Resource files and records are maintained in accordance with legal requirements
and company policies and procedures.
 Completed monthly and year-end reports regarding termination, and new hires.
 Kept management appropriately informed of area activities and any significant problems.
Other details
Languages Fluent French, English, Spanish, Arabic
IT proficiency Word, Excel and PowerPoint.
Driving license Lebanese Full/Clean
Interests include Shopping
References are available on request