1. C. NICHELLE WRIGHT
204 MOURY AVENUE SE #19 ATLANTA, GEORGIA 30315
404-801-6550 ▪ cnichellewright@yahoo.com
Profile
Highly motivated, detailed oriented fast learner who is flexible and works well independently and
with others.
Innovative knowledge and experience in office management and team leadership with excellent
interpersonal, organizational, and analytical skills.
Advanced knowledge and understanding of business management, ethics, contract negotiation,
human resource practices, and project management
Ability to function very well in highly stressful situation while managing several tasks simultaneously.
Dynamic ability to make procedural decisions and judgments while maintaining a positive
attitude and work environment.
Passion for managing projects and, five (5) years of experience in planning unique events for any
occasion.
Superior customer service skills in a call center environment (HP, GE Capital, and Live Ops).
Proficient in Microsoft Office 2010, Word, Excel, Access, PowerPoint, Publisher, Project, Quicken,
Amano, McGann, Visio, Lotus, One Note, JD Edwards, AS400, PeopleSoft Financials, Maximo,
Event Pro, DAQ Billing, Peachtree Accounting, and Outlook.
Experience
Administrative Ops Coordinator ▪ 2003–2011▪ State of Georgia▪ Atlanta, Georgia
 Managed daily office operations for building of over 1,500 tenants.
 Created and maintained leasing, legal, and vendor filing system for branch and facilities office.
 Developed vendor spreadsheets, workflow tracking documents, and building inspection
checklists to create more efficient workflow for management and office staff.
 Assisted Management with facilities and preventive maintenance issues for building consistency.
 Diligently assisted tenants with controlled access, parking issues, and other concerns.
 Performed human resource duties, which included maintaining annual leave, sick leave,
compensatory time, and employee benefits packages.
 Generated workflow reports for maintenance team that assisted in tracking time, labor, and
equipment for jobs performed.
 Served as building managementliaison for issues, concerns, and requests of tenants.
 Created PR’s and PO’s and ordered equipment and supplies utilized to complete building repairs
and interoffice assignments.
 Accurately prepared quarterly budget for departmental operations and expenses in efforts to cut
overhead.
 Retained accurate inventory of all departmental equipment over $5000.
Office Manager ▪ 1998 – 2002▪ Dixon Security Services▪ Atlanta, Georgia
 Effectively managed office staff of 12 employees, which entailed creating employee schedules,
conflict resolution, team building, and addressedother employee issues and concerns.
 Planned company picnics, new employee meet and greets, Christmas parties, and celebratory
functions for company.
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2.  Interviewed potential candidates to ensure that they were qualified to fill vacancies for open
security and office positions.
 Conducted new employee orientation to discuss company policies, expectations, benefit
packages, and standard operating procedures.
 Accurately calculated payroll, overtime, and compensatory time for over 200 interand outer
office employees on a bi-weekly basis.
 Designed and created marketing materials for company in effort to obtain new client contracts.
Material included brochures, flyers, invitations, etc.
 Assisted CEO with proposals, bids, client meetings, and implementing new company policies to
boost employee morale.
 Conducted staff meeting on a weekly basis with office staff to delegate assignments, discuss
progression, and gain feedback.
 Collected revenue owed to company from past due accounts from clients.
Education& Training
Westwood College ▪ Atlanta, Georgia ▪ 2010-Present
October 2012 ▪ Bachelors in Business Administration/ Marketing Management
Atlanta Area Technical College ▪ Atlanta, Georgia ▪ 2009
Certificate of Completion ▪ Event Planning 101
Fulton High School▪ Atlanta, Georgia▪ 1985-1989
June 1989▪ Obtained High School Diploma
Enrichment Training Courses
 The Web Zone ▪Atlanta, Georgia ▪ 2011-2012
 Safety Hazard Training ▪ 2010-2011
 Software Applications ▪ 2003-2011
 Customer Service ▪ 2004 ▪ 2008-2010
 Effective Leadership ▪ 2009
 Risk Management Seminars ▪ 2007-2008
 Microsoft Computer Applications
Salary Negotiable
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