2. A project is six months into its nine-month projected duration. The project manager reports that
the project is at least three months behind schedule because certain key stakeholders were
resistant to consequential changes due to the project.
What might have been done differently during project planning to avoid this situation?
A. Better execution of the Manage Stakeholder Engagement process
B. Development of a stakeholder engagement assessment matrix
C. Creation of a comprehensive stakeholder register
D. Establishment of a more robust communications management plan
HINT: Which among the answer choices represent activities that might be performed during the
Planning Process Group?
Question
3. The correct answer is B.
The scenario describes a situation where the resistance of certain key stakeholders has caused the project
to run behind schedule and is asking what might have been done differently during project planning.
Two of the answer choices represent activities, which are not associated with the Planning Process Group,
and, as a result, those responses can be eliminated. Both of the remaining answer choices represent
plausible actions that may have led to better stakeholder engagement.
The actual PMP exam may present questions with more than one correct answer, and the PMP aspirant
must select the 'best' answer among the potentially correct options. In this case, the development of the
stakeholder engagement assessment matrix directly addresses the issue described by the question.
Answer
4. The stakeholder engagement assessment matrix is used as a tool during the Plan Stakeholder
Engagement process and identifies key stakeholders along with their current and desired engagement
level. Classifications for stakeholder engagement may include unaware, resistant, neutral, supportive, and
leading.
In this scenario, certain key stakeholders were resistant to the project, which caused the project to run
behind schedule. A stakeholder engagement assessment matrix is the best tool for identifying resistant
stakeholders with enough influence to undermine a project.
In this case, identifying the current and desired engagement levels of the key stakeholders might have
allowed the project manager to take action to address the undesirable engagement levels and prevent
the stakeholder's resistance from negatively impact the project's performance.
Therefore, among the available options, the development of a stakeholder engagement assessment
matrix is the best answer to the question asked.
Answer
5. All our questions are updated to the latest
A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) standard.
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