Slide from my one day intensive training on: Leading & working in the new world. The training includes full exercises on engaging leadership meetings in the virtual world as well as effective leadership strategies and watchouts. More on www.lars-sudmann.com
13. Or more
like this?
90% of virtual team
members complain in
the beginning about
insufficient possibility
to build relationships
and trust*
*Source: e.g. RW3 study report
http://rw-3.com/VTSReportv7.pdf
40. Integrated Pest Management - the
three step pest situation
assessment
In a first step we need to analyze info
from scouting and pest identification.
The second step is the cost benefit
analysis, where we need to assess
the control cost vs. damage cost.
After that, we should in a third step
determine the exact need for pest
control.
41. Pest Situation Assessment:
A 3-step approach
Step 1: Analyze
info from scouting and pest identification
Step 2: Cost Benefit Analysis
control cost vs. damage cost
Step 3: Determine
need for pest control
56. Advantages Disadvantages
Best practices No No‟s
Work from
home
24/7 project work in
global teams
Communica
tion issues
Not so
personal
Proactive
reaching
outInteractive
meetings
Making
assumption
s in emails
Expecting
that „they
will notice it‟
59. “Where is
everybody?”
“I am not part
of a team any
more…”
“I don‟t get
used to it”
“I have
learned to
master this”
“Great, my new
assignment”
Time in
remote
position
Individual’s
Engagement
“Now I know
how to do
this”
71. “She was typing all the
time while on the phone
– he does not care!”
“’Do that!’ as email text
How rude of him!”
“Did you see that
funny picture in the
background? Was he
in his kid’s room?”
“How banal - here
surely is somebody
who cannot blog…
and even spelling
mistakes….hahaha”
E-Mail Phone
Video Blog
86. Jochen Brenner
Associate Director, Procter & Gamble
“Deliverables and work you do are harder to
see from the distance. On top of that, you
need to be more agile and anticipate much
more of what could happen as you just can’t
check in with your manager at the same
frequency.”
Performance
93. “People in our study were
convinced they‟ve accurately
understood the tone of an e-mail
message when in fact their odds
are no better than chance.”
Nicholas Epley
University of Chicago
111. “Passive Face-time” Strategies
Frequency &
Timing
(e.g. communicate frequently
& at different hours)
Availability &
Responsiveness
(e.g. be easily reachable &
respond fast)
Face-to-Face
Meeting Focus
(e.g. when traveling meet as
many people F2F as possible)
Content
Communication
(e.g. regularly share the work
done & give context)
112. Availability & Response
I clearly align with my manager what
s/he expects in terms of minimum and
maximum response times
O In place O Not needed O Action
113. Frequency & Timing
I have a constant flow of updates to
management rather than 'burst &
silence'
O In place O Not needed O Action
114. Content Communication
I regularly give my manager updates
of what I am working on (e.g. via going
through my 'sent emails' once per
week and discuss in 1-1)
O In place O Not needed O Action
115. Face-to-face meetings
I carefully plan face-to-face meetings
(pre-arranging as many meetings as
possible, clear content preparation)
O In place O Not needed O Action
119. Blind
Spots
Known to
others
Not known
to others
Known
to self
Not known
to self
Johari-Window in Virtual Interaction
Based on: Luft / Ingham "The Johari window”
121. You have to make
your own music!
Not only think about
performance, but also of the
exposure of your team (and
yourself)
122. Peter Yorke –
Global Marketing
Director
“Exposure to your local organization
is incredibly important. You need to
be extra pro-active (attending
trainings, town halls etc) or the local
organization will begin to wonder
what you are doing.”
Ideal: Tell a key personal story about your own experiences with remote environments, and what you learned and why a special focus to remote work was needed.If no story: try to find one from the interviews you conducted!After the brief story…ask the people why they would care? What do they think why this is an important subject?People are awayBoring, lonely workI do not have insightsConcerns on rating, performanceConcerns on long term developmentOut of sight, out of mindIt somehow feels differently
Talk about fancy stuff…3d Hologram speakersProjections by KinectRobots mimicking body languageThere is great stuff out there…however, today for most of the people, and potentially at leats for the next 5-10 years, it will look like this
The rise of the micro-multinationalThe Rise of the Micro-Multinational…Webs of freelancers…
Who of you knows or experiences this kind of presentation?
Who of you knows or experiences this kind of presentation?
I have selected these tools based on their practicability: How well they enable us to lead in this uncertain world. I have used and applied all of these…They are not about micro-managementThey are of course not the complete truths but 5 very practical things that you can do.
1 Pros of remote work…2 Cons of remote work…3 Pitffalls…no nos…4 Tips5 Tips…6 Work from home – 3 things to consider for leaders
…run away or multitaskVisual – Empty computer?Story – click click…
Journey…Basic Code…Taking it virtuall
1 Pros of remote work…2 Cons of remote work…3 Pitffalls…no nos…4 Tips5 Tips…6 Work from home – 3 things to consider for leaders
Who of you knows or experiences this kind of presentation?
Virtual audiences & listeners have the attention span of a squirrel…
Move behindswiss thing…This is my ppt horror cabinet…other people collect stamps…Icollectpowerpoint horror…and this is the key factor for tunr off.. And make virtual presentations, every presentation a bad one
Move behindswiss thing…This is my ppt horror cabinet…other people collect stamps…Icollectpowerpoint horror…and this is the key factor for tunr off.. And make virtual presentations, every presentation a bad one
What youar experiencing right here at this evening in this room…Even not with a speaker, laughter and emotions are contagious…
Feedback…was it me…dramatize…do I look strange…?Then I realized…Getting close to real…Succeeding realChanging real…
This comes to the last element…in order to get all of this what I talked about right…you need to become a bit of a geekk…like him But I do think it’s wiorth it…
Show Drawingfuncitonality…some formerly useless functions become needed and necessary
Idea effect…imagine a movie…(ttttt) … vs this, change, action…
Focus on vizualmovememnt….
1 Pros of remote work…2 Cons of remote work…3 Pitffalls…no nos…4 Tips5 Tips…6 Work from home – 3 things to consider for leaders
Action Plan time. Distribute the final tip & checklistGive participants 2-3 minutes to write down the 3-5 key actions they want to implement going forward.
Istockphoto purchase
Why…? The need to multitask….
Who of you knows or experiences this kind of presentation?
Simple – real time: quick alignmentSimple – delayed: information sharingComplex – real time: brainstorming, problem solvingComplex – delayed: pre-brainstorming…
…run away or multitaskVisual – Empty computer?Story – click click…
Why…? The need to multitask….
Why…? The need to multitask….
Interact
15five.comAsana’sWeekly todo list…ROW
Key thing for this is to create harmony, simplicity and balance in our slides…I recently interviewed the head desinger of the SPIEGEL Cover design for this…
Why…? The need to multitask….
The result…many people hate virtual presentations…people hat listening to it and people hate giving it because they know themselves…I believe there is a difference…it is possible…but we need to learn a totally different skill set, on top of having great content of course…
…run away or multitaskVisual – Empty computer?Story – click click…
The result…many people hate virtual presentations…people hat listening to it and people hate giving it because they know themselves…I believe there is a difference…it is possible…but we need to learn a totally different skill set, on top of having great content of course…
Action Plan time. Distribute the final tip & checklistGive participants 2-3 minutes to write down the 3-5 key actions they want to implement going forward.
To cope with the passive face time effect, employees should look at these 4 dimensions Availability & ResponsivenessFrequency & TimingFace-to-face leverageContent CommunicationDistribute the printed checklist for 12 strategies and a checklist on this
The short version of the Johari window can help you to define especially your ‘blind spots’ in virtual interaction. It is recommended to use this as a discussion framework for your manager as well as key remote team members. A remote employee could introduce this e.g. by: “you could help me a lot understand what is my remote image and how do I come across in remote interactions. Specifically, you would help me a lot if you could point out some blind spots that others know but that I might not be aware of.”
The short version of the Johari window can help you to define especially your ‘blind spots’ in virtual interaction. It is recommended to use this as a discussion framework for your manager as well as key remote team members. A remote employee could introduce this e.g. by: “you could help me a lot understand what is my remote image and how do I come across in remote interactions. Specifically, you would help me a lot if you could point out some blind spots that others know but that I might not be aware of.”
You have to balance your local and ‘remote’ exposure. Exercise: Rate yourself on both axis from 0 (not existing exposure) to 10 (full exposure). Where are you positioned?
Action Plan time. Distribute the final tip & checklistGive participants 2-3 minutes to write down the 3-5 key actions they want to implement going forward.
