Nelson-Atkins Technology Roundtable
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Robert Stein is the Deputy Director of Research at the Indianapolis Museum of Art. He has overseen the museum's technology development and digital strategies for over a decade. Under his leadership, the museum has seen significant growth in its digital presence and online engagement, winning several grants to support new initiatives. However, maintaining focus on core priorities and understanding limitations have been important lessons. The museum now has over 1 million web visitors annually and digital programs exceed exhibition revenue, showing the impact of prioritizing technology and collaboration.
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Nelson-Atkins Technology Roundtable
- 1. TECHNOLOGY Robert Stein Deputy Director of Research, ROUND-TABLE Technology and Engagement Indianapolis Museum of Art rstein@imamuseum.org @rjstein NELSON-ATKINS
- 6. National Center for Supercomputing Applications
- 8. Indiana University Pervasive Technology Labs
- 13. Some facts THE INDIANAPOLIS About the IMA MUSEUM OF ART 127 YEARS 152 ACRES 300 STAFF
- 14. Enrich Permanent Collection THE INDIANAPOLIS MUSEUM OF ART 54,000 OBJECTS 428,000 VISITORS 1M WEB VISITORS
- 15. IMA’S CHALLENGES
- 16. 1998
- 17. 2004
- 18. 2006
- 21. 2006 Robert Stein Chief Information Officer Network Systems Database Help Desk Administrator Administrator Administrator
- 22. 2008 Robert Stein Chief Information Officer Director of IT Director of New Head of Libraries Operations Media and Archives Systems New Media Reference Administrator Project Manager Librarian Database Catalogue Video Producer Administrator Librarian Help Desk Video Producer Periodicals Software Archivist Developer Software Developer
- 23. 2010 Robert Stein Chief Information Officer Director of Director of IT Head of Libraries Conservation Audience Publishing and IMA Lab Conservation Public Programs Operations and Archives Science Engagement Media Software Project AV Systems New Media Archives Objects Lab Docent Programs Manager Software Research and Publications Paintings Lab Developer (x4) Evaluation Photography Web Designer (x2) Textiles Lab Paper Lab Conservation Imaging
- 24. 2010 Director and CEO Deputy Director of Deputy Director for Chief Deputy Director of Deputy Director for Environmental and Chief Operating Chief Financial Research, Curatorial Development Collections and Public Affairs Historic Officer Officer Technology, and Departments (x9) Officer Exhibitions Preservation Engagement
- 26. 2011 Web Stats 1M Visits (3.6M Hits) +7% 56% (566K) not in Visit 6% 58% (580K) not in IN +5% 2011 Museum Attendance 381,026 (-11%) Mobile 8.8% (2x 2010)
- 28. 50k collection objects 2.2k on display (4%) 27k object images (54%)
- 30. Steve.Museum Exploring Applications of Social Tagging for Museums Founded in 2005 2006 Institute for Museum and Library Services (IMLS) National Leadership Research Grant 2008 IMLS NLG Steve In Action 2008 IMLS NLG Research Grant T3: Text, Tags, Trust Open Source software supporting tagging in museums
- 32. 35 International Partners • MoMA • National Gallery of Art, USA • Metropolitan Museum of Art • Museo Nacional del Prado • Van Gogh Museum • Museum Boijmans Van Beuningen
- 34. SAY HELLO TO TAP
- 35. Tap into TAP
- 36. Museums • Balboa Park Online Collaborative • National Air and Space Museum • Dallas Museum of Art • The Smithsonian • The Eiteljorg Museum of Native Vendors American and Western Art • AdLib Systems • Indianapolis Museum of Art • GuideByCell • The Metropolitan Museum of Art • Imagineear • Minnesota Historical Society • MyTours • Museum of Contemporary Art, • NOUS Guides San Diego • Tristan Systems • Museum of Fine Arts, Boston
- 37. MFA Boston
- 38. Gemeente Museum Den Haag
- 39. Crystal Bridges Museum of American Art
- 40. IMALAB Software Consulting for Arts and Culture
- 42. RESULTS FOR THE IMA $3.2M GRANTS SINCE 2006 $1.2M CONSULTING SINCE 2009 +274% WEB TRAFFIC SINCE 2006 EXCEEDS EXHIBITION REVENUE BY > 50% IN FY12
- 43. LESSONS I’VE LEARNED IN 3 CHEESY CLICHES
- 44. THE MORE THINGS THE MORE THEY STAY THE SAME Flickr Credit ~spursfan_ace
- 46. TO A HAMMER EVERYTHING LOOKS LIKE A NAIL
- 47. ALL THAT GLITTERS ISN’T GOLD Flickr Credit: ~marcomagrini
- 48. MUSEUM AS ECOSYSTEM Flickr Credit ~leafy
Editor's Notes
- Alexander Liberman – Mananaan, after the God of the Sea from James Joyce’s Ulysses.- ever after to be known as “the pencil holder”
- The ETX tabletop display that I build while at the Pervasive Technology Labs at IU…I really engaging multi-user in-gallery tool that was VERY popular with visitors to the museum…Failure in my estimation because the novelty of the tool eclipsed any engagement with the art or its meaning and historical context… essentially a fancy video game and an ephemeral experience, not one that lasts or creates a deeper connection with art.
- LOCATION – FLY-OVER STATELIMITATIONS OF COLLECTIONLIMITATIONS OF BUDGET
- We’ve all heard the saying… “He has a hammer and everything looks like a nail”…Technology isn’t the solution to all problems… actually, its very rarely a good solution all on its ownBy-and-Large CIO’s want to find ways to applying technology to solve the “real” problems of the museum…The sex-appeal of a slick tech solution frequently gets in the way of determining whether or not it really matters.