Overview of CRC DM Program

1. SERVING
Muskoka – West Parry Sound Areas

3. FUNDAMENTAL PRINCIPLES

4. The Canadian Red Cross

6. Pillars of Emergency
Management

7. Reporting Relationships
MIKE MORTON
Director
Disaster Management
Ontario Zone
MELISSA FOUGERE
Acting Regional
Manager
Disaster Management
Ontario East
Kerry Woodward
Disaster Management
Coordinator
Simcoe/Muskoka
Barry Radford
Volunteer Operational Lead
Disaster Management
Muskoka/West Parry Sound

8. Simcoe/Muskoka-WPS
Disaster Management
Team
• 47 trained disaster responders
• 25 trained Supervisors of workers and services in Reception
Centres or Shelters
• 5 trained Managers of
Shelters or Reception Centres
• Direct experience due to
provincial, national and
international deployments

9. PREPAREDNESS
 Emergency Personal Preparedness sessions for community,
partners and responders
 Over 1,500 trained disaster response volunteers in Ontario &
Ready When the Time Comes volunteers
 Cots, Blankets and Bulk Hygiene Kits – Available for relocation
24/7
 Local Supplier Agreements for essential services such as:
lodging, food, clothing, and personal services
 Train and exercise: Regular branch and provincial level
training, as well as regular participation in mock exercises
 Emergency Response Plan, ARES, Shelter Surveys

10. PERSONAL DISASTER
ASSISTANCE (PDA)
An event that affects individuals or families
and requires the short-term use of limited
human and material resources to provide
services.

11. Available 24/7
• Personal Disaster Assistance teams
in Simcoe/Muskoka-WPS
• Available 24/7 through an
internet/mobile phone based service
(IAR)
• Agreements with municipalities for Red
Cross to operate reception/
evacuation/reuniting agent
• Work with Social Services to ensure
efficient and effective service delivery

12. PDA: How we help
Respond on scene 24/7:
Conduct Needs Assessment
Issue Vouchers through Supplier
Agreements
Ensure follow-up with clients
Provide emergency services:
Lodging
Clothing
Meals
Personal Services/Other
Referrals

13. ...how we help...
 Comfort Kits
 Blankets
 Special Needs – health equipment
(e.g., wheel chair, cane, walker),
prescriptions, glasses, etc....
Stuffed animal & colouring book for
children & toddlers
 Information: One Step At A Time
Fire/Flood Recovery Brochures
Referrals and Information on
additional community supports

14. EMERGENCY RESPONSE
TEAM
 Activated by the Disaster
Management Coordinator at request
of the affected municipality
 Incident Management System (IMS)
structure
 Memorandum of Agreements with
The District Municipality of Muskoka
& West Parry Sound Geographical
Network
 Registration & Inquiry
 Central Registration and Inquiry
Bureau – Family Reunification
 Manage & Operate
Shelters/Reception Centres Upon
Request
 Report to Social Services/EOC
 Recovery Centres – (through case
management)

15. LARGE SCALE RESPONSE (ERT)
 Response that is more than 50 displaced people
 Reception Centre or Shelter may be required – Agreements with District
Municipality of Muskoka & West Parry Sound Geographical Network
 Fan out entire team for availability
 Notify Canadian Red Cross Provincial Duty Officer
 Fan out teams in neighbouring
branches, regions, throughout the
province, and throughout Canada
 Mobilize emergency supplies:
modular shelters, ready
kits, telecommunications kits,
mobile command posts

16. Key agencies during ERT incidents
S&CS
Public Health
Public Works
Canadian Red Cross
St John Ambulance
Salvation Army
Humane Societies or SPCA
School Boards/Facility Staff
ARES
Translators
Psychosocial Services
OTHERS – as defined by nature
of the disaster and the population
involved

17. Incident Management
System Structure

18. (Other Duties as Required)
• Shelter Surveys
• Donations Management – Appeals
• Door-to-Door Outreach – Rapid Needs Assessments, Wellness
Checks
• Management of multiple service sites:
shelters, reception centres, staging areas, staff shelters, operations
centres, recovery centres (case management), call centres, distribution
sites
• Rapid Deployment Assessment Teams
• Other services as requested

19. If disaster occurs,
Red Cross will be there
to support those who
are in need !
Kerry Woodward Disaster Management
Coordinator Simcoe/Muskoka-WPS