4. Objectives of E-Banking
From banker’s point of view
Provide retail services at reducing cost.
Reduction of administrative expenses.
Increase of income through different types of fees.
Strengthening the position of in the competitive environment.
Expanding the services in the remote areas.
From client’s point of view
Receiving timely and instant information.
Ability to deposit and withdraw of money within sort time & lower cost.
Advantageously making payment for the goods and services.
Enjoying utmost protection of the accounts maintained under E-Banking
etc.
7. Automated Teller Machines (ATMs)
It is a computer controlled device at which the customers can
make withdrawals, check balance without involving any
individuals.
To use this system customers are given a plastic card which
contains the customer’s name & account no.
Customer is given a pin number.
8. Functions of ATM
24-hour access to cash
View Account Balances & Mini-statements
Order a Cheque Book / Account Statement
Transfer Funds between accounts
Refill your Prepaid card
Pay your utility bills
Deposit cash or cheques
Change your PIN etc.
9. Debit Card
• A debit card is a plastic card that provides an
alternative payment method to cash when
making purchases.
• It can be called an electronic cheque, as the
funds are withdrawn directly from either the
bank account, or from the remaining balance on
the card.
10. Advantages of Debit Cards
Increasing Revenue
Reducing Expenditure
Providing high client services
Easy to access etc.
11. Credit Card
• Credit cards allow you to 'buy goods now and
pay later' - called 'buying on credit'.
• They aren't linked to your bank account.
• The rates of interest - indicated by the APR
(annual percentage rate) - is very high.
12. Under POS service, card owner’s accounts became debit and seller’s accounts
became credit for the amount of the purchased goods or services.
Taka can be transferred by two ways:
1. Seller is required to make a sales draft like credit card. Then this sales draft
would debit the card owner’s account and credit the seller’s account.
2. Respective clients/financial institution/sellers accounts are to be debited or
credited by transferring taka from online point of sale terminals.
Point of Sale (POS) Service
14. Internet Banking
It has helped in banking at the click of a
mouse.
In internet banking , customer of a bank
with a pc can log on to the bank website &
conduct basic functions.
15. Risk in E-Banking
Operational Security Risk
Legal Risk
Reputation Risk
Traditional Risk
16. Problems of the E-Banking
Inefficiency and inadequate knowledge.
Lack of proper strategic plan.
Lack of international standard communication channel.
High cost of establishing online banking system.
Inadequate back and front office Management.
Inefficiency clearing house facilities etc.
17. Recommendation to prosper E-
Banking
To implement E-banking successfully in Bangladesh
following recommendation are give below:
Hardware and software should be properly designed.
The clearing house operating Operation should be fully automated
system.
Banks should have their own strategic plans to implement the
online banking system.
The country needs to develop E-business with the help of ICT
facilities.
Public and private participation (PPP) for E-business should be
encouraged for economic development.