m-hance: Three Steps to Success Event took place in Central London on 12th May 2015 and attended by our Microsoft Dynamics experts and customers looking to see how their ERP and CRM software can help them exceed business objectives. The event was delivered across 2 separate streams: a Microsoft Dynamics GP stream for finance professionals; and a Microsoft Dynamics CRM stream for marketing/support managers.

1. Three steps to success
2. “m-hance” with
Microsoft
SharePoint
Amanda Grant
Market Development Director
3 Steps to Success

2. I’ve heard of SharePoint
but I’m really not sure….

3. Where do
you start?

4. Where do
you want
to go?

5. I have issues…….

6. Common Document Issues….
1. Multiple Versions
2. Network Shares
3. Retention Policy

7. We need to more…..

8. Common Collaboration Issues….
1. Team Collaboration
2. Network Shares
3. Retention Policy
2. Knowledge Sharing
3. Mobility & Access 4. Single Point to Search

9. Successful Intranet!!

10. So what does success look like?

11. Document Centre

12. Document Centre

13. Document Centre

14. SharePoint Search

15. Search Centre

16. Search Centre

17. Search Preview

18. Building a Successful
Intranet!!

19. Start Spreading the News….

20. Internet Search Staples….

21. Short Cuts / Quick Links

22. Short Cuts / Quick Links

23. m-hance leads the charge with Wigan Warriors – Read more…

24. Publishing Content

25. Sharing Knowledge & Ideas

26. Newsfeed & Yammer

27. In Summary….

28. • Over 50 SharePoint
Projects delivered
• Microsoft Certifications
• Enhanced CRM Integration
• On-line or On-Premise
• OnePlace – Packaged
Intranet
How can m-hance help?

29. It’s a Journey….
LIFT OFF!!!!!
Plan
Engage
Measure

30. Thank you
Please complete your
feedback forms now

31. Three steps to
success
2. “m-hance” with
added functionality
for Microsoft
Dynamics CRM
Gino De Vita
Microsoft Dynamics CRM
Senior Consultant

32. What is an m-hancement?

33. An m-hancement is where we
can add value above and beyond
out-of-the-box CRM
Examples
Web Portals
• Customer portals
• Partner/Supplier portals
• Collaboration
Integrations
• Dynamics GP, NAV & AX
• 3rd Party Products and Websites
Solutions
• Industry specific; Not for Profit,
Sports, Hospitality & Leisure &
Construction
• Accelerated development

34. Web Portals

35. Web Portals
Membership / Subscription
Event Sign-up
Ordering
Profile Updates
Case and Issue
Management
Collaboration
Dynamics CRM

36. Integrations

37. Scribe
Company Records?
Contacts Records?
Quotations?
Cases?
Sales History?
Invoice History?
Dynamics CRM ERP
Scribe

38. Vertical Solutions

39. Not for Profit
Gift Aid Membership
Management
Microsoft
Dynamics
CRM
Website CMSThird Party
Donation
Sites
Operational
Systems
Reporting
Campaign
Finance*
*Standard if integrating with Microsoft Dynamics GP
HMRC Gift
Aid Portal
Advocacy
Customer SpecificCore CRM NfP 360
Fundraising
Management

40. Sports
Hospitality &
Leisure
Membership
Management
m-hance
SHL360
Ticketing HospitalityEvent
Management
Customer
Service
Loyalty
Access
Control
Associations
EPOS
Reporting
Marketing
Finance*
Customer Specific Core SHL360 Standard
*Standard if integrating with Microsoft Dynamics GP
Integration

41. Construction
and Project
based selling
Companies
and Contacts
m-hance
Build360
EventsFrameworks
Project
Leads
Prequalify
and Bid
Project
Tracking
Relationships
Documents &
Collaboration
Reporting
Marketing
Finance
Customer Specific Core Build360 Standard
Multiple opptys
& quotes
Integration

42. Thank you
Please complete your
feedback forms now

43. © m-hance ltd 2015 m-hance.com
Please fill out your feedback forms and return to us for
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