Main takeaways: - Learn how collaboration works, and how the workplace makes it a challenge - Learn how to keep a team aligned internally, and with stakeholders - Learn how to use roles and build trust to reduce conflict and get to productive friction

1. www.productschool.com
How to Keep an Aligned Team by
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5. Gretchen Anderson
T O N I G H T ’ S S P E A K E R

6. @gretared Mastering Collaboration@gretared Mastering Collaboration

7. @gretared Mastering Collaboration@gretared Mastering Collaboration

8. @gretared Mastering Collaboration@gretared Mastering Collaboration

9. @gretared Mastering Collaboration
Why Collaborate?
Complexity
Ambiguity
Alignment &
Engagement

10. @gretared Mastering Collaboration@gretared Mastering Collaboration
What Gets In The Way?
Individualism &
Independence
Unclear
Objectives
Expertise
Dominates
Poor
Communication

11. @gretared Mastering Collaboration@gretared Mastering Collaboration
How To Adapt? The Core Pillars of Mastering Collaboration
Environment Setting Vision
Exploring
Solutions
Communicating
Clearly
Individualism &
Independence
Unclear
Objectives
Expertise
Dominates
Poor
Communication

12. @gretared Mastering Collaboration
The Secrets of Success for Today
Environment Setting Vision
Exploring
Solutions
Communicating
Clearly
Enlist Everyone
Give Everyone a Role
Enable Trust
Make Space
Make a Plan
Set Clear Objectives
Explore Many
Possibilities
Make Sound Decisions
Find Out What Others
Think
Communicate
Transparently
Tell the Story

13. @gretared Mastering Collaboration
Enable Trust
Secret #1

14. @gretared Mastering Collaboration
Incubate and Sow Trust.
Over time split teams with high trust and have them support new/evolving teams.
Always do this in increments of 2.

15. @gretared Mastering Collaboration
Experience together is
gold.
Teams will move faster and be more open, make better decisions when they know
what each other are capable of, and where they should support each other.

16. @gretared Mastering Collaboration
Make a first pancake.
For an all new, or low-trust team, create a low-stakes effort to develop an
understanding.

17. @gretared Mastering Collaboration
Make Space image
Secret #2

18. @gretared Mastering Collaboration
Together / Alone
Balance the space between “aligning and defining” and “figuring it out” vs. “getting
it done.” Establish a cadence.

19. @gretared Mastering Collaboration
Tired: co-located vs
remote teams
Wired: asynchronous vs
synchronous communication

20. @gretared Mastering Collaboration
Visual Space Helps
Synthesize
Use the “room” to organize ideas, show where there’s energy, help people feel
heard by reflecting what they say.

21. @gretared Mastering Collaboration
Mural Virtual Whiteboard

22. @gretared Mastering Collaboration
Give Everyone
a Role
Secret #3

23. @gretared Mastering Collaboration@gretared Mastering Collaboration

24. @gretared Mastering Collaboration
Navigators & drivers
wanted.
When close collaborators work through problems, it helps to have structure.
#pairdesign

25. @gretared Mastering Collaboration
Decider
Advisor
Contributor
Informed
Who’s decision? Who’s accountable? Who can veto? Who’s closest to the work?
Who can help test and refine? Who needs to coordinate?

26. @gretared Mastering Collaboration
Set Clear,
Urgent
Objectives
Secret #4

27. @gretared Mastering Collaboration
Define your own
urgency.
What’s at stake? What if you did nothing?

28. @gretared Mastering Collaboration
Outcomes over outputs,
really.
What change do you aim to see in the world? What evil are you trying to avoid?

29. @gretared Mastering Collaboration
Make them actionable
for the team.
Profit, engagement aren’t helpful targets. They contain hidden hypotheses and
assumptions, and little direction. Translate them as a team.

30. @gretared Mastering Collaboration
Hold onto
your
success
criteria for
the long-
term (if you
can).

31. @gretared Mastering Collaboration
Tell the Story
Secret #5

32. @gretared Mastering Collaboration
We are hardwired for
stories.
Kendall Haven at Stanford shows that we will invent, invert, and ignore to make
information fit a story. If you don’t give people a story, they’ll make up their own.

33. @gretared Mastering Collaboration@gretared Mastering Collaboration

34. @gretared Mastering Collaboration
Stories don’t just
happen.
Give someone the responsibility to be the historian and editor.

35. @gretared Mastering Collaboration@gretared Mastering Collaboration
How To Adapt? The Core Pillars of Mastering Collaboration
Environment Setting Vision
Exploring
Solutions
Communicating
Clearly
Individualism &
Independence
Unclear
Objectives
Expertise
Dominates
Poor
Communication

36. @gretared Mastering Collaboration
Why Collaborate?
Complexity
Ambiguity
Alignment &
Engagement

37. @gretared Mastering Collaboration@gretared Mastering Collaboration

38. @gretared Mastering Collaboration
For more check out the
book from O’Reilly Media
or Amazon.

39. www.productschool.com
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