High Performance Culture


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High Performance Culture

  1. 1. What we need the most to make LeadCap a High Performance Culture Vidyadhar Prabhudesai 27/12/2008
  2. 2. Contents <ul><li>Metamorphosis </li></ul><ul><li>Change process </li></ul><ul><li>High performance </li></ul><ul><li>Roadmap </li></ul>
  3. 3. Metamorphosis
  4. 4. What about Human Being <ul><li>Let us do an exercise </li></ul><ul><li>Think of highs and lows in your life </li></ul><ul><li>Draw using XY graph </li></ul><ul><li>Share it </li></ul>
  5. 5. My graph High Low Age School College Coke HP- Y1 HP- Y2 HP- Y3 HP- Y4 LeadCap
  6. 6. What about LeadCap <ul><li>LeadCap has gone through many changes in last 3 months </li></ul><ul><li>Some implications what I have seen….. </li></ul>
  7. 7. Stages of Change Process <ul><li>Stage 1: Resistance </li></ul><ul><li>The chameleon adapts easily to its environment </li></ul><ul><li>People have resisted change because it can mean coming out of their comfort zone and perhaps risking failure </li></ul><ul><li>People will criticize, complain, withdraw, or become unsupportive of others </li></ul>
  8. 8. Stages of Change Process <ul><li>Stage 2: Uncertainty </li></ul><ul><li>Individuals were uncertain about their ability </li></ul><ul><li>&quot;What's in it for me?&quot; people get confused </li></ul><ul><li>Stress symptoms - physical, emotional or mental that are attributed to change </li></ul>
  9. 9. Stages of Change Process <ul><li>Stage 3: Assimilation </li></ul><ul><li>As people began to move from resistance to assimilation they begin to gradually implement change. </li></ul><ul><li>Slowly, they begin to try… </li></ul>
  10. 10. Stages of Change Process <ul><li>Stage 4: Integration </li></ul><ul><li>Integration occurs when people have begun to accept the changes. </li></ul><ul><li>Confidence builds while learning and adjustments have taken place. </li></ul>
  11. 11. Stages of Change Process <ul><li>Stage 5: Acceptance </li></ul><ul><li>When people have reached the acceptance stage, they appear less stressed and become more supportive. </li></ul><ul><li>They feel conquered a new challenge. </li></ul><ul><li>This empowers people and increases their self-esteem </li></ul>
  12. 12. What is performance Q: Why did chicken fail?
  13. 13. What is performance A: Did not meet expectation
  14. 14. What is High performance culture <ul><li>&quot;A physical or virtual environment designed to make workers as effective as possible in supporting business goals and providing value.” </li></ul><ul><ul><li>Gartner </li></ul></ul>
  15. 15. What is high performance culture I can’t do it I did it I wish I can I think I can I will do it
  16. 16. Two stages in making of HPC <ul><li>Putting the basic enablers in place </li></ul><ul><li>Transforming how work is done to ensure top performance day in, day out </li></ul>
  17. 17. Enablers <ul><li>Selection </li></ul><ul><li>Engaging new starters </li></ul><ul><li>Training & Development </li></ul><ul><li>Pay and benefits (De-risk) </li></ul><ul><li>Diversity </li></ul><ul><li>Work environment  </li></ul><ul><li>Record  </li></ul>
  18. 18. Transformers <ul><li>Clear vision </li></ul><ul><li>Leadership </li></ul><ul><li>Team based working </li></ul><ul><li>Flexible </li></ul><ul><li>Open communication </li></ul><ul><li>Participation  </li></ul><ul><li>Innovation </li></ul>
  19. 19. Performance curve
  20. 20. Where are we ?? High High Low Low Growth Performance
  21. 21. Where we are heading ?? High High Low Low Growth Performance
  22. 22. How can we achieve <ul><li>Plan ahead </li></ul><ul><li>Predict future </li></ul><ul><li>Execute </li></ul><ul><li>Controlled steps </li></ul><ul><li>Study </li></ul><ul><li>Analyze </li></ul><ul><li>Take action </li></ul><ul><li>Improve </li></ul>Simple Process
  23. 23. How can we achieve <ul><li>At the heart of People Excellence is the building of a high performance culture. </li></ul><ul><li>Nothing helps an individual more than to be given responsibility and to know they are trusted. </li></ul><ul><li>Success depends on the performance of each individual, our teams and the total organization. </li></ul>
  24. 24. Bottom rule Don’t do something if it is not profitable and highly visible We wont be known as a High performance culture until we commit high visibility and deliver on the promises
  25. 25. We need regular cash flows to sustain….. Please do the needful India needs YOU