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CONCEPT OF
BANKING
TECHNOLOGY
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Dr. R. Muthu Krishnaveni, Assistant Professor of Commerce
Saiva Bhanu Kshatriya College, Aruppukottai
Advanced ledger posting
machine
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Magnetic ink character recognition
technology
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Optical character recognition
technology
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Cash dispensers
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Automated teller machines
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Personal identification number
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 Four digits code to access the function of
ATM
ATM OPeration
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 Withdrawal
 Deposit
 Transfer
 Fast cash
 Balance enquire
 Mini statement
 Other Some examples Video
ATM OPERATION -
WidhDrawAl
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There are few steps to withdrawal cash from
ATM:
 Step 1 : Insert Card. Insert Card. ...
 Step 2 : Select your language. This is the most
easiest task to do I think. ...
 Step 3 : Enter your PIN. Enter your pin. ...
 Step 4 : Transaction Type. ...
 Step 5 : Account Type. ...
 Step 6 : Enter Amount. ...
 Step 7 : Take Your Money. ...
 Step 8: Another Transactions.
Smart quill computer pen
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Core banking solution
 Customer centric
banking
experience
 Customer
information,
account
information and
financial
transaction
posting available
11
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Electronic banking
Banking
with use of
electronic
tools and
facilities
12
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Electronic money
Electronic
store of
monetary
value on a
technical
device
13
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Electronic cheque
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Electronic purse
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Debit cards
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Credit cards
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Smart card
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Home/office banking
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Mobile banking
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MOBILE banking
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Mobile banking is a service provided by
a bank or other financial institution that allows
its customers to conduct some financial
transactions remotely using a mobile
device such as a mobile phone or tablet.
Mobile banking differs from mobile
payments, which involves the use of a mobile
device to pay for goods or services either at
the point of sale or remotely, analogously to
the use of a debit or credit card to effect
an EFTPOS payment.
MOBILE banking SERViCES
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 Account information
 Mini-statements and checking of account history
 Alerts on account activity or passing of set thresholds
 Monitoring of term deposits
 Access to loan statements
 Access to card statements
 Mutual funds / equity statements
 Insurance policy management
MOBILE banking SERViCES
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 Transaction
 Funds transfers between the customer's linked
accounts
 Paying third parties, including bill payments and third
party fund transfers(see, e.g., FAST)
 Check Remote Deposit
 Investments
 Portfolio management services
 Real-time stock quotes
 Personalized alerts and notifications on security
prices
MOBILE banking SERViCES
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 Support
 Status of requests for credit, including mortgage
approval, and insurance coverage
 Check (cheque) book and card requests
 Exchange of data messages and email, including
complaint submission and tracking
 ATM Location
 Content services
 General information such as weather updates, news
 Loyalty-related offers
 Location-based services
Telephone banking
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Telephone banking
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Telephone banking is a service provided by
a bank or other financial institution, that
enables customers to perform a range of financial
transactions over the telephone, without the need
to visit a bank branch or automated teller
machine. Telephone banking times are usually
longer than branch opening times, and some
financial institutions offer the service on a 24-
hour basis. Most financial institutions have
restrictions on which accounts may be accessed
through telephone banking, as well as a limit on
the amount that can be transacted.
Telephone banking - Operation
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To use a financial institution's telephone banking
facility, a customer must first register with the institution
for the service. They would be assigned a customer
number and they may be given or set up their
own password (under various names) for customer
verification.
To access telephone banking, the customer would
call a special phone number set up by the financial
institution. The service can be provided using an
automated system, using speech recognition
and DTMF technology or by live customer
service representatives. After calling the number, they
would enter on the keypad the customer number and
password.
Telephone banking - Operation
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Some financial institutions have set up
additional security steps for access, but there
is no consistency to the approach adopted.
Most telephone banking services use an
automated phone answering system with
phone keypad response or voice recognition
capability. To ensure security, the customer
must first authenticate through a numeric or
verbal password or through security
questions asked by a live representative.
Internet banking
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Online banking is an electronic payment
system that enables customers of a financial
institution to conduct financial transactions on
a website operated by the institution, such as a
retail bank, virtual bank, credit union or
building society. Online banking is also
referred as internet banking, e-banking, virtual
banking and by other terms.
Internet banking
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non-transactional tasks
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 Viewing account balances
 Viewing recent transactions
 Downloading bank statements, for example
in PDF format
 Viewing images of paid cheques
 Ordering cheque books
 Download periodic account statements
 Downloading applications for M-banking, E-
banking
transact banking tasks
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 Funds transfers between the customer's linked accounts
 Paying third parties, including bill payments (see,
e.g., BPAY) and third party fund transfers (see,
e.g., FAST)
 Investment purchase or sale
 Loan applications and transactions, such as repayments
of enrollments
 Credit card applications
 Register utility billers and make bill payments
 Financial institution administration
 Management of multiple users having varying levels of
authority
 Transaction approval process
Electronic fund transfer at point of
sales33
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Special electronic funds transfer
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 Multiple settlements in a day
 Settlement centralised at Mumbai
 Rs. 2 per transaction
Special electronic funds transfer
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 Object
To facilitate an efficient secure economical
reliable and expeditious system of FT &
clearing
To relieve the stress on existing paper
based FT and clearing
Electronic payment system
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 Convenient way of making a purchase or
paying without holding cash or having to go
through the process of completing a cheque
And
 Producing some form of acceptable of
Identification
Shared payment network
system
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 Recommendations of the Rengarajan
committee - computerisation of banks
 IBA launched 1st SPNS named SWADHAN in
1998 at Mumbai (pilot project)
 Connect
 ATM
 POS
 BTM
 Cash dispenser
Shared payment network
system
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 International network such as
 VISA
 Master Card
 Amrx
 JCB
Swadhan (one’s own wealth)
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 Registered trade mark of Indian SPNS
 No exchange fee charged to change an old
ATM card for a Swadhan card.
 Rs 3,000 fixed as the ceiling on withdrawal.
 Exception made for select customers who can
withdraw up to Rs.10,000. Still, this is lower
than the average withdrawal of Rs.15,000 by
regular ATMs.
Swadhan (one’s own wealth)
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 IBA gives banks the discretion to decide a
higher maximum amount for withdrawal.
 Transactions conducted through any of the
member banks appear on a bank statement,
which is given only by your own bank.
 All transactions conducted in any of the
member banks appear on the bank statement,
but only your own bank will provide this
 However, no overdraft facility is available on
Swadhan cards
Real time gross settlement
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 Real time payment system
 Inter bank payment system
 Processed & settled continuously
 The payments are final and irrevocable
 Electronic remittance or Clearing system
facilitates transfer of funds between branches
of same/different banks within couple of hours
Retail payment system
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 Effected through
 Cheque clearing system
 MICR
 Non-MICR
 ECS
 Debit
 credit
 EFT
 NEFT
Cheque truncation system
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Electronic clearing service
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 Recommendation of Saraf Committee
 Introduced April 1995
 Banking transaction cleared through electronic
devices
 ECS avail for both
 Credit
 Debit
Credit clearing
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 Collection undertaken by Banks & Financial
Institution
 Direct deposit of a large number of interest,
dividend warrants into bank a/c of SH.,
depositors, Investors
 Available in
 Mumbai
 Chennai
 Kolkata
 New Delhi
Debit clearing
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 Collection undertaken by Public Utility
Services
 Principle of multiple debited single credits
 Introduced in Feb. 1997
 PUS are
 Telephone
 Gas
 EB
Electronic fund transfer
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National electronic fund transfer
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Universal banking
 Different types of
banking entities
are universal
banks
 Includes
investment service
in addition to
savings and loan
49
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Universal banking
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A universal bank participates in many kinds
of banking activities and is both a commercial
bank and an investment bank as well as
providing other financial services such
as insurance. These are also called full-service
financial firms, although there can also be full-
service investment banks which provide
wealth and asset management, trading,
underwriting, researching as well as financial
advisory.
Local area network
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Metropolitan area network
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Wide area network
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banknet
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 Common communication network set up by
RBI
 Facilitate transfer of inter-bank messages
within India
 Commenced in Feb.. 1991
 Banker have provision to access BANKNET
from their premises
brisknet
 Software developed
to bring speed and
ease in clearing
transaction.
 Play special role in
inter bank
reconciliation
55
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Computerised message
transfer(comet)
 Communication
software for
BANKNET
 Provides additional
function
 Dial-up support
 File transfer
 E2E encryption/
authentication
 Checksum feature
 PING facility
 Notification
 Split screen visual
communication
 System & message
status log
 Screen painter
 Batch I/O interface
 Backup & restore
facility
 Bridge between
BANKNET & SWIFT
56
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rbinet
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 Software developed to overcome some of the
limitations of COMET.
 Facilitates transfer of large file messages
programs etc
 Provide for acknowledgement to the source
node
 Status of a message know at any time
infinet
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 Communication network - Indian Financial NETwork
 Improve the payment
 The INdian FInancial NETwork [INFINET] is the
communication backbone for the Indian Banking and
Financial Sector. All banks in the public sector, private sector,
cooperative, etc., and the premier financial institutions in the
country are eligible to become members of the INFINET. The
INFINET is a Closed User Group Network for the exclusive
use of member banks and financial institutions and is the
communication backbone for the National Payments System,
which caters mainly to inter-bank applications like RTGS,
Delivery Vs Payment , Government Transactions, Automatic
Clearing House, etc.
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JAMMU
CHANDIGARH
DELHI
JAIPUR
AHMEDABAD
MUMBAI
PUNE
BANGALORE
THIRUVANANTHAPURAM
CHENNAI
HYDERABAD
BHUBANESHWAR
CALCUTTA
PATNAKANPUR
GUWAHATI
BHOPAL
Back up NMS at Mumbai
NMS at Hyderabad
Integration of VSAT network
with Terrestrial network at all
Offices of the RBI
DESIGN OF TERRESTRIAL NETWORK AND
INTEGRATION WITH VSAT NETWORK
2 mbps leased line
64 kbps leased line
VSAT Network
NAGPUR
KOCHI
GOA
LUCKNOW
Demand Note paid
for all the links
Inet – IDBI NETWORK
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Nicnet - National Informatics Centre Network
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 NIC has established Informatics Technology (IT) Units in the ministries
and departments of the Government of India. A number of IT units
comprise an Informatics Division. the division is responsible for
interacting with the users, studying their information requirements and
arranging for the necessary hardware and software for the MIS support
within the minis try/department. While the IT units interact with the end-
users and ensure the smooth operation of the equipment and application
software, as well as connectivity to NICNET; the division also catalyses
projects which can integrate information from the field offices for timely
and effective decision making. the latter are implemented by NIC on
turnkey basis. These commercial projects are executed by NIC at no
profit (cost plus),providing enormous savings to the user departments
compared to what would be charged by the commercial software
consultants.
 INFORM
Strutured financial messaging
SYSTEM
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 Structured Financial Messaging System (SFMS)
is a secure messaging standard developed to
serve as a platform for intra-bank and inter-bank
applications. It is an Indianstandard similar
to SWIFT (Society for World-wide Interbank
Financial Telecommunications) which is the
international messaging system used for financial
messaging globally.
 SFMS can be used for secure communication
within the bank and between banks. The SFMS
was launched on December 14, 2001 at IDRBT
Very small aperture terminal
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A very small aperture terminal (VSAT) is a two-
way satellite ground station or a stabilized maritime
VSAT antenna with a dish antenna that is smaller than
3 meters. The majority of VSAT antennas range from
75 cm to 1.2 m. Data rates range from 4 kbit/s up to 4
Mbit/s; some upgraded modules can even reach a
max downlink of up to 16 Mbit/s. VSATs access
satellites in geosynchronous orbit to relay data from
small remote earth stations (terminals) to other
terminals (in mesh topology) or master earth station
"hubs"
Very small aperture terminal
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VSATs are used to transmit narrowband data
(e.g., point-of-sale transactions using credit cards,
polling or RFID(Radio-frequency
identification) data, or SCADA(supervisory control
and data acquisition)), or broadband data (for the
provision of satellite Internet access to remote
locations, VoIP or video). VSATs are also used for
transportable, on-the-move (utilising phased
array antennas) or
mobile maritime communications.
Very small aperture terminal
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High speed vsat network
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 BSNL VSAT is a single platform for all your
communication needs like:
 Leased Lines starting from 4Kbps onwards
 High speed Broadband Internet
 IP Multicasting, Video Conferencing
 Voice Telephone, Facsimile
High speed vsat network
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 Trans / Receive Data rates of 512 Kbps and above
 10/100 Mbps Ethernet Interface
 Voice Telephony with add on ATA (Analog
Telephone Adaptor)
 Very minimal power consumption: 75W
 Sleek and Compact IDU (Table mountable),
occupies very little space of 25 cm x 21cm x 6cm
Optical fibre technology
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Answering back voice response
system
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Interactive Voice Response (IVR) is an
automated telephony system that interacts
with callers, gathers information and routes
calls to the appropriate recipient. An IVR
system (IVRS) accepts a combination of voice
telephone input and touch-tone keypad
selection and provides appropriate responses
in the form of voice, fax, callback, e-mail and
perhaps other media.
Answering back voice response
system
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An IVR system consists of telephony
equipment, software applications,
a database and a supporting infrastructure.
Common IVR applications include:
Bank and stock account balances and transfers
Surveys and polls
Office call routing
Call center forwarding
Simple order entry transactions
Selective information lookup (movie schedules, etc.)

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Concept of banking technology

  • 1. CONCEPT OF BANKING TECHNOLOGY RMKV_SBKC 1 Dr. R. Muthu Krishnaveni, Assistant Professor of Commerce Saiva Bhanu Kshatriya College, Aruppukottai
  • 3. Magnetic ink character recognition technology RMKV_SBKC 3
  • 7. Personal identification number RMKV_SBKC 7  Four digits code to access the function of ATM
  • 8. ATM OPeration RMKV_SBKC 8  Withdrawal  Deposit  Transfer  Fast cash  Balance enquire  Mini statement  Other Some examples Video
  • 9. ATM OPERATION - WidhDrawAl RMKV_SBKC 9 There are few steps to withdrawal cash from ATM:  Step 1 : Insert Card. Insert Card. ...  Step 2 : Select your language. This is the most easiest task to do I think. ...  Step 3 : Enter your PIN. Enter your pin. ...  Step 4 : Transaction Type. ...  Step 5 : Account Type. ...  Step 6 : Enter Amount. ...  Step 7 : Take Your Money. ...  Step 8: Another Transactions.
  • 10. Smart quill computer pen RMKV_SBKC 10
  • 11. Core banking solution  Customer centric banking experience  Customer information, account information and financial transaction posting available 11 RMKV_SBKC
  • 12. Electronic banking Banking with use of electronic tools and facilities 12 RMKV_SBKC
  • 13. Electronic money Electronic store of monetary value on a technical device 13 RMKV_SBKC
  • 21. MOBILE banking RMKV_SBKC 21 Mobile banking is a service provided by a bank or other financial institution that allows its customers to conduct some financial transactions remotely using a mobile device such as a mobile phone or tablet. Mobile banking differs from mobile payments, which involves the use of a mobile device to pay for goods or services either at the point of sale or remotely, analogously to the use of a debit or credit card to effect an EFTPOS payment.
  • 22. MOBILE banking SERViCES RMKV_SBKC 22  Account information  Mini-statements and checking of account history  Alerts on account activity or passing of set thresholds  Monitoring of term deposits  Access to loan statements  Access to card statements  Mutual funds / equity statements  Insurance policy management
  • 23. MOBILE banking SERViCES RMKV_SBKC 23  Transaction  Funds transfers between the customer's linked accounts  Paying third parties, including bill payments and third party fund transfers(see, e.g., FAST)  Check Remote Deposit  Investments  Portfolio management services  Real-time stock quotes  Personalized alerts and notifications on security prices
  • 24. MOBILE banking SERViCES RMKV_SBKC 24  Support  Status of requests for credit, including mortgage approval, and insurance coverage  Check (cheque) book and card requests  Exchange of data messages and email, including complaint submission and tracking  ATM Location  Content services  General information such as weather updates, news  Loyalty-related offers  Location-based services
  • 26. Telephone banking RMKV_SBKC 26 Telephone banking is a service provided by a bank or other financial institution, that enables customers to perform a range of financial transactions over the telephone, without the need to visit a bank branch or automated teller machine. Telephone banking times are usually longer than branch opening times, and some financial institutions offer the service on a 24- hour basis. Most financial institutions have restrictions on which accounts may be accessed through telephone banking, as well as a limit on the amount that can be transacted.
  • 27. Telephone banking - Operation RMKV_SBKC 27 To use a financial institution's telephone banking facility, a customer must first register with the institution for the service. They would be assigned a customer number and they may be given or set up their own password (under various names) for customer verification. To access telephone banking, the customer would call a special phone number set up by the financial institution. The service can be provided using an automated system, using speech recognition and DTMF technology or by live customer service representatives. After calling the number, they would enter on the keypad the customer number and password.
  • 28. Telephone banking - Operation RMKV_SBKC 28 Some financial institutions have set up additional security steps for access, but there is no consistency to the approach adopted. Most telephone banking services use an automated phone answering system with phone keypad response or voice recognition capability. To ensure security, the customer must first authenticate through a numeric or verbal password or through security questions asked by a live representative.
  • 29. Internet banking RMKV_SBKC 29 Online banking is an electronic payment system that enables customers of a financial institution to conduct financial transactions on a website operated by the institution, such as a retail bank, virtual bank, credit union or building society. Online banking is also referred as internet banking, e-banking, virtual banking and by other terms.
  • 31. non-transactional tasks RMKV_SBKC 31  Viewing account balances  Viewing recent transactions  Downloading bank statements, for example in PDF format  Viewing images of paid cheques  Ordering cheque books  Download periodic account statements  Downloading applications for M-banking, E- banking
  • 32. transact banking tasks RMKV_SBKC 32  Funds transfers between the customer's linked accounts  Paying third parties, including bill payments (see, e.g., BPAY) and third party fund transfers (see, e.g., FAST)  Investment purchase or sale  Loan applications and transactions, such as repayments of enrollments  Credit card applications  Register utility billers and make bill payments  Financial institution administration  Management of multiple users having varying levels of authority  Transaction approval process
  • 33. Electronic fund transfer at point of sales33 RMKV_SBKC
  • 34. Special electronic funds transfer RMKV_SBKC 34  Multiple settlements in a day  Settlement centralised at Mumbai  Rs. 2 per transaction
  • 35. Special electronic funds transfer RMKV_SBKC 35  Object To facilitate an efficient secure economical reliable and expeditious system of FT & clearing To relieve the stress on existing paper based FT and clearing
  • 36. Electronic payment system RMKV_SBKC 36  Convenient way of making a purchase or paying without holding cash or having to go through the process of completing a cheque And  Producing some form of acceptable of Identification
  • 37. Shared payment network system RMKV_SBKC 37  Recommendations of the Rengarajan committee - computerisation of banks  IBA launched 1st SPNS named SWADHAN in 1998 at Mumbai (pilot project)  Connect  ATM  POS  BTM  Cash dispenser
  • 38. Shared payment network system RMKV_SBKC 38  International network such as  VISA  Master Card  Amrx  JCB
  • 39. Swadhan (one’s own wealth) RMKV_SBKC 39  Registered trade mark of Indian SPNS  No exchange fee charged to change an old ATM card for a Swadhan card.  Rs 3,000 fixed as the ceiling on withdrawal.  Exception made for select customers who can withdraw up to Rs.10,000. Still, this is lower than the average withdrawal of Rs.15,000 by regular ATMs.
  • 40. Swadhan (one’s own wealth) RMKV_SBKC 40  IBA gives banks the discretion to decide a higher maximum amount for withdrawal.  Transactions conducted through any of the member banks appear on a bank statement, which is given only by your own bank.  All transactions conducted in any of the member banks appear on the bank statement, but only your own bank will provide this  However, no overdraft facility is available on Swadhan cards
  • 41. Real time gross settlement RMKV_SBKC 41  Real time payment system  Inter bank payment system  Processed & settled continuously  The payments are final and irrevocable  Electronic remittance or Clearing system facilitates transfer of funds between branches of same/different banks within couple of hours
  • 42. Retail payment system RMKV_SBKC 42  Effected through  Cheque clearing system  MICR  Non-MICR  ECS  Debit  credit  EFT  NEFT
  • 44. Electronic clearing service RMKV_SBKC 44  Recommendation of Saraf Committee  Introduced April 1995  Banking transaction cleared through electronic devices  ECS avail for both  Credit  Debit
  • 45. Credit clearing RMKV_SBKC 45  Collection undertaken by Banks & Financial Institution  Direct deposit of a large number of interest, dividend warrants into bank a/c of SH., depositors, Investors  Available in  Mumbai  Chennai  Kolkata  New Delhi
  • 46. Debit clearing RMKV_SBKC 46  Collection undertaken by Public Utility Services  Principle of multiple debited single credits  Introduced in Feb. 1997  PUS are  Telephone  Gas  EB
  • 48. National electronic fund transfer RMKV_SBKC 48
  • 49. Universal banking  Different types of banking entities are universal banks  Includes investment service in addition to savings and loan 49 RMKV_SBKC
  • 50. Universal banking RMKV_SBKC 50 A universal bank participates in many kinds of banking activities and is both a commercial bank and an investment bank as well as providing other financial services such as insurance. These are also called full-service financial firms, although there can also be full- service investment banks which provide wealth and asset management, trading, underwriting, researching as well as financial advisory.
  • 54. banknet RMKV_SBKC 54  Common communication network set up by RBI  Facilitate transfer of inter-bank messages within India  Commenced in Feb.. 1991  Banker have provision to access BANKNET from their premises
  • 55. brisknet  Software developed to bring speed and ease in clearing transaction.  Play special role in inter bank reconciliation 55 RMKV_SBKC
  • 56. Computerised message transfer(comet)  Communication software for BANKNET  Provides additional function  Dial-up support  File transfer  E2E encryption/ authentication  Checksum feature  PING facility  Notification  Split screen visual communication  System & message status log  Screen painter  Batch I/O interface  Backup & restore facility  Bridge between BANKNET & SWIFT 56 RMKV_SBKC
  • 57. rbinet RMKV_SBKC 57  Software developed to overcome some of the limitations of COMET.  Facilitates transfer of large file messages programs etc  Provide for acknowledgement to the source node  Status of a message know at any time
  • 58. infinet RMKV_SBKC 58  Communication network - Indian Financial NETwork  Improve the payment  The INdian FInancial NETwork [INFINET] is the communication backbone for the Indian Banking and Financial Sector. All banks in the public sector, private sector, cooperative, etc., and the premier financial institutions in the country are eligible to become members of the INFINET. The INFINET is a Closed User Group Network for the exclusive use of member banks and financial institutions and is the communication backbone for the National Payments System, which caters mainly to inter-bank applications like RTGS, Delivery Vs Payment , Government Transactions, Automatic Clearing House, etc.
  • 59. RMKV_SBKC 59 JAMMU CHANDIGARH DELHI JAIPUR AHMEDABAD MUMBAI PUNE BANGALORE THIRUVANANTHAPURAM CHENNAI HYDERABAD BHUBANESHWAR CALCUTTA PATNAKANPUR GUWAHATI BHOPAL Back up NMS at Mumbai NMS at Hyderabad Integration of VSAT network with Terrestrial network at all Offices of the RBI DESIGN OF TERRESTRIAL NETWORK AND INTEGRATION WITH VSAT NETWORK 2 mbps leased line 64 kbps leased line VSAT Network NAGPUR KOCHI GOA LUCKNOW Demand Note paid for all the links
  • 60. Inet – IDBI NETWORK RMKV_SBKC 60
  • 61. Nicnet - National Informatics Centre Network RMKV_SBKC 61  NIC has established Informatics Technology (IT) Units in the ministries and departments of the Government of India. A number of IT units comprise an Informatics Division. the division is responsible for interacting with the users, studying their information requirements and arranging for the necessary hardware and software for the MIS support within the minis try/department. While the IT units interact with the end- users and ensure the smooth operation of the equipment and application software, as well as connectivity to NICNET; the division also catalyses projects which can integrate information from the field offices for timely and effective decision making. the latter are implemented by NIC on turnkey basis. These commercial projects are executed by NIC at no profit (cost plus),providing enormous savings to the user departments compared to what would be charged by the commercial software consultants.  INFORM
  • 62. Strutured financial messaging SYSTEM RMKV_SBKC 62  Structured Financial Messaging System (SFMS) is a secure messaging standard developed to serve as a platform for intra-bank and inter-bank applications. It is an Indianstandard similar to SWIFT (Society for World-wide Interbank Financial Telecommunications) which is the international messaging system used for financial messaging globally.  SFMS can be used for secure communication within the bank and between banks. The SFMS was launched on December 14, 2001 at IDRBT
  • 63. Very small aperture terminal RMKV_SBKC 63 A very small aperture terminal (VSAT) is a two- way satellite ground station or a stabilized maritime VSAT antenna with a dish antenna that is smaller than 3 meters. The majority of VSAT antennas range from 75 cm to 1.2 m. Data rates range from 4 kbit/s up to 4 Mbit/s; some upgraded modules can even reach a max downlink of up to 16 Mbit/s. VSATs access satellites in geosynchronous orbit to relay data from small remote earth stations (terminals) to other terminals (in mesh topology) or master earth station "hubs"
  • 64. Very small aperture terminal RMKV_SBKC 64 VSATs are used to transmit narrowband data (e.g., point-of-sale transactions using credit cards, polling or RFID(Radio-frequency identification) data, or SCADA(supervisory control and data acquisition)), or broadband data (for the provision of satellite Internet access to remote locations, VoIP or video). VSATs are also used for transportable, on-the-move (utilising phased array antennas) or mobile maritime communications.
  • 65. Very small aperture terminal RMKV_SBKC 65
  • 66. High speed vsat network RMKV_SBKC 66  BSNL VSAT is a single platform for all your communication needs like:  Leased Lines starting from 4Kbps onwards  High speed Broadband Internet  IP Multicasting, Video Conferencing  Voice Telephone, Facsimile
  • 67. High speed vsat network RMKV_SBKC 67  Trans / Receive Data rates of 512 Kbps and above  10/100 Mbps Ethernet Interface  Voice Telephony with add on ATA (Analog Telephone Adaptor)  Very minimal power consumption: 75W  Sleek and Compact IDU (Table mountable), occupies very little space of 25 cm x 21cm x 6cm
  • 69. Answering back voice response system RMKV_SBKC 69 Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.
  • 70. Answering back voice response system RMKV_SBKC 70 An IVR system consists of telephony equipment, software applications, a database and a supporting infrastructure. Common IVR applications include: Bank and stock account balances and transfers Surveys and polls Office call routing Call center forwarding Simple order entry transactions Selective information lookup (movie schedules, etc.)