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2. You have just taken over a project in execution. During your first week, you determine that the project
team members spend a lot of time responding to unexpected requests for information from different
project stakeholders. Because of these interruptions, the team cannot focus on their project activities, and
as a result, the project is behind schedule.
A. Tell the team members to stop responding to unexpected requests since it is not the responsibility of
the team
B. Push the team to respond to all the requests faster so that they can perform their assigned project
activities on time
C. Ask the team to forward all stakeholder inquiries to you so that the team members can focus on their
assigned tasks
D. Review the communications management plan to understand how stakeholder requests should be
handled
HINT: What should a project manager do when issues are recognized?
Question
3. The correct answer is D.
Monitor Communications is the process of monitoring and controlling communications
throughout the entire project life cycle to ensure the information needs of the project and its
stakeholders are met. In this scenario, the stakeholders are reaching out directly to the project
team members, which is not the most effective use of the team's time. To determine why this is
happening, you need to review the communications management plan to determine how
stakeholder inquiries are to be managed. With this information, you can best judge whether the
stakeholders are violating that agreement. After that, you can proceed to make whatever
changes are needed to shield the project team from the time-consuming responses to the
stakeholders' requests for information and develop a better communications protocol for
stakeholder information requests.
Answer
4. All our questions are updated to the latest
A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) standard.
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