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MOBILE STRATEGIES
            FOR ART MUSEUMS
             Allegra Burnette – MoMA
             Rob Stein – IMA




Flickr Credit ~claudio_ar
Mobile Strategies for Art Museums are

             DYNAMIC AND EVOLVING
Flickr Credit ~ColorblindRain
Mobile Strategies for Art Museums are

             MORE THAN JUST MOBILE
Flickr Credit ~ColorblindRain
big
                            CHUNKY
                              strategies
                             not very granular yet




Flickr Credit ~atomicshed
VALUE TO
VISITORS
DRIVES
STRATEGY
      1. Anticipate questions
      2. Provide access
      3. Design experiences
MoMA and IMA

                            DIFFERENT APPROACHES
                               SIMILAR EXPERIENCES

Flickr Credit ~hockadilly
DIFFERENT
APPROACHES
SIMILAR
STRATEGIES
   1. Build capacity and expertise
   2. Experiment with content and
      user experiences
   3. Try to understand market forces
MOMA’S PATH

Flickr Credit ~nicholas_t
FREE AUDIO PROGRAM
FREE AUDIO PROGRAM +
VISITORS’ NEW WIFI DEVICES
CALENDAR+TOURS+ART+INFO
+MORE
“IT’S LIKE HAVING MoMA
                             IN MY POCKET”

Flickr Credit ~Kimmo Palosaari
IPHONE/ANDROID AP
                                   AND MOBILE WEBSI




Flickr Credit ~Tsahi Levent-Levi
EXHIBITION AND COLLECTION
BASED iPAD APP
DESIGNED FOR USE OUTSIDE THE
GALLERIES
4 MOBILE PROJECTS IN 5 MONTHS




                 iPHONE APP
                 ANDROID APP
                 MOBILE SITE
                 AB EX iPAD APP
CONNECTED PRODUCTION




                 Native iPhone Shell /
                 Native Android Shell

Mobile site = Browser based content for app
BRIDGING ONLINE, PRINTED, AND
IN-GALLERY EXPERIENCES
IMA’S PATH

Flickr Credit ~claudio_ar
SAY HELLO TO


TAP
Special Exhibition Tours
Content Management
IMA’s Mobile Website
Mobile Web and Location
WHERE WE
ENDED UP…

   1. Content outlives devices
   2. Resources are too limited
      for lots of one-off productions
   3. But content is experienced in
      different contexts
WHAT’S
SPECIFIC
TO MOBILE?
   1. Gallery Footprint is Small
   2. Facilitates simultaneous use of
      space by visitors with different
      desired experiences
WHAT’S
SPECIFIC
TO ART
MUSEUMS?
   1. White box gallery aesthetic creates
      opportunities for mobile
      interpretation
   2. Mobile tour zombie effect
THE PATH FORWARD

Flickr Credit ~ktylerconk
Curiosity




                                  ENCOURAGE
Flickr Credit ~young_einstein
                                    CURIOSITY
ENHANCE THE
Enrich Permanent Collection
PERMANENT COLLECTION
Conversation




                                CONVERSATION

Flickr Credit ~peternijenhuis
NEW MODELS OF
  PUBLISHING
EXTENDING AND BRIDGING
 IN-MUSEUM AND DIGITAL
AWARENESS WITHIN
  THE MUSEUM
QUESTIONS?
WE’VE GOT
QUESTIONS…
    1. What are the factors that
       drive user satisfaction?
    2. How best to finance mobile
       experiences?
    3. How do you deal with the
       uncertainty of context?

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Mobile Strategies for Art Museums

Editor's Notes

  1. ALLEGRA STARTS
  2. HAND OFF TO ROB
  3. Growth of mobile demand and in the quality of devices points to a merging of mobile web and just the web.Wired declares that “the web is dead”How can we merge the production of web content with mobile content
  4. Content persists… stories about objects in the collection will outlast your mobile efforts.Too hard to create content for one-off-experiencesBut, people experience content in different contexts (online, in-gallery, on mobile)
  5. Content persists… stories about objects in the collection will outlast your mobile efforts.Too hard to create content for one-off-experiencesBut, people experience content in different contexts (online, in-gallery, on mobile)
  6. The white box gallery aesthetic creates opportunities for mobile interpretation Mobile is a technique to provide content that doesn’t or can’t exist in the gallery otherwiseA challenge for art museums is to create experiences that enhance experiences with the object w/o competing with it…Mobile tour zombie effect
  7. ROB
  8. Growth of mobile demand and in the quality of devices points to a merging of mobile web and just the web.Wired declares that “the web is dead”How can we merge the production of web content with mobile content