Types of Communication

1. By: Prof. Khodave D. K.
Shardabai Pawar Arts, Commerce &
Science College, Shardanagar,
Baramati.

2. Types of Communication
Types of
Communication
On the basis of
Style
On the basis of
Expression
On the basis of
Direction

3. On the basis of Style
Style
Formal
Communication
Informal
Communication

4. On the basis of Expression
Expression
Verbal
Written
Oral
Non-verbal
Symbols,
Colour etc

5. On the basis of Direction
Of the basis of
Direction
Upward
Communication
Downward
Communication
Horizontal
Communication

6. Formal and Informal Communication
Formal Communication:
• Full of formalities
• Formal language
• Manners and etiquettes
• Time, Place & Duration is fixed
• Subject/ Topic is fixed
• Legal Validity
• E.g. Any official communication
Informal Communication:
• Free from formalities
• Dialects of colloquial language is used
• Time, Place & Duration is flexible
• Subject/ Topic is situational
• E.g. any family communication,
communication with friends

7. Oral Communication
Merits:
• Easy to understand
• Quick response
• Correction is message
• Cost effective
• Time saving
• Body language
• Personal touch
Demerits:
• No legal validity
• Could not preserve as record
• Sometimes miscommunication is
possible because of cultural or
emotional barriers

8. Written Communication
Merits:
• Legal Validity
• Could be preserved as record of proof
• Receiver could refer again and again
until he understands it
Demerits:
• No quick response is possible
• Time Consuming
• Costly process
• Correction in message is time
consuming and costly
• No use of Body language

9. Upward & Downward Communication
Upward Communication
• Flow of information is from lower side
to higher side
• In the form of requests, suggestions,
reports
• Inferior personal start s the
communication
• Superior person is the receiver
• E.g. Request, Application, Reports
Downward Communication
• Flow of information is from higher side
to lower side
• In the form of Orders, Memos, Notices
etc.
• Superior person starts the
communication
• Inferior person is the receiver
• E.g. Orders, Memos, Notices etc

10. Horizontal Communication
• Flow of information is on equal level
• Both the sender and receiver are at equal level
• Free from formalities
• Informal Communication
• E.g. communication between two students, two friends, two
teachers, two managers etc.