TECHNOLOGY Robert Stein
           Deputy Director of Research,



ROUND-TABLE
           Technology and Engagement
           Indianapolis Museum of Art
           rstein@imamuseum.org
           @rjstein




NELSON-ATKINS
A BIT
ABOUT ME
Flickr Credit ~spiffy0777
Flickr Credit ~benchilada
Flickr Credit ~miracc
National Center for
Supercomputing Applications
Indiana University
         Pervasive Technology Labs
Indiana State Museum
A BIT
ABOUT THE
MUSEUM
Some facts THE INDIANAPOLIS
             About the IMA
               MUSEUM OF ART




127 YEARS
152 ACRES
300 STAFF
Enrich Permanent Collection
              THE INDIANAPOLIS
                MUSEUM OF ART




54,000 OBJECTS
428,000 VISITORS
1M WEB VISITORS
IMA’S CHALLENGES
1998
2004
2006
2006


                          Robert Stein
                        Chief Information
                             Officer


  Network         Systems            Database
                                                    Help Desk
Administrator   Administrator       Administrator
2008
                      Robert Stein
                    Chief Information
                         Officer



Director of IT      Director of New       Head of Libraries
 Operations             Media              and Archives



      Systems             New Media              Reference
    Administrator       Project Manager           Librarian



     Database                                    Catalogue
                         Video Producer
    Administrator                                Librarian




      Help Desk          Video Producer          Periodicals




      Software
                                                  Archivist
      Developer



      Software
      Developer
2010
                                                                  Robert Stein
                                                                Chief Information
                                                                     Officer


                    Director of
Director of IT                        Head of Libraries                                             Conservation    Audience
                  Publishing and                          IMA Lab             Conservation                                            Public Programs
 Operations                            and Archives                                                   Science      Engagement
                      Media



                                                          Software Project
     AV Systems         New Media             Archives                              Objects Lab                     Docent Programs
                                                              Manager




                                                             Software                                                 Research and
                       Publications                                                 Paintings Lab
                                                           Developer (x4)                                              Evaluation




                       Photography                        Web Designer (x2)         Textiles Lab




                                                                                     Paper Lab




                                                                                    Conservation
                                                                                      Imaging
2010



                                                                   Director and CEO



                                    Deputy Director of                                                               Deputy Director for
   Chief                                                                                        Deputy Director of
              Deputy Director for   Environmental and    Chief Operating      Chief Financial                           Research,             Curatorial
Development                                                                                      Collections and
                Public Affairs           Historic            Officer              Officer                             Technology, and      Departments (x9)
  Officer                                                                                          Exhibitions
                                      Preservation                                                                     Engagement
2011 Web Stats
1M Visits (3.6M Hits) +7%
56% (566K) not in Visit 6%
58% (580K) not in IN +5%
2011 Museum Attendance
      381,026 (-11%)
  Mobile 8.8% (2x 2010)
50k collection objects
  2.2k on display (4%)
27k object images (54%)
COLLABORATION
AS A KEY
STRATEGY
Steve.Museum
       Exploring Applications of
       Social Tagging for Museums

       Founded in 2005

       2006 Institute for Museum and
       Library Services (IMLS) National
       Leadership Research Grant

       2008 IMLS NLG Steve In Action

       2008 IMLS NLG Research Grant
        T3: Text, Tags, Trust

       Open Source software supporting
       tagging in museums
35 International Partners
• MoMA
• National Gallery of Art, USA
• Metropolitan Museum of Art
• Museo Nacional del Prado
• Van Gogh Museum
• Museum Boijmans Van
    Beuningen
SAY HELLO TO


TAP
Tap into TAP
Museums
• Balboa Park Online Collaborative   • National Air and Space Museum
• Dallas Museum of Art               • The Smithsonian
• The Eiteljorg Museum of Native     Vendors
  American and Western Art
                                     • AdLib Systems
• Indianapolis Museum of Art
                                     • GuideByCell
• The Metropolitan Museum of Art
                                     • Imagineear
• Minnesota Historical Society
                                     • MyTours
• Museum of Contemporary Art,
                                     • NOUS Guides
  San Diego
                                     • Tristan Systems
• Museum of Fine Arts, Boston
MFA Boston
Gemeente Museum
   Den Haag
Crystal Bridges Museum
    of American Art
IMALAB
Software Consulting for
      Arts and Culture
Online Scholarly
Catalogue Initiative
RESULTS
FOR THE IMA




                 $3.2M GRANTS SINCE 2006
            $1.2M CONSULTING SINCE 2009
           +274% WEB TRAFFIC SINCE 2006
EXCEEDS EXHIBITION REVENUE BY > 50% IN FY12
LESSONS I’VE
LEARNED
IN 3 CHEESY CLICHES
THE MORE THINGS




                              THE MORE THEY STAY THE SAME
Flickr Credit ~spursfan_ace
TO A HAMMER




                   EVERYTHING
              LOOKS LIKE A NAIL
ALL THAT GLITTERS
       ISN’T GOLD




          Flickr Credit: ~marcomagrini
MUSEUM AS ECOSYSTEM




                      Flickr Credit ~leafy
KEEP THE
FOCUS


THANK YOU!

Nelson-Atkins Technology Roundtable

  • 1.
    TECHNOLOGY Robert Stein Deputy Director of Research, ROUND-TABLE Technology and Engagement Indianapolis Museum of Art rstein@imamuseum.org @rjstein NELSON-ATKINS
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 8.
    Indiana University Pervasive Technology Labs
  • 9.
  • 12.
  • 13.
    Some facts THEINDIANAPOLIS About the IMA MUSEUM OF ART 127 YEARS 152 ACRES 300 STAFF
  • 14.
    Enrich Permanent Collection THE INDIANAPOLIS MUSEUM OF ART 54,000 OBJECTS 428,000 VISITORS 1M WEB VISITORS
  • 15.
  • 16.
  • 17.
  • 18.
  • 21.
    2006 Robert Stein Chief Information Officer Network Systems Database Help Desk Administrator Administrator Administrator
  • 22.
    2008 Robert Stein Chief Information Officer Director of IT Director of New Head of Libraries Operations Media and Archives Systems New Media Reference Administrator Project Manager Librarian Database Catalogue Video Producer Administrator Librarian Help Desk Video Producer Periodicals Software Archivist Developer Software Developer
  • 23.
    2010 Robert Stein Chief Information Officer Director of Director of IT Head of Libraries Conservation Audience Publishing and IMA Lab Conservation Public Programs Operations and Archives Science Engagement Media Software Project AV Systems New Media Archives Objects Lab Docent Programs Manager Software Research and Publications Paintings Lab Developer (x4) Evaluation Photography Web Designer (x2) Textiles Lab Paper Lab Conservation Imaging
  • 24.
    2010 Director and CEO Deputy Director of Deputy Director for Chief Deputy Director of Deputy Director for Environmental and Chief Operating Chief Financial Research, Curatorial Development Collections and Public Affairs Historic Officer Officer Technology, and Departments (x9) Officer Exhibitions Preservation Engagement
  • 26.
    2011 Web Stats 1MVisits (3.6M Hits) +7% 56% (566K) not in Visit 6% 58% (580K) not in IN +5% 2011 Museum Attendance 381,026 (-11%) Mobile 8.8% (2x 2010)
  • 28.
    50k collection objects 2.2k on display (4%) 27k object images (54%)
  • 29.
  • 30.
    Steve.Museum Exploring Applications of Social Tagging for Museums Founded in 2005 2006 Institute for Museum and Library Services (IMLS) National Leadership Research Grant 2008 IMLS NLG Steve In Action 2008 IMLS NLG Research Grant T3: Text, Tags, Trust Open Source software supporting tagging in museums
  • 32.
    35 International Partners •MoMA • National Gallery of Art, USA • Metropolitan Museum of Art • Museo Nacional del Prado • Van Gogh Museum • Museum Boijmans Van Beuningen
  • 34.
  • 35.
  • 36.
    Museums • Balboa ParkOnline Collaborative • National Air and Space Museum • Dallas Museum of Art • The Smithsonian • The Eiteljorg Museum of Native Vendors American and Western Art • AdLib Systems • Indianapolis Museum of Art • GuideByCell • The Metropolitan Museum of Art • Imagineear • Minnesota Historical Society • MyTours • Museum of Contemporary Art, • NOUS Guides San Diego • Tristan Systems • Museum of Fine Arts, Boston
  • 37.
  • 38.
  • 39.
    Crystal Bridges Museum of American Art
  • 40.
  • 41.
  • 42.
    RESULTS FOR THE IMA $3.2M GRANTS SINCE 2006 $1.2M CONSULTING SINCE 2009 +274% WEB TRAFFIC SINCE 2006 EXCEEDS EXHIBITION REVENUE BY > 50% IN FY12
  • 43.
  • 44.
    THE MORE THINGS THE MORE THEY STAY THE SAME Flickr Credit ~spursfan_ace
  • 46.
    TO A HAMMER EVERYTHING LOOKS LIKE A NAIL
  • 47.
    ALL THAT GLITTERS ISN’T GOLD Flickr Credit: ~marcomagrini
  • 48.
    MUSEUM AS ECOSYSTEM Flickr Credit ~leafy
  • 49.

Editor's Notes

  • #6 Alexander Liberman – Mananaan, after the God of the Sea from James Joyce’s Ulysses.- ever after to be known as “the pencil holder”
  • #11 The ETX tabletop display that I build while at the Pervasive Technology Labs at IU…I really engaging multi-user in-gallery tool that was VERY popular with visitors to the museum…Failure in my estimation because the novelty of the tool eclipsed any engagement with the art or its meaning and historical context… essentially a fancy video game and an ephemeral experience, not one that lasts or creates a deeper connection with art.
  • #16 LOCATION – FLY-OVER STATELIMITATIONS OF COLLECTIONLIMITATIONS OF BUDGET
  • #47 We’ve all heard the saying… “He has a hammer and everything looks like a nail”…Technology isn’t the solution to all problems… actually, its very rarely a good solution all on its ownBy-and-Large CIO’s want to find ways to applying technology to solve the “real” problems of the museum…The sex-appeal of a slick tech solution frequently gets in the way of determining whether or not it really matters.