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1. PMP EXAM
SAMPLE Q & A

2. A project is six months into its nine-month projected duration. The project manager reports that
the project is at least three months behind schedule because certain key stakeholders were
resistant to consequential changes due to the project.
What might have been done differently during project planning to avoid this situation?
A. Better execution of the Manage Stakeholder Engagement process
B. Development of a stakeholder engagement assessment matrix
C. Creation of a comprehensive stakeholder register
D. Establishment of a more robust communications management plan
HINT: Which among the answer choices represent activities that might be performed during the
Planning Process Group?
Question

3. The stakeholder engagement assessment matrix is used as a tool during the Plan Stakeholder Engagement
process and identifies key stakeholders along with their current and desired engagement level. Classifications
for stakeholder engagement may include unaware, resistant, neutral, supportive, and leading.
The correct answer is B.
The scenario describes a situation where the resistance of certain key stakeholders has caused the project to
run behind schedule and is asking what might have been done differently during project planning.
Two of the answer choices represent activities, which are not associated with the Planning Process Group, and,
as a result, those responses can be eliminated. Both of the remaining answer choices represent plausible
actions that may have led to better stakeholder engagement.
The actual PMP exam may present questions with more than one correct answer, and the PMP aspirant must
select the 'best' answer among the potentially correct options. In this case, the development of the stakeholder
engagement assessment matrix directly addresses the issue described by the question.
Answer

4. Therefore, among the available options, the development of a stakeholder engagement assessment matrix is
the best answer to the question asked.
In this scenario, certain key stakeholders were resistant to the project, which caused the project to run behind
schedule. A stakeholder engagement assessment matrix is the best tool for identifying resistant stakeholders
with enough influence to undermine a project.
In this case, identifying the current and desired engagement levels of the key stakeholders might have allowed
the project manager to take action to address the undesirable engagement levels and prevent the
stakeholder's resistance from negatively impact the project's performance.
Answer

5. All our questions are updated to the latest
A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) standard.
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