2. You have just taken over a project in execution. During your first week, you determine that the project team
members spend a lot of time responding to unexpected requests for information from different project
stakeholders. Because of these interruptions, the team cannot focus on their project activities, and as a result,
the project is behind schedule.
What should you do first?
A. Tell the team members to stop responding to unexpected requests since it is not the responsibility of the
team
B. Push the team to respond to all the requests faster so that they can perform their assigned project activities
on time
C. Ask the team to forward all stakeholder inquiries to you so that the team members can focus on their
assigned tasks
D. Review the communications management plan to understand how stakeholder requests should be handled
HINT: What should a project manager do when issues are recognized?
Question
3. The correct answer is D.
Monitor Communications is the process of monitoring and controlling communications throughout the
entire project life cycle to ensure the information needs of the project and its stakeholders are met.
In this scenario, the stakeholders are reaching out directly to the project team members, which is not the
most effective use of the team's time. To determine why this is happening, you need to review the
communications management plan to determine how stakeholder inquiries are to be managed.
With this information, you can best judge whether the stakeholders are violating that agreement. After
that, you can proceed to make whatever changes are needed to shield the project team from the time-
consuming responses to the stakeholders' requests for information and develop a better communications
protocol for stakeholder information requests.
Answer
4. All our questions are updated to the latest
A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) standard.
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