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Office of Communications
Engage
Disagree, ask, comment, heckle: @mhames
linkedin.com/in/matthames
Join the Conversation: #eduweb14
#thisiswhereIwork
About me
#InAllSeasons
I am not the social media guy
Office of Communications
We like the number 13 at Colgate
#AlumniSubmitted13
Office of Communications
Alumni like the number 13
#TheyReallyLike13
Office of Communications
On 12/13/13, Colgate raised
$5.1 million from almost 6,000
individual donors.
Office of Communications
13 reasons why
it happened
#1: look to the stars
Colgate.edu
Facebook
LinkedIn
Twitter
YouTube
Delicious Google+
Livestream
Pinterest
Flickr
#PlusTheNextShinyThing
Colgate.edu
Facebook
LinkedIn
Twitter
YouTube
Delicious Google+
Livestream
Pinterest
Flickr
Office of Communications
Platform Fans % alumni Monthly Reach
Facebook 15,013 40% 160.7K
Twitter 12,700 6% 263.9K
Linkedin University page 22,406 89% 50.9K
LinkedIn alumni group 7,327 98% ??
Google+ 1,339 9% 6.2K (+ SERP)
YouTube 1,118 ? 12.3K
Pinterest 544 ? 20.1K
The vanity metrics
The metrics
Don’t want to make these public.
Office of Communications
#2: draw
funnels
Office of Communications
Students
website
Admissions funnel
Alumni engagement
Socialmedia
News
calendar
Printmaterials
Emailoutreach
Cool marketing to
prospective students
Cool marketing to alumni
#mulletmarketing
Office of Communications
And maybe none of something.
#3: fight for one of everything
Office of Communications
Office of Communications
Office of Communications
#Lotsofhittingthings
#4: Plan for a behavior
Office of Communications
#5: don’t create
Office of Communications
#6: assume
people don’t
care
Office of Communications
#7: engage internally
Office of Communications
#RaderinNYC
Office of Communications
#8: love your data
Office of Communications
#9: embrace the
nudge
Office of Communications
This is a nudge
Office of Communications
#10: Train
your
audience
Office of Communications
Office of Communications
Office of Communications
#11: invent digital events
Office of Communications
Colgate Day
Office of Communications
Colgate Day is a made up
digital event.
Office of Communications
We set our sites higher
Office of Communications
#12: give up
your channels
Office of Communications
We made the first goal by around
11:13am
Office of Communications
Office of Communications
Office of Communications
Office of Communications
Office of Communications
Office of Communications
Office of Communications
Office of Communications
#BetterOffDeadSkiSlope
Office of Communications
#Engagement=fans
Office of Communications
#TheGoodOldDays
Office of Communications
#Haditupat2pm
Office of Communications
#StillWatching
Office of Communications
Office of Communications
Office of Communications
#13: Experiment.
Office of Communications
Office of Communications
Office of Communications
85K engaged
Office of Communications
#PhotosbyAndyDaddio
Questions
?
@mhames
linkedin.com/in/matthames
Rate my presentation:
www.eduwebspeakersurvey.com
(mobile, tablet or laptop)

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Engage your audience Eduweb14